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Whats wrong with my smugmug?

PhotolisticPhotolistic Registered Users Posts: 347 Major grins
edited November 10, 2006 in SmugMug Support
I dont know whats wrong but some pics I uploaded are "Images are processing" and its been like an hour.

Also I tried to rotate some pics and they turned crazy distorted???

whats going on?
http://somethingforever.com
Mac User

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 8, 2006
    Photolistic wrote:
    I dont know whats wrong but some pics I uploaded are "Images are processing" and its been like an hour.

    Also I tried to rotate some pics and they turned crazy distorted???

    whats going on?
    Could we have your website please?
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 8, 2006
    I've asked the engineers to see what's up. Stay tuned.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    den123den123 Registered Users Posts: 28 Big grins
    edited November 8, 2006
    same problem
    Yuriy :):
    http://den123.smugmug.com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 8, 2006
    Engineers report that this problem is fixed, and things should improve rapidly. Let us know, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    den123den123 Registered Users Posts: 28 Big grins
    edited November 8, 2006
    Andy wrote:
    Engineers report that this problem is fixed, and things should improve rapidly. Let us know, thanks.
    10x! clap.gifclapclap.gif
    Now no problem:ivar
    Yuriy :):
    http://den123.smugmug.com
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    PhotolisticPhotolistic Registered Users Posts: 347 Major grins
    edited November 8, 2006
    Works great now. What was the deal?
    http://somethingforever.com
    Mac User
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    NikonGirlNikonGirl Registered Users Posts: 204 Major grins
    edited November 8, 2006
    Well it worked great for awhile (last picture was 0 seconds in queue, 12 seconds to process). But now it seems to be happening again. Once again, I uploaded one picture, and it was 273 seconds in the queue. Almost 5 minutes to upload 1 picture...that's "broken" to me!
    http://yolanda.smugmug.com/
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited November 9, 2006
    NikonGirl wrote:
    Well it worked great for awhile (last picture was 0 seconds in queue, 12 seconds to process). But now it seems to be happening again. Once again, I uploaded one picture, and it was 273 seconds in the queue. Almost 5 minutes to upload 1 picture...that's "broken" to me!
    273 seconds in queue doesn't mean it took 273 seconds to upload, but means that after the file was uploaded, it took 273 seconds to process by us. It's long, I agree, and I'm not sure as to why it was that long. You may have found a small busy streak, I'm sorry. Right now, the queue is down to about 0.
    I'm sorry for the inconvenience.
    Ivar
    www.ivarborst.nl & smugmug
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    NikonGirlNikonGirl Registered Users Posts: 204 Major grins
    edited November 10, 2006
    Thanks Ivar - your response was posted almost 12 hours after my post, so I really don't have any problems now. I should have posted again and advised that all was well, but I figured my post just got overlooked anyway.

    And yes, I misspoke when I said "upload" instead of "processing". Either way, that was too long for one picture. I just thought it was down again.

    All is well now. Thanks!
    http://yolanda.smugmug.com/
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited November 10, 2006
    NikonGirl wrote:
    Thanks Ivar - your response was posted almost 12 hours after my post.
    Yeah, sorry, that is the problem with those timezones :D
    Ivar
    www.ivarborst.nl & smugmug
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