SmugMug site very slow

[albumflip]

I've noticed the past week that my smugmug site has been "slower" to load than in the past. I ran some speedtests below to test it out. My site is http://albumflip.smugmug.com. I live in Georgia. I have Comcast. Any ideas?

Speedtest to smugmug:
http://www.speedtest.net/result/278355068.png (http://www.speedtest.net)

Speedtest to Atlanta (One Ring Networks):
http://www.speedtest.net/result/278355642.png (http://www.speedtest.net)

Speedtest to Los Angeles, CA:
http://www.speedtest.net/result/278357280.png (http://www.speedtest.net)

Speedtest to San Francisco, CA:
http://www.speedtest.net/result/278357730.png (http://www.speedtest.net)

Trace Route to smugmug.com: I xxx'd out some IP's.
Tracing route to smugmug.com [63.81.134.23]
over a maximum of 30 hops:
1 36 ms 1 ms 1 ms xxxxxxxxxx
2 10 ms 10 ms 7 ms c-xxxxxxxx.hsd1.ga.comcast.net [xxxxxxxxx]
3 10 ms 9 ms 8 ms ge-1-9-ur01.martinez.ga.augusta.comcast.net [xxxxxxxxxx]
4 10 ms 9 ms 8 ms te-8-3-ur02.martinez.ga.augusta.comcast.net [xxxxxxxxxx]
5 9 ms 8 ms 11 ms te-8-1-ar02.augusta.ga.augusta.comcast.net [xxxxxxxxxx]
6 * 14 ms 13 ms 68.86.85.214
7 19 ms 16 ms 17 ms pos-0-12-0-0-cr01.atlanta.ga.ibone.comcast.net [68.86.85.213]
8 18 ms 19 ms 17 ms TenGigabitethernet4-2.ar1.ATL2.gblx.net [146.82.33.157]
9 88 ms 103 ms 83 ms SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net [64.214.196.246]
10 87 ms 88 ms 88 ms hera.smugmug.com [63.81.134.23]
Trace complete.

[albumflip]

one more test to smugmug for good measure:
http://www.speedtest.net/result/278358719.png (http://www.speedtest.net)

[albumflip]

ok since none of my speedtest.net images are showing the results here is an export of my recent results. No one else is having issues with their site running slow? As you can see below, the speeds to San Jose (SmugMug) are horrible.

<TABLE style="WIDTH: 497pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=660 border=0><COLGROUP><COL style="WIDTH: 134pt; mso-width-source: userset; mso-width-alt: 6509" width=178><COL style="WIDTH: 98pt; mso-width-source: userset; mso-width-alt: 4754" width=130><COL style="WIDTH: 78pt; mso-width-source: userset; mso-width-alt: 3803" width=104><COL style="WIDTH: 46pt; mso-width-source: userset; mso-width-alt: 2230" width=61><COL style="WIDTH: 86pt; mso-width-source: userset; mso-width-alt: 4169" width=114><COL style="WIDTH: 55pt; mso-width-source: userset; mso-width-alt: 2669" width=73><TBODY><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 134pt; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" width=178 height=20>TEST_DATE</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 98pt; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent" width=130>DOWNLOAD_SPEED</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 78pt; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent" width=104>UPLOAD_SPEED</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 46pt; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent" width=61>LATENCY</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 86pt; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent" width=114>SERVER_NAME</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; WIDTH: 55pt; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent" width=73>DISTANCE</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 1:48 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">853 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1736 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">90 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Jose, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2200 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 1:50 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">743 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1678 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">92 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Jose, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2200 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 1:53 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">19696 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1728 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">43 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">Atlanta, GA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 150 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:00 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">830 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1720 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">89 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Jose, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2200 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:01 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">20395 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1671 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">188 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Francisco, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2300 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:02 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">10263 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1282 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">85 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">Los Angeles, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2050 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:04 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">9008 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1556 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">189 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Francisco, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2300 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:06 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">5336 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1697 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">92 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">Calgary</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2000 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:07 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">9768 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1715 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">136 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">Hamilton</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 1000 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:07 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1420 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1696 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">89 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Jose, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2200 mi</TD></TR><TR style="HEIGHT: 15pt" height=20><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" height=20>6/1/2008 2:10 AM GMT</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">913 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">1694 kb/s</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">92 ms</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">San Jose, CA</TD><TD style="BORDER-RIGHT: #f0f0f0; BORDER-TOP: #f0f0f0; BORDER-LEFT: #f0f0f0; BORDER-BOTTOM: #f0f0f0; BACKGROUND-COLOR: transparent">~ 2200 mi</TD></TR></TBODY></TABLE>

[anderiv]

ok since none of my speedtest.net images are showing the results here is an export of my recent results. No one else is having issues with their site running slow?

Yah, I'm seeing _very_ slow performance this evening as well. The below test is via Comcast (in the Minneapolis area):

http://www.speedtest.net/result/278677607.png (http://www.speedtest.net)

I've also been trying to import a bunch of images from my smugmug site into animoto.com, and that's not working either, so I'm certain this problem isn't just a comcast issue.

-Erik

[anderiv]

...here's an mtr/traceroute report in case it helps. As you can see, I'm getting packet loss at the final endpoint of the trace.

juke ~ # mtr --report -c 50 smugmug.com
HOST: juke Loss% Snt Last Avg Best Wrst StDev
1. WRT54G 0.0% 50 0.5 0.5 0.4 0.8 0.1
2. 73.115.174.1 0.0% 50 6.7 13.3 5.5 83.3 13.2
3. ge-9-2-ur02.hamlake.mn.minn. 0.0% 50 6.7 13.7 5.6 53.2 10.5
4. te-2-2-ar02.roseville.mn.min 2.0% 50 17.1 14.3 6.7 47.0 9.9
5. te-0-0-0-4-cr01.omaha.ne.ibo 0.0% 50 34.5 31.5 24.6 53.7 7.5
6. COMCAST-IP-SERVICES-LLC.Te1- 44.0% 50 72.4 76.4 71.4 104.1 6.5
7. Te1-4.ar1.snv2.gblx.net 0.0% 50 72.7 89.4 70.7 229.2 34.7
8. ge2-1-10G.ar2.SJC2.gblx.net 4.0% 50 81.9 103.8 80.3 317.6 48.1
9. SMUGMUG.gigabitethernet3-35. 10.0% 50 107.3 93.0 80.6 119.7 9.2
10. hera.smugmug.com 6.0% 50 81.5 87.0 80.5 127.9 9.9

[anderiv]

Here is another mtr report (from my place of work):

...via Time Warner Telecom:
localhost ~ # mtr --report -c 50 smugmug.com
HOST: localhost Loss% Snt Last Avg Best Wrst StDev
1. 66-162-60-1.static.twtelecom 0.0% 50 1.8 1.4 0.7 2.2 0.5
2. 207-67-87-33.static.twteleco 0.0% 50 2.3 3.0 2.2 13.6 1.6
3. dist-02-ge-3-1-0-401.brfd.tw 4.0% 50 15.9 15.9 14.7 25.6 2.0
4. ve6.fr3.ord.llnw.net 0.0% 50 23.0 17.1 14.8 23.0 2.4
5. tge1-3.fr4.sjc.llnw.net 0.0% 50 55.0 58.8 54.9 66.7 4.0
6. smugmug.ge4-1.fr3.sjc.llnw.n 0.0% 50 56.4 58.7 55.0 69.0 3.5
7. hera.smugmug.com 0.0% 50 55.5 55.4 54.4 60.7 1.0

This route came in Limelight, and it looks much better than the traceroute from home, which was routed into smugmug's datacenter via Global Crossing.

[albumflip]

can any of the smugmug techs address this issue?