Canceled - Thanksgiving week: Tentative maintenance window on Monday

[Baldy]

EDIT: Monday, Nov 23: We will NOT be doing maintenance tonight.

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I'm putting this in its own thread because of its importance...

We have a feature progressing nicely in testing that we think should be ready for shipping next week. But Thursday, our normal night for maintenance, is Thanksgiving... And this feature requires placing the site in read-only mode.

We consulted with some pros who said this feature is important enough that we should take the hit for maintenance on Monday rather than delaying it a week, so that's our tentative schedule.

The disclaimer is it's possible we'll find a show-stopper bug between now and Monday, but we don't expect to.

[Andy]

Updated: http://smugmug.wordpress.com/

[Robinivich]

Sounds exciting...

I suppose I have to wait for tuesday to find out what goodies you have in store?

[Malte]

Originally Posted by Robinivich

Sounds exciting...

I suppose I have to wait for tuesday to find out what goodies you have in store?

Oh, you think you've got it tough? I'm in Europe so for me it'll be friggin Wednesday...




Malte

[Andy]

Originally Posted by Robinivich

Sounds exciting...

I suppose I have to wait for tuesday to find out what goodies you have in store?

Keep in mind, we're saying tentative - we might change our mind, we're just leaving the option open.

[echmrr]

Originally Posted by Baldy

We have a feature progressing nicely in testing that we think should be ready for shipping next week. But Thursday, our normal night for maintenance, is Thanksgiving... And this feature requires placing the site in read-only mode.

Could this be THE feature all of us Pros been waiting for???

[Malte]

Is it locked in now or still tentative?

Malte

[Andy]

Originally Posted by Malte

Is it locked in now or still tentative?

Malte

More as I get it - but we're likely NOT using the window on Monday night.

[alacranera]

It is threads like this that have made me discourage many folks from trying out Smugmug. A few of your close friends may actually enjoy surprises, but when you're needing to communicate with hundreds of thousands of folks, this cute smugness does not fly.

Exactly what is it you are implementing? Is it a fix for one of the many existing "features" that still does not work? Or is it a brand new "feature" that may or may not be half baked?

I've spent the weekend trying to work around one of your absurdly ill considered "features" (updated dates which don't actually display updated dates). If I thought or knew you were working on that particular absurdity, I would not have bothered. But since that particular absurdity was drawn to Smugmug's attention at least 4 years ago, I'm guessing this IMPORTANT tentative shutdown will not address that. Still, it would be nice if you bothered to say what the IMPORTANT tentative shutdown does address.

Recently, I'm so happy to see that nearly all my photos now sport nifty keywords like "056", or "057". Those evoke such memories, don't you think? I do realize that Smugmug is maybe in the middle of revamping its keyword logic, but did nobody at Smugmug ever consider that keywords and file names were not necessarily, if ever, synonymous? That Smugmug ever auto-generated keywords out of file names was absurdly stupid. If this anticipated IMPORTANT shutdown does address the idiotic handling of keywords, then Smugmug should be apologizing for its previous idiocy, not reaching out for accolades.

Rather than posting smilie laden surprises which seem aimed at receiving virtual smug pats on the back and changing the subject, I'd suggest Smugmug post an actual log of projects in progress, along with tentative launch dates. If you want to keep a loyal clientele, you have to communicate honestly. You folks at Smugmug don't seem too capable of that.

[SamirD]

Originally Posted by alacranera

It is threads like this that have made me discourage many folks from trying out Smugmug. A few of your close friends may actually enjoy surprises, but when you're needing to communicate with hundreds of thousands of folks, this cute smugness does not fly.

Exactly what is it you are implementing? Is it a fix for one of the many existing "features" that still does not work? Or is it a brand new "feature" that may or may not be half baked?

I've spent the weekend trying to work around one of your absurdly ill considered "features" (updated dates which don't actually display updated dates). If I thought, or knew you were working on that particular absurdity, I would not have bothered. But since that particular absurdity was drawn to Smugmug's attention at least 4 years ago, I'm guessing this IMPORTANT tentative shutdown will not address that. Still, it would be nice if you bothered to say what the IMPORTANT tentative shutdown does address.

Recently, I'm so happy to see that nearly all my photos now sport nifty keywords like "056", or "057". Those evoke such memories, don't you think? I do realize that Smugmug is maybe in the middle of revamping its keyword logic, but did nobody at Smugmug ever consider that keywords and file names were not necessarily, if ever, synonymous? That Smugmug ever auto-generated keywords out of file names was absurdly stupid. If this anticipated IMPORTANT shutdown does address the idiotic handling of keywords, then Smugmug should be apologizing for its previous idiocy, not reaching out for accolades.

Rather than posting smilie laden surprises which seem aimed at receiving virtual smug pats on the back and changing the subject, I'd suggest you post an actual log of projects in progress, along with tentative launch dates. If you want to keep a loyal clientele, you have to communicate honestly. You folks at Smugmug don't seem too capable of that.

This thread may make you feel a tad better:
http://www.dgrin.com/showthread.php?t=151160