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DEPM20
Jun-16-2008, 09:07 PM
I have a new customer with my site which I just opened up today . . she wants to view her pics and is having trouble . this is the email I received from her . .

"Anyway, I am very excited to see the photos but my browser keeps quitting on me (I have a MacBook and use Safari and/or Firefox). I can get as far as viewing the photos on your site and then the browser quits (I've tried both browsers about 20 times).
Any suggestions?"

What do I do . What suggestions would you offer . .I struggle with computers myself, but I told her I would find the answer and get back with her.

Any help would be appreciated . . .:bow

Thanks

dpm.smugmug.com
wright1769
Nov-10-2009, 07:51 AM
Amazingly: bump.

In the last 48 hrs, two visitors on white MacBooks (one running Safari, another FF) on separate network connections try to go to my gallery, it loads for an instant, and then the tab quits.
Andy
Nov-10-2009, 08:00 AM
Amazingly: bump.

In the last 48 hrs, two visitors on white MacBooks (one running Safari, another FF) on separate network connections try to go to my gallery, it loads for an instant, and then the tab quits.
Hi, no need to write us at help desk and post here - it makes double work for us. I'm handling from the help desk, thank you.