The Full Screen Slideshow Help Thread

[rainforest1155]

1) Custom link that would start a true full screen slideshow
or
2) Embbeded html code that would only display a big Start Slideshow button (in a blog for example)
I'm afraid, both is not possible. The native fullscreen slideshow can't be launched through a link. It only works from within the gallery. And there's also no way to have the native slideshow embedded into an external site. Sorry.

Sebastian

[GovMule]

Dear Smuggers,
I've had only one issue until recently,and that was the black screen. After buzzing through this thread,I fixed it by disabling harware accelaration (#7 of the original post). The recent issue that's popped up,I haven't fixed,nor do I know how. HELP ! (It's probably easy)
When I click on slideshow within my gallery,the slideshow comes up,but it does not display the "image" full screen. Instead the image is centered,with lots of black framing the image.
Here's my details.......
1. WIN 10,0,12,36
2. Firefox 2.0.0.18 on WinXp Pro SP2

3. http://chriscouse.smugmug.com/gallery/5266257_SLRps#416783104_eZEyW

4. Could not use the Full Screen Slideshow here in this gallery (http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399), until disabling “Hardware acceleration” (#7). Works fine now. No more black screens.

5. Initially,the screen was blank. After a page refresh,slideshow appeared fine here.

[ivar]

Dear Smuggers,
I've had only one issue until recently,and that was the black screen. After buzzing through this thread,I fixed it by disabling harware accelaration (#7 of the original post). The recent issue that's popped up,I haven't fixed,nor do I know how. HELP ! (It's probably easy)
When I click on slideshow within my gallery,the slideshow comes up,but it does not display the "image" full screen. Instead the image is centered,with lots of black framing the image.
Here's my details.......
1. WIN 10,0,12,36
2. Firefox 2.0.0.18 on WinXp Pro SP2

3. http://chriscouse.smugmug.com/gallery/5266257_SLRps#416783104_eZEyW

4. Could not use the Full Screen Slideshow here in this gallery (http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399), until disabling “Hardware acceleration” (#7). Works fine now. No more black screens.

5. Initially,the screen was blank. After a page refresh,slideshow appeared fine here.Hi :wave

You've limited your images to a maximum size of X2. Try changing that to Original (on the 'customize gallery) page and you should be fine :thumb

[GovMule]

Hi :wave

You've limited your images to a maximum size of X2. Try changing that to Original (on the 'customize gallery) page and you should be fine :thumb

Ivar,
I've always had the images set at x2,and full screen used to work fine. :scratch

[ivar]

Ivar,
I've always had the images set at x2,and full screen used to work fine. :scratch
You know, you're right. It should be stretched. I was a puppy short of a petshop when I wrote that.

I'll investigate and keep you updated. Sorry for the hassle.

[Sheaf]

I believe it is now fixed. Sorry about that folks.

[GovMule]

I believe it is now fixed. Sorry about that folks.

I believe you are correct. Looks good now ! :clap

[sbrandphotogal]

Hi,
I need help with full screen slide shows. I saw the post about the questions you need answers to and I'll give it a try:
1. Flash version is Mac 9,0,124,0 (debug player-no)
2. Mac X 10.5.5 but I don't know about browser--how do I find out? I'm sort of guessing that the answer might be Safari--Version 3.1.2 (5525.20.1)
3. Gallery links:
http://sbrandphotogal.smugmug.com/ga...19023336_sNSEi (about to be disabled)
OR
http://www.stephaniebrandphotography.com/gallery/6579136_nPPJd#419023336_sNSEi
4 and 5. They look the same on my 30" monitor--nice and big but not at all full screen.
6. I do get #6 to be completely full screen with no problem...

I'm clueless about what to try to do and how to try to do it...
thanks
stephanie

[rainforest1155]

Hi,
I need help with full screen slide shows. I saw the post about the questions you need answers to and I'll give it a try:
1. Flash version is Mac 9,0,124,0 (debug player-no)
2. Mac X 10.5.5 but I don't know about browser--how do I find out? I'm sort of guessing that the answer might be Safari--Version 3.1.2 (5525.20.1)
3. Gallery links:
http://sbrandphotogal.smugmug.com/ga...19023336_sNSEi (about to be disabled)
OR
http://www.stephaniebrandphotography.com/gallery/6579136_nPPJd#419023336_sNSEi
4 and 5. They look the same on my 30" monitor--nice and big but not at all full screen.
6. I do get #6 to be completely full screen with no problem...

Is it the same in Firefox and Safari?
The gallery link isn't complete. Could you give us a gallery name instead?

4 and 5 look the same? That's odd. #5 should be a browser window, while #4 should be a fullscreen modus where you don't see anything of the browser interface. Go again to #4 and click on the 'slideshow' button. Make sure that you don't have your style set to 'slideshow' style.

Maybe updating your Flash version helps resolving your issue? You can get the new flash on www.adobe.com/flashplayer

Sebastian

[sbrandphotogal]

Is it the same in Firefox and Safari?
The gallery link isn't complete. Could you give us a gallery name instead?

4 and 5 look the same? That's odd. #5 should be a browser window, while #4 should be a fullscreen modus where you don't see anything of the browser interface. Go again to #4 and click on the 'slideshow' button. Make sure that you don't have your style set to 'slideshow' style.

Maybe updating your Flash version helps resolving your issue? You can get the new flash on www.adobe.com/flashplayer (http://www.adobe.com/flashplayer)

Sebastian
Hi again,
Maybe I'm just not understanding what full screen should look like.... I'm thinking that the image should fill the monitor. If that is correct, it doesn't (in my galleries, in your #4 or your #5--whether in Firefox or Safari, even with the newest Flash version). The only thing that I see filling the monitor screen completely is the cars demo.
You can access my galleries at www.stephaniebrandphotography.com (http://www.stephaniebrandphotography.com).
All the galleries there are set to Smug Mug view and when you click on slideshow all look the same to me. On my 30" monitor, the images in portrait orientation show up at about 7"x10" and those in landscape orientation show up at about 10" x 15 or 16." By comparison, when I go to the Smug Mug Super Hero Gallery (item #4 and 5) what I get in portrait orientation is 10 1/2" x 16" and in landscape I get 16" x 10 1/2." In the auto thing I get the full measurement of this monitor screen, 25 1/4" X 16."
Hope that clarifies what I'm seeing....
Thanks for the help.
Stephanie

[jfriend]

Hi again,
Maybe I'm just not understanding what full screen should look like.... I'm thinking that the image should fill the monitor. If that is correct, it doesn't (in my galleries, in your #4 or your #5--whether in Firefox or Safari, even with the newest Flash version). The only thing that I see filling the monitor screen completely is the cars demo.
You can access my galleries at www.stephaniebrandphotography.com (http://www.stephaniebrandphotography.com).
All the galleries there are set to Smug Mug view and when you click on slideshow all look the same to me. On my 30" monitor, the images in portrait orientation show up at about 7"x10" and those in landscape orientation show up at about 10" x 15 or 16." By comparison, when I go to the Smug Mug Super Hero Gallery (item #4 and 5) what I get in portrait orientation is 10 1/2" x 16" and in landscape I get 16" x 10 1/2." In the auto thing I get the full measurement of this monitor screen, 25 1/4" X 16."
Hope that clarifies what I'm seeing....
Thanks for the help.
Stephanie

FWIW, I see the same issue on your gallery. If I go to this (http://www.stephaniebrandphotography.com/gallery/6583016_e9pgA#419280073_T6wuG) gallery of yours and click the Slideshow button, I get a slideshow that only fills about half of the monitor in the vertical direction. I wait 10 slides and it never gets any bigger. I see that you have originals enabled in that gallery so there's no issue with that.

Ahhh, then I see that your originals are only 1333x1000 so that's the largest they will ever be in the slideshow. Could that be the issue you are seeing?

[wyndham]

OK. I've brought this up about three times now and even got what looked like a sympathetic response last time but I shall be closing my Pro Account and moving elsewhere unless someone fixes where the progress bar appears during a slide show.

Yes: I've got a lousy internet connection 50% of the time.
No: My pictures aren't overly large, difficult or strange in any way

The problem: I get 10 or 15 seconds of the picture I expect to see and then up to three agonising minutes as the progress bar inches its way across its little slot IN THE MIDDLE OF THE PICTURE.

http://wyndhamhollis.smugmug.com/photos/431764675_PktFi-L.jpg

This effectively makes it impossible to enjoy the picture while the next one is loading. Please, please, please put it somewhere else (either of the two positions above would do) or better still give us a little clock type icon that sits discretely in a corner of the screen and moves such that one revolution covers the loading. Anything flashing or moving fast draws your eye away from the picture and most people surely just need reassurance that the connection hasn't dropped and that one day the next picture will appear.

I'm not the only one with an unpredictable connection and I'm too embarrassed to send slide show links out to friends or potential clients in case they have the same issue. It would be wonderful if you could make shows load quicker but at least make them bearable to watch for more than those people with a good service.

Surely it can't be hard to at least move it from the centre of the viewing area. My account is up for renewal in about three months and I shall start looking elsewhere after the holiday. Why lose an otherwise loyal customer?

[sbrandphotogal]

FWIW, I see the same issue on your gallery. If I go to this (http://www.stephaniebrandphotography.com/gallery/6583016_e9pgA#419280073_T6wuG) gallery of yours and click the Slideshow button, I get a slideshow that only fills about half of the monitor in the vertical direction. I wait 10 slides and it never gets any bigger. I see that you have originals enabled in that gallery so there's no issue with that.

Ahhh, then I see that your originals are only 1333x1000 so that's the largest they will ever be in the slideshow. Could that be the issue you are seeing?
OK, that is certainly possible. As I said when I started this piece of the thread, I'm clueless :scratch. So, what size should they be? My originals are RAW files which I import and work on in Lightroom as dngs, and a quick look at my metadata on one that is uncropped shows that that original is 4272 X 2848. Should I be importing them at that size? As jpegs?
Let me know what you think and I'll give it a try!

thanks
Stephanie

[DanielD]

Hello,
I noticed today that on most of my galleries (it seems) the full screen slideshow doesn't work. The popular pictures gallery does work, but this one

http://danielsfotos.smugmug.com/gallery/2657365_zpfaX#140566276_kqsis

for example does not. If I'm lucky (like at this one) at least the thumbnails do load and show in the full screen slideshow, but the actual pictures don't.
On other galleries, even the thumbnails don't load (in that slideshow top bar).

(uning FF 3.04 on Linux, checked with FF 3.04 on vista without extensions, similar problems.)

:scratch

[jfriend]

OK, that is certainly possible. As I said when I started this piece of the thread, I'm clueless :scratch. So, what size should they be? My originals are RAW files which I import and work on in Lightroom as dngs, and a quick look at my metadata on one that is uncropped shows that that original is 4272 X 2848. Should I be importing them at that size? As jpegs?
Let me know what you think and I'll give it a try!

thanks
Stephanie

If you ever want to make prints, then you should upload the maximum number of original pixels you have with no resizing in any way. That would be what your camera captured minus anything you cropped away. Upload that and Smugmug will automatically make

If you or your viewers aren't ever ordering prints, then you just need to upload something large enough to make a good full screen slideshow on large monitors (mine is 1600x2560), but at that point, you might as well just upload your originals (after editing, but no resizing).

[sbrandphotogal]

If you ever want to make prints, then you should upload the maximum number of original pixels you have with no resizing in any way. That would be what your camera captured minus anything you cropped away. Upload that and Smugmug will automatically make

If you or your viewers aren't ever ordering prints, then you just need to upload something large enough to make a good full screen slideshow on large monitors (mine is 1600x2560), but at that point, you might as well just upload your originals (after editing, but no resizing).

Hi,
Ok, here's what I did. I took a sample of images, portrait and landscape mode and uploaded them as shot (changing only the resolution, down to 100).

Here's what happened... the first time I played it through as a slide show, the images in portrait orientation filled the screen top to bottom and were about 10 1/2" wide (I think that's really full screen for portrait orientation) BUT the landscapes looked unchanged to my eye.

I then started writing this e-mail and figured I'd go back and actually measure the landscapes and voila! they were full screen!! I don't get it, but it looks as if I reimput all my images (ugh) it should be fine.

Thanks for the help.:clap

Two last questions (one of which ties into both this and that annoying little progress bar).... does importing the images in full size mean that I'll see (or others will see) more of that progress bar as there will be more pixels for SM to deal with?

Finally, am I right to decrease resolution?

thanks again
stephanie

[Clattertruck]

OK. I've brought this up about three times now and even got what looked like a sympathetic response last time but I shall be closing my Pro Account and moving elsewhere unless someone fixes where the progress bar appears during a slide show.

Yes: I've got a lousy internet connection 50% of the time.
No: My pictures aren't overly large, difficult or strange in any way

The problem: I get 10 or 15 seconds of the picture I expect to see and then up to three agonising minutes as the progress bar inches its way across its little slot IN THE MIDDLE OF THE PICTURE.

http://wyndhamhollis.smugmug.com/photos/431764675_PktFi-L.jpg

This effectively makes it impossible to enjoy the picture while the next one is loading. Please, please, please put it somewhere else (either of the two positions above would do) or better still give us a little clock type icon that sits discretely in a corner of the screen and moves such that one revolution covers the loading. Anything flashing or moving fast draws your eye away from the picture and most people surely just need reassurance that the connection hasn't dropped and that one day the next picture will appear.

I'm not the only one with an unpredictable connection and I'm too embarrassed to send slide show links out to friends or potential clients in case they have the same issue. It would be wonderful if you could make shows load quicker but at least make them bearable to watch for more than those people with a good service.

Surely it can't be hard to at least move it from the centre of the viewing area. My account is up for renewal in about three months and I shall start looking elsewhere after the holiday. Why lose an otherwise loyal customer?

I have the same complaint. Is there an answer?
Ron

[Allen]

I usually have a good connection but that loading bar covers the
splash, might as well not have a splash if you can't see it.

[DanielD]

I have the same complaint. Is there an answer?
Ron

I would prefer a small clock type icon in one of the image's corners.

[wyndham]

I usually have a good connection but that loading bar covers the
splash, might as well not have a splash if you can't see it.

Allen, I don't know what you mean by a splash but I am heartened to see at least someone else agrees with me. It makes the slide show unusable for me and without knowing the status of the proposed viewer's connection I am reluctant to send a link to casual viewers or customers. Why is no-one taking this complaint seriously enough to make what surely must only be a minor code change of the co-ordinates of that progress bar. Will it cost more that the $100+ that Smugmug will be down when I move my account - maybe more if there are others who feel the same way. Please help: I hate having to do all this whinging!

[NBenson]

FSSS appears to load (you see the prelims and the strip at top etc briefly), but then does not run.

Clue? galleries created since FSSS added work, earlier galleries don't. (Another gallery I created just yesterday does display FSSS correctly.)

Adobe: MAC 9,0,124,0
in Firefox/2.0.0.20

this one runs:
http://bensonbuergi.smugmug.com/gallery/6825879_w6Y9Q#439333432_4eSsN


this one (for example) doesn't:
http://bensonbuergi.smugmug.com/gallery/2402273_TtzeC#125921227_Hzy4C


ditto for Safari 1.3.2 (v312.6)
(also, the escape button doesn't work to leave FSSS)

and in Explorer Version: 5.2.3 (5815.1) nothing happens, but it's probably a very old version. Never use it (or Safari, for that matter).

n

[gluwater]

FSSS appears to load (you see the prelims and the strip at top etc briefly), but then does not run.

Clue? galleries created since FSSS added work, earlier galleries don't. (Another gallery I created just yesterday does display FSSS correctly.)

Adobe: MAC 9,0,124,0
in Firefox/2.0.0.20

this one runs:
http://bensonbuergi.smugmug.com/gallery/6825879_w6Y9Q#439333432_4eSsN


this one (for example) doesn't:
http://bensonbuergi.smugmug.com/gallery/2402273_TtzeC#125921227_Hzy4C


ditto for Safari 1.3.2 (v312.6)
(also, the escape button doesn't work to leave FSSS)

and in Explorer Version: 5.2.3 (5815.1) nothing happens, but it's probably a very old version. Never use it (or Safari, for that matter).

n Hi NBenson. The reason the slideshow was not working for you is because the old gallery did not have SmugMungous sizes. I created them for you using Tools>Many Photos>More>Make SmugMungous Sizes. Try your old gallery again and let us know if you continue to have problems with it. I tried it in Safari and FF3 and it is now working in both for me.

[drandersoninc]

Read through the thread, have attempted as many fixes as I could find. Here are my details:

I've tested with a couple browsers, all results below:
1) [For IE] Adobe Version: WIN 10,0,12,36 (no debug player)
[For Mozilla] Adobe Version: WIN 9,0,124,0 (no debug player)
2) [For IE] Version 7.0.5730.11 on XP
[For Mozilla] Version 3.0.4 on XP
3) Link: http://littlemountainphotography.smugmug.com/gallery/6840110_cePN8 (then press FullScreen button)
4) Can be seen in both IE and Mozilla
5) Can be seen in both IE and Mozilla
6) [For IE] Screen mazimixes with picture, however picture is frozen and IE freezes shortly after with message that there was an issue with the Flash10a.ocx and IE terminates
[For Mozilla] Screen maximizes and plays without issue
7) In the CSS for customization I had the statement: gallery_6840110 #breadcrumb {display: none;} , however I removed this and still had the same issue

Side notes:
- I disabled the FSS Hardware Acceleration and see the following:
[For IE] Initial press on Fullscreen button shows black screen with small window on top left corner, second press of the button loads the show full screen as expected
[For Firefox] Initial press on Full screen shows full screen as expected
- I changed the gallery from Slideshow to Filmstrip (with the breadcrumb statement commented out) and the FullScreen show works just fine, displays full screen. With the statement uncommented the nav is gone (which I want) but the fullscreen button is gone (not what I would want). I could switch to this layout but would want it to look like the #5 in the original post (where it is fullscreen by default and autoplays)
- I have my homepage modified (per SmugMug customizations in the DGrin forums) to play just a slideshow with a menu, unsure if that relates to the issue. I am also using the Earth theme across the site which in the past seems to behave differently that other themes?
- Not using AdBlockPlus

Thanks for the help,
Darin

www.LittleMountainPhotography.com (http://www.LittleMountainPhotography.com)

[drandersoninc]

Read through the thread, have attempted as many fixes as I could find. Here are my details:

I've tested with a couple browsers, all results below:
1) [For IE] Adobe Version: WIN 10,0,12,36 (no debug player)
[For Mozilla] Adobe Version: WIN 9,0,124,0 (no debug player)
2) [For IE] Version 7.0.5730.11 on XP
[For Mozilla] Version 3.0.4 on XP
3) Link: http://littlemountainphotography.smugmug.com/gallery/6840110_cePN8 (then press FullScreen button)
4) Can be seen in both IE and Mozilla
5) Can be seen in both IE and Mozilla
6) [For IE] Screen mazimixes with picture, however picture is frozen and IE freezes shortly after with message that there was an issue with the Flash10a.ocx and IE terminates
[For Mozilla] Screen maximizes and plays without issue
7) In the CSS for customization I had the statement: gallery_6840110 #breadcrumb {display: none;} , however I removed this and still had the same issue

Side notes:
- I disabled the FSS Hardware Acceleration and see the following:
[For IE] Initial press on Fullscreen button shows black screen with small window on top left corner, second press of the button loads the show full screen as expected
[For Firefox] Initial press on Full screen shows full screen as expected
- I changed the gallery from Slideshow to Filmstrip (with the breadcrumb statement commented out) and the FullScreen show works just fine, displays full screen. With the statement uncommented the nav is gone (which I want) but the fullscreen button is gone (not what I would want). I could switch to this layout but would want it to look like the #5 in the original post (where it is fullscreen by default and autoplays)
- I have my homepage modified (per SmugMug customizations in the DGrin forums) to play just a slideshow with a menu, unsure if that relates to the issue. I am also using the Earth theme across the site which in the past seems to behave differently that other themes?
- Not using AdBlockPlus

Thanks for the help,
Darin

www.LittleMountainPhotography.com (http://www.LittleMountainPhotography.com)

Bump Bump Bump Bump

Anyone listening?? :)

[Gannet]

My first post to dgrin, so please forgive any missteps. I haven't been able to spot any solutions to my issue, so here goes a first query.

I have a gallery where captions are formatted using in-line CSS/HTML tied to some CSS formatting inserted into the theme's code. For example:

St. John's Harbor<div id="caption_tourlink" align="right"><a id="caption_tourlink" href="http://www.fieldguides.com/tours.html?area=tour&code=nsn" target="_blank">More about this tour...</a><br>[photo © participant Charles Oldham]</div>

If I click on the slideshow to see the FSSS, the formatting is lost. Actually, the first formatted line, which should read "More about this tour..." kicked to a new line, as it is in the regular gallery caption, is a run-on with the unformatted caption text, so in the example above I see "St' John's HarborMore about this tour...", while the photo credit line after the <br> kicks to a new line, as expected.

I've tried inserted a <br> or <p> before the "More about this tour..." text or before the first <div>, but it makes no difference; the FSSS seems simply not to recognize the caption CSS/HTML used in the gallery it's coming from. Is there any way to control the formatting of the FSSS captions if you have formatted gallery captions?

[drandersoninc]

Bump Bump Bump Bump

Anyone listening?? :)

I'm not sure they are monitoring this thread anymore..... :(

[cosmo51]

1. We need to know your installed flash version, for IE (if you use it) and for other browsers. WIN 10,0,22,87 (IE and FF)

2. We need to know what browser you are using, and the version, and on what Operating System. Windows XP Professional SP3; Firefox 3.0.6

3. We need a direct gallery link to where you are having the problem. http://cosmo51.smugmug.com/gallery/7476776_6Z4w7#482471547_qFfnc

4. Tell us if you can use the Full Screen Slideshow here in this gallery (http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399). No

5. Tell us if you can see the Full Screen Slideshow using this share link (http://cmac.smugmug.com/photos/swfpopup.mg?AlbumID=2504559&AlbumKey=f3ta9). No

6. If you can see #5 and cannot see #4, can you see the full screen at Adobe's Full Screen test here (http://www.adobe.com/products/flashplayer/productinfo/features/experience/).
(click the full screen mode on the left, then let the demo load, then click full screen view button on the movie).

It goes to full screen, but the movie stops.

7. If you cannot see SmugMug's Full Screen Slideshow, or the Cars Movie Demo in full screen or the Adobe Full Screen Demo in full screen, you may have a hardware issue with full screen. Try disabling hardware acceleration in the flash player. (http://www.dgrin.com/showpost.php?p=795785&postcount=86)
Hardware acceleration was already turned off.


Some of you may have all the right stuff but have customizing that is getting in the way of your Full Screen Slideshow:
modifying the breadcrumb with javascript
having the olde javascript slideshow installed still


No customization (by me, anyway).

[Andy]

notworking in FF

Hi, do you have extensions / addons running? Which ones?

[Andy]

Bump Bump Bump Bump

Anyone listening?? :)
Ack! It's rare we miss a posting - but always you can email our heroes and get answers in minutes.. sorry!

http://www.smugmug.com/help/emailreal

Do you still have slideshow troubles? :ear

[Andy]

If I click on the slideshow to see the FSSS, the formatting is lost.Sorry, HTML in the Slideshow captions won't work. I wish I had a better answer for you :(

[drandersoninc]

Ack! It's rare we miss a posting - but always you can email our heroes and get answers in minutes.. sorry!

http://www.smugmug.com/help/emailreal

Do you still have slideshow troubles? :ear

Thanks, was hoping someone would see me :) I posted my specs in #273 above in case you need those. Also in that post I did some troubleshooting (included again below for ease of reference). In testing since then I have noted:
- Issue is occuring on my XP machine. In testing on 2 different Vista machines there is not the issue (the irony, it works in Vista and not XP :scratch ).

Thanks!
Darin

Side notes:
- I disabled the FSS Hardware Acceleration and see the following:
[For IE] Initial press on Fullscreen button shows black screen with small window on top left corner, second press of the button loads the show full screen as expected
[For Firefox] Initial press on Full screen shows full screen as expected
- I changed the gallery from Slideshow to Filmstrip (with the breadcrumb statement commented out) and the FullScreen show works just fine, displays full screen. With the statement uncommented the nav is gone (which I want) but the fullscreen button is gone (not what I would want). I could switch to this layout but would want it to look like the #5 in the original post (where it is fullscreen by default and autoplays)
- I have my homepage modified (per SmugMug customizations in the DGrin forums) to play just a slideshow with a menu, unsure if that relates to the issue. I am also using the Earth theme across the site which in the past seems to behave differently that other themes?
- Not using AdBlockPlus

Thanks for the help,
Darin

www.LittleMountainPhotography.com (http://www.littlemountainphotography.com/)

[Andy]

3) Link: http://littlemountainphotography.smugmug.com/gallery/6840110_cePN8

This is a bug, from slideshow style, sorry. It's fixed internally and we hope to have it out this week.

[drandersoninc]

This is a bug, from slideshow style, sorry. It's fixed internally and we hope to have it out this week.

No problems, thanks for the confirmation / addressing the issue. And no issues on the response time, I am quite sure you folks are busy in all the great enhancemenets I keep seeing in the announcements.

I wanted to pass on my thanks (as others feel the same way), that it's nice to be involved with a company so responsive to the needs of its clientele. I don't know the number of hours you and your team have to put in to make this happen but I don't think I'd want to work them as they must be substantial. Hats off, keep up the great work! :thumb

[joema]

Recently, links to my slideshows have begun displaying a black border. Played via a share link, each slide occupies about 75% of full screen. Playing the same slideshow logged in as myself doesn't do this, but plays 100% full screen as desired.

I'm not using any customization -- all defaults.

Tested and verified on Google Chrome 1.0.164.55, IE 7.0.5730.13, and Firefox 3.0.10. Flash player version: WIN 10,0,22,87.

Has anyone else seen this?

Other config details:

Windows XP SP3 Home Edition
Dell XPS 410, 2.4Ghz Intel Q6600 processor, 4GB RAM, 1TB WD Caviar Black SATA drive
Video adapter: nVidia GeForce 8600GT
nVidia driver version: 6.14.11.8208
Samsung SyncMaster 245BW monitor, 1920x1200 native resolution

[joema]

I discussed the above "black border" problem with Smugmug technical support. They say it's a bug and a fix is planned.

[chscb]

Hello:
I worked through this thread but did not find any solutions:
FSSS do generally not work in either FF or Safari (3 or the new 4); i have a new installation of Flash player 10,0,22,87.
So far I found only a handful of slide shows that work for me on smugmug:
http://www.adobe.com/products/flashplayer/productinfo/features/experience/
http://www.smugmug.com/
http://www.greyleafphoto.com/gallery/4413036_8FS3M
http://www.greyleafphoto.com/gallery/4463015_aq44D
http://www.smugmug.com/gallery/4413036_8FS3M#269094258
http://www.smugmug.com/gallery/4463015_aq44D#262518241
http://www.greyleafphoto.com/gallery...wjJu#259302251
http://www.capturedimaginings.com/ (bottom of the window)

the following do not work, the slide show button is inactive:
http://cmac.smugmug.com/gallery/2504559_f3ta9/1/131481399
http://cmac.smugmug.com/gallery/2504559_f3ta9/1/131481399_ZnZmK/Medium
http://cmac.smugmug.com/gallery/2504559_f3ta9
http://cmac.smugmug.com/gallery/3591963_uBzso
http://cmac.smugmug.com/gallery/5363890_2awbk
http://cmac.smugmug.com/photos/swfpopup.mg?AlbumID=2504559&AlbumKey=f3ta9
http://www.smugmug.com/gallery/3149558_S4CwL/1/175800247_zirAC?f=10#175800247
http://hoyboy.smugmug.com/popular/3/195049225_Qho4E
http://littlemountainphotography.smugmug.com/gallery/6840110_cePN8
http://bensonbuergi.smugmug.com/gallery/6825879_w6Y9Q/1/439333432_4eSsN
http://bensonbuergi.smugmug.com/gallery/2402273_TtzeC/1/125921227_Hzy4C
http://cosmo51.smugmug.com/gallery/7476776_6Z4w7/1/482471547_qFfnc
http://cmac.smugmug.com/photos/swfpopup.mg?AlbumID=2504559&AlbumKey=f3ta9
http://littlemountainphotography.smugmug.com/gallery/6840110_cePN8
http://danielsfotos.smugmug.com/gallery/2657365_zpfaX/1/140566276_kqsis

FSSS does not work for my own galeries (colorfulballooning.smugmug.com), and the slide show button is inactive, neither does the slide show link.
Surprisingly, all FSSS work on a 3rd mac i own. Very puzzling.
Any ideas?

[phototristan]

Hi chscb,

Could you give us a bit of information on your system? Which web browser do you use and OS? Also, do you have any security applications installed or a firewall? Feel free to email us at the helpdesk if you would like.

[chscb]

Hi chscb,

Could you give us a bit of information on your system? Which web browser do you use and OS? Also, do you have any security applications installed or a firewall? Feel free to email us at the helpdesk if you would like.

no special apps or firewall just the standard, also it does not correlate with the OS or browser. I currently use Safari (3,4), FF on OSX 10.4.11 and 10.5.7 and XP. The only correlation I can see is with Flash: FSSS works on the computers with older Flash, not with the latest 10,0,22,87 installed. That may be just a coincidence though.
I am not concerned that I cannot see the FSSS ... I can live without it. What bothers me is the fact that other visitors of my pages may not be able to activate FSSS either if it is dependent on a certain computer setup. :scratch

[Andy]

if it is dependent on a certain computer setup. :scratch
But it's not. There are/can be blocking software (adblockers), firewall stuff too, that can block flash.

We'll keep trying.

[phototristan]

chscb,

Something additional to try is visit this link: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html#117717

Let it scan and then please remove all the Adobe Flash cached files it finds. Restart your computer and give one of the links another try afterwards.

[chscb]

But it's not. There are/can be blocking software (adblockers), firewall stuff too, that can block flash.

We'll keep trying.

I have figures out why I was unable to start FSSS:
it is a simple checkbox in the Global Storage Settings panel of the Flash Player Manager: Allow third-party Flash content to store data on your computer has to be checked. It is checked by default, and I must have unchecked it on 2 of my computers.
That's it. Everything works now. Looks very nice. :thumb
Thanks.

[CharlesSA]

Hi Smugmug support team. I hope it is ok to post this here - please do move it if it is out of place.


I have recently started providing a slideshow tour to my clients so that when they advertise their real estate listings on their own websites, a link is embedded on their site directing them to "my" slideshow page for the given property. All this is working very well - thanks Smugmug. My problem though, and also what is happening on my clients machines is that when the slideshow plays, some photos are postcard size, others are full screen. It is not consistent. The photos are all of the same proportions at a size of 1600x 1200 when uploaded. Why will some fill the screen nicely and others are MUCH smaller? On my 19" screen it is "ok" but on my clients LCD of 24" those smaller pics become "too" small?

It happens whether we use firefox 3 or IE on both Vista and XP

Any ideas?

See this sample (http://www.active-exposure.co.za/photos/swfpopup.mg?AlbumID=8601503&AlbumKey=bTQpH)gallery slideshow

[docwalker]

Charles,

Sorry about that. I have a bug report in for it. Hopefully we will get it fixed in the near future.

--Doc

[CharlesSA]

Charles,

Sorry about that. I have a bug report in for it. Hopefully we will get it fixed in the near future.

--Doc

Sorry for my late reply Doc. Thank you for your feedback, it is very much appreciated. I look forward to the resolution of this.

Best
Charles

[salvon72]

Here is the gallery in question:

http://www.salvadorphoto.com/Photography/Embassy-Suites/11068804_3ccHb

I have it set up as slideshow (as opposed to Journal, smugmug, etc). I'd like the slideshow to work the same stretchy way the one does that's embedded in my bio page:

www.salvadorphoto.com

Right now, the images start off small, then seem to grow to what I want after going through an arbitrary number of rotations. I can't send these to a client that way, I need his first view to be the large panoramic that he'll see at the front page of my website. Can anyone please help me with this. Please? This seems quirky. I'm on Safari 4.0.4. Not sure about flash, I think its 10,0,42,34.

Thanks very much. I hope I can figure out how to subscribe to this thread :-)

If I can't fix this, I'm planning to present the gallery in the journal style, which is still smaller than the slideshow when it's working right. is there a way to increase the size of the journal pictures?

ONE MORE THING: Please feel free to log in to my site if necessary. it's sergio@salvadorphoto.com, and I'll give you the password later.

[jfriend]

Here is the gallery in question:

http://www.salvadorphoto.com/Photography/Embassy-Suites/11068804_3ccHb

I have it set up as slideshow (as opposed to Journal, smugmug, etc). I'd like the slideshow to work the same stretchy way the one does that's embedded in my bio page:

www.salvadorphoto.com (http://www.salvadorphoto.com)

Right now, the images start off small, then seem to grow to what I want after going through an arbitrary number of rotations. I can't send these to a client that way, I need his first view to be the large panoramic that he'll see at the front page of my website. Can anyone please help me with this. Please? This seems quirky. I'm on Safari 4.0.4. Not sure about flash, I think its 10,0,42,34.

Thanks very much. I hope I can figure out how to subscribe to this thread :-)

If I can't fix this, I'm planning to present the gallery in the journal style, which is still smaller than the slideshow when it's working right. is there a way to increase the size of the journal pictures?

ONE MORE THING: Please feel free to log in to my site if necessary. it's sergio@salvadorphoto.com, and I'll give you the password later. There is no way to fix/adjust the size of the initial slideshow images. Despite several other complaints like yours (I've complained about the same thing), Smugmug seems to want it to be the way it is. It has something to do with wanting the first few images to get downloaded quicker, even if that means the initial images have to be smaller. I think it should behave consistently, even if the startup time is a little longer.

Journal (old) has fixed size images and there's little you want do to change that.

The new Journal style auto-sizes the images based on the viewable area in your browser window. Bigger browser window gets bigger images and vice versa.

[salvon72]

There is no way to fix/adjust the size of the initial slideshow images. Despite several other complaints like yours (I've complained about the same thing), Smugmug seems to want it to be the way it is. It has something to do with wanting the first few images to get downloaded quicker, even if that means the initial images have to be smaller. I think it should behave consistently, even if the startup time is a little longer.

Journal (old) has fixed size images and there's little you want do to change that.

The new Journal style auto-sizes the images based on the viewable area in your browser window. Bigger browser window gets bigger images and vice versa.

Thanks for the response. The mystifying thing to me about this then is that my homepage slideshow does not have this same issue. I have a big file, and it takes time to load, but it comes in big. Journal may be the only answer, but for some reason the journal sizes are slightly smaller than the slideshow. Ugh.

[toddbuchanan]

1- using Adobe Flash Player version 10.0.45.2
2 - Firefox 3.5.8, Safari 4.04, and Chrome 5.0.342.1 dev
All on both Mac Pro and Mac Book Pro running 10.6.2
3- http://asco.smugmug.com/2009-ASCO-Annual-Meeting/2009-Annual-Friday/11430193_fgt9h#803211525_GKSJg-X2-LB
4- Yes I cab see if fine
5- Yes I can see full screen fine on all browsers
6- Yes works fine
7 yes works fine...

Some bit of code is stopping the slideshow button from working (in smugmug style) and the links to various resolutions as you mouse over the image and click to start the larger view do not seem to be working.

I am suspecting some code problem as I have been customizing the site with tips from Dgrin forums...

Have tried to turn off all Java that I had added, but no luck....tried striping back CSS and no change...


Can you help?

Thanks in advance...






1. We need to know your installed flash version, for IE (if you use it) and for other browsers. WIN 10,0,22,87 (IE and FF)

2. We need to know what browser you are using, and the version, and on what Operating System. Windows XP Professional SP3; Firefox 3.0.6

3. We need a direct gallery link to where you are having the problem. http://cosmo51.smugmug.com/gallery/7476776_6Z4w7#482471547_qFfnc

4. Tell us if you can use the Full Screen Slideshow here in this gallery (http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399). No

5. Tell us if you can see the Full Screen Slideshow using this share link (http://cmac.smugmug.com/photos/swfpopup.mg?AlbumID=2504559&AlbumKey=f3ta9). No

6. If you can see #5 and cannot see #4, can you see the full screen at Adobe's Full Screen test here (http://www.adobe.com/products/flashplayer/productinfo/features/experience/).
(click the full screen mode on the left, then let the demo load, then click full screen view button on the movie).

It goes to full screen, but the movie stops.

7. If you cannot see SmugMug's Full Screen Slideshow, or the Cars Movie Demo in full screen or the Adobe Full Screen Demo in full screen, you may have a hardware issue with full screen. Try disabling hardware acceleration in the flash player. (http://www.dgrin.com/showpost.php?p=795785&postcount=86)
Hardware acceleration was already turned off.


Some of you may have all the right stuff but have customizing that is getting in the way of your Full Screen Slideshow:
modifying the breadcrumb with javascript
having the olde javascript slideshow installed still


No customization (by me, anyway).

[Jeff Geoghan]

I just redid my flash show and set the max photo size in the target gallery to large. I can't find the setting or CSS parm to increase the display size to large, though. It stays at medium whatever i mess with.

Help?

[Andy]

I just redid my flash show and set the max photo size in the target gallery to large. I can't find the setting or CSS parm to increase the display size to large, though. It stays at medium whatever i mess with.

Help?
What gallery are you feeding the show from? Link :ear

[Jeff Geoghan]

What gallery are you feeding the show from? Link :ear

http://www.heritage-photographic.com/Other/homepage-slideshow/2138535_URgeZ

Thanks Andy!

[Andy]

http://www.heritage-photographic.com/Other/homepage-slideshow/2138535_URgeZ

Thanks Andy!You've set it to 600px

SM.flash.insertSlideshow(600,600, ssConfig, 'transparent');

change that to 800,800 :)

[Jeff Geoghan]

You've set it to 600px

SM.flash.insertSlideshow(600,600, ssConfig, 'transparent');

change that to 800,800 :)

Bigger now. Something else changed and it's off-center (or something is) and the background went to black.

[Andy]

Bigger now. Something else changed and it's off-center (or something is) and the background went to black.
Why not just use our homepage box for slideshow :) It's completely point and click driven. Homepage Layout button.

[Jeff Geoghan]

Why not just use our homepage box for slideshow :) It's completely point and click driven. Homepage Layout button.

...I got it. Tell me what you think...good size?

[Andy]

...I got it. Tell me what you think...good size?
:thumb

[South Shore Snapshots]

Why is the box container for my stretchy slideshow grey at the top, white at the bottom? Why is that box container there at all? And, can I still go wider...like full edge to edge as in Andy's Moon River example?

Thanks,

Rob

site here: http://www.southshoresnapshots.smugmug.com/

[jfriend]

Why is the box container for my stretchy slideshow grey at the top, white at the bottom? Why is that box container there at all? And, can I still go wider...like full edge to edge as in Andy's Moon River example?

Thanks,

Rob

site here: http://www.southshoresnapshots.smugmug.com/ That is part of the theme for your homepage. You can remove it with this CSS:


.homepage .boxBottom {border:none !important; background:none !important;}

[South Shore Snapshots]

That is part of the theme for your homepage. You can remove it with this CSS:


.homepage .boxBottom {border:none !important; background:none !important;}

Yeppers, that did the trick, THANKS

[South Shore Snapshots]

That is part of the theme for your homepage. You can remove it with this CSS:


.homepage .boxBottom {border:none !important; background:none !important;}

John, as per the second part of my question, why is it that my slideshow is not fully edge-to-edge, as Andy's is? On this laptop, my SS covers approx. 80% with 10 per cent white space on each side of centre. Andy's meanwhile, covers the entire screen on this same laptop.

Thanks,

Rob

[jfriend]

John, as per the second part of my question, why is it that my slideshow is not fully edge-to-edge, as Andy's is? On this laptop, my SS covers approx. 80% with 10 per cent white space on each side of centre. Andy's meanwhile, covers the entire screen on this same laptop.

Thanks,

Rob I have no idea what it looks like on your specific laptop. If you included a screenshot of both on the laptop, I could perhaps help more specifically.

You've uploaded images that are 1010x510 so that's as large as the stretchy slideshow can go. On my computer your slideshow is going to that max size if the window is large enough (tall enough and wide enough for that size to fit).

It is possible that your laptop window doesn't have enough height to show the 510px image height without requiring scrolling. Your banner and navbar are about 200px high. Andy's is about 50px high. So, he has a lot more vertical room.

If you want to just force 1010x510 size slideshow, then stop using the stretchy slideshow and just define the normal slideshow size to be 1010x510. That's what Andy did. Then, it will make the slideshow that size no matter what fits on screen.

[South Shore Snapshots]

Thanks John, see what you mean. Given the large discrepancy between Andy's header and mine, it could be something simple as that. I have just now opted to force the max 1010 slideshow, and it looks great, though yes on this old laptop, I have to scroll. The downside to that, I think, is that on my desktop it'll look small.

I'm gonna stick with the stretchy code.

[jfriend]

Thanks John, see what you mean. Given the large discrepancy between Andy's header and mine, it could be something simple as that. I have just now opted to force the max 1010 slideshow, and it looks great, though yes on this old laptop, I have to scroll. The downside to that, I think, is that on my desktop it'll look small.

I'm gonna stick with the stretchy code. With the stretchy show, you can force min width and min height (even if it causes scrolling) with the minW and minH parameters. See the doc here (http://www.dgrin.com/showthread.php?t=143355) for details if that's what you want to do. If you upload larger images (in the same aspect ratio), then the stretchy slideshow will go even larger if your window is large enough.

[clicari]

Hi Folks! On March 17th we released (http://blogs.smugmug.com/release-notes/2008/03/17/silky-smooth-slideshow-eye-candy/) a new version of our Full Screen Slideshow and also the gallery-style slideshow.

If you are having any difficulties with the slideshow, we want to help, and we'll do it here. Some things we need to know when you reply:

1. We need to know your installed flash version, for IE (if you use it) and for other browsers. Go to this page at Adobe (http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507) and tell us the results.

2. We need to know what browser you are using, and the version, and on what Operating System. E.g., IE6 on WinXP; IE7 on Windows Vista Home Premium; Firefox 2.0.0.13 on Mac OS X 10.5.

3. We need a direct gallery link to where you are having the problem.

4. Tell us if you can use the Full Screen Slideshow here in this gallery (http://cmac.smugmug.com/gallery/2504559_f3ta9#131481399).

5. Tell us if you can see the Full Screen Slideshow using this share link (http://cmac.smugmug.com/photos/swfpopup.mg?AlbumID=2504559&AlbumKey=f3ta9).

6. If you can see #5 and cannot see #4, can you see the full screen at Adobe's Full Screen test here (http://www.adobe.com/products/flashplayer/productinfo/features/experience/).
(click the full screen mode on the left, then let the demo load, then click full screen view button on the movie).

7. If you cannot see SmugMug's Full Screen Slideshow, or the Cars Movie Demo in full screen or the Adobe Full Screen Demo in full screen, you may have a hardware issue with full screen. Try disabling hardware acceleration in the flash player (http://www.dgrin.com/showpost.php?p=795785&postcount=86).

Some of you may have all the right stuff but have customizing that is getting in the way of your Full Screen Slideshow:

modifying the breadcrumb with javascript
having the olde javascript slideshow installed stillLooking for Shizam's Homepage Slideshow? Right Here (http://www.dgrin.com/showthread.php?t=73247).

EDIT (April 9th, 2008): We updated the site to support the latest Adobe Flash version (9,0,124,0) (http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash). You DO NOT require this version but if you have it or get it, you'll be fine. :)

EDIT (August 31, 2008): Adblock Plus and Firefox3 aren't playing well with FS Slideshow and Flash. Sorry :( We're trying to work on this and overcome the issue with Adblock plus, updates when we have them....


I'm running IE8 on a Win 7 OS with the latest Flash (installed today). The only way I can get full screen when playing a slideshow is to hit F11 key. If I use Google Chrome it loads full screen automatically as it does on a Vista desktop I have. Slideshow works on all the above tests but will not go full screen unless F11 is pressed.
Any Ideas?
Thx
Carl

[Andy]

I'm running IE8 on a Win 7 OS with the latest Flash (installed today). The only way I can get full screen when playing a slideshow is to hit F11 key. If I use Google Chrome it loads full screen automatically as it does on a Vista desktop I have. Slideshow works on all the above tests but will not go full screen unless F11 is pressed.
Any Ideas?
Thx
CarlHi, write our Support Heroes (http://www.smugmug.com/help/emailreal) with full details please and we'll help you from the desk.

[cemsonmez]

Hi !

I have removed my CSS codes. But still i cannot see the slideshow button.

thanks in advance for your help.

my web site www.cemsonmez.com

[Allen]

Hi !

I have removed my CSS codes. But still i cannot see the slideshow button.

thanks in advance for your help.

my web site www.cemsonmez.com (http://www.cemsonmez.com)
In your CSS change this

.notLoggedIn #breadcrumb {display: none;}

to this

.notLoggedIn #breadCrumbTrail {display: none;}

[cemsonmez]

Thanks Allen !

You are wonderful! Happy shooting!

[BigRed]

I just noticed that the full screen slideshow (i.e., when clicking "Slideshow" buttom from within a gallery) crops off the bottom of some images (once it reaches the point at which images are displayed full screen). I'm seeing this when playing slideshows on my site as well as others', and regardless of browser.

I would expect the code to scale the image only until it hits the screen-height limit. But it appears to be continuing to scale and overflowing the available vertical space on my 22" monitor. (No problem on my 15" laptop.)

UPDATE: I've reported this issue to the helpdesk, and the bug doctors are on it. Another user has reported the same symptoms here (http://www.dgrin.com/showthread.php?p=1438320#post1438320).

UPDATE: I haven't received notification from the helpdesk, but it looks like this bug has been fixed:
http://www.dgrin.com/showthread.php?t=175038&highlight=slideshow

[shootnscoot]

How can I have the fullscreen slide show come up as the default in one of my galleries?

Thanks for the help
http://www.KeithHartmanPhotography.com

[Andy]

How can I have the fullscreen slide show come up as the default in one of my galleries?

Thanks for the help
http://www.KeithHartmanPhotography.com

Hi, it's not possible I'm so sorry!