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View Full Version : Canon fixed my 70-300mm.. What a difference.

DrDavid
Apr-30-2008, 08:50 AM
I *finally* sent my 70-300mm to Canon for servicing that soft-focus issue they had in Portrait. Wow. What a difference! I'm very happy with it now :barb Of course, the 70-200 2.8L would be nicer, but... :)

They actually ended up doing my 50mm f/1.4 for free (calibrating/cleaning), and did my camera sensor for free too.

They would have done my 24-70mm f/2.8L (http://www.amazon.com/gp/product/B00009R6WT?ie=UTF8&tag=horsethiefcom-20&link_code=as3&camp=211189&creative=373489&creativeASIN=B00009R6WT) also, but I didn't want to be without it for a week (and, since it's brand new, it shouldn't really need anything anyways).

Just wanted to post some well-deserved kudos to Canon for all the free work they did on totally out-of-warranty equipment!

David
Microcosm
May-01-2008, 11:34 AM
Sweet, have any before and after shots to show the difference?
DrDavid
May-01-2008, 01:06 PM
I just got my 50 f/1.4 back today too. They said there was a loose part inside it, so they fixed it and re-calibrated it too. It was SO worth the drive down to Irvine :)

Here's some samples (sorry, nothing too exciting....) The first two are AFTER the fix:
http://www.wolfsnap.com/photos/288078763_REtGn-L.jpg

http://www.wolfsnap.com/photos/288078646_tiJkQ-L.jpg


And, BEFORE the fix:
http://www.wolfsnap.com/photos/275944183_QRSPX-L-1.jpg

It's hard to see, but, basically *every* photo I took in Portrait, at 300mm was soft focused. Now it's razor sharp. :) Very happy with the outcome (and it was FREE!!)

David
Rhuarc
May-01-2008, 01:29 PM
Glad to hear you got it fixed! I must have gotten a trouble free copy of that lens. I've had mine for awhile and it has never caused me problems in portrait mode.
Microcosm
May-01-2008, 03:48 PM
Definitely looks sharper, though it's hard to say for sure because the last one is at a game where people are moving etc. I'll take your word for it though haha. So if you drive to Canon they'll fix your lenses for free, or do you have a special deal?
DrDavid
May-01-2008, 03:54 PM
Definitely looks sharper, though it's hard to say for sure because the last one is at a game where people are moving etc. I'll take your word for it though haha. So if you drive to Canon they'll fix your lenses for free, or do you have a special deal?
You just have to ask nicely :)

Oh, and... The 70-300 was a known issue, so they replaced a lens element to fix it!

David
Microcosm
May-04-2008, 07:52 AM
You just have to ask nicely :)

Oh, and... The 70-300 was a known issue, so they replaced a lens element to fix it!

David
Haha, nice. Maybe I'll go... someday when I can. I think mine should be okay because I bought it after the vertical issue was found.
DrDavid
May-04-2008, 08:55 AM
I'm actually wondering if the element they replaced it with was an L element.. It's really quite nice now! I still want the 70-200 f/2.8L (for the aperture and L glass throughout), but, the 70-300 is good for now :)

I need a new camera body before a 70-200 lens.

David