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dohara
Jun-27-2008, 05:54 AM
I haven't looked at my videos for awhile, however, after uploading one last night and checking to see how it looked, it appears that none of my videos are working, except for the sound.
I have tried viewing the on FF, IE, and Safari and on several PC's without any luck.

Here is the link:
http://northernimages.smugmug.com/gallery/4153523_bEerT/1/242641898_Tz3Sf

I would appreciate any help!
Thanks,
Dennis

P.S. An additional comment - If I embed the videos in another web page they works fine??? They just don't work on my Smugmug site.

ziggy53
Jun-27-2008, 11:59 AM
Oddly, I too only get audio.

docwalker
Jun-27-2008, 07:09 PM
:scratch I have seen this once before. We are looking to see what is going on. The last time it was a users customization that left a tag open. I do not see any open tags. I switched the gallery theme to Gradient Grey and the problem went away.

It is possible that the Carbonite theme you were using is not working with the videos.

See if the videos play for you now.

docwalker
Jun-27-2008, 07:32 PM
I have validated that the problem is the Carbonite theme and SmugMug viewing style combo. For now, please use a different theme.

dohara
Jun-27-2008, 08:04 PM
I have validated that the problem is the Carbonite theme and SmugMug viewing style combo. For now, please use a different theme.

Great, things seem to be working fine now.

Thanks a bunch!:barb

ziggy53
Jun-28-2008, 05:51 AM
Doc,

Fantastic job sorting this one out! :clap:clap