USB Issue on the 40D

[Andrea H.]

Has anyone ever made their usb port on their camera angry? Ha. I think i did. (so pissed at myself)

I grabbed my camera off my desk and didn't realize it was still plugged in from an earlier offload. I didn't think that I tweaked the cord at all, but I went back today to try and download some new photos and I cannot get a connection via USB now. I hate taking my card in and out of the camera as I had a prong issue on an older camera, which is why I always download via USB.

Does this sound like it's going to be a Canon repair? I've never had to go that route before and don't know what I should do. It's less than a year old.

Thanks
Andrea

[claudermilk]

Sounds like a Canon fix to me.

To be honest, using a card reader is way easier and easier on the camera. There's a reason the cards are removable. :wink To help with your fears, my 20D is going on 3-4 years old, I frequently swap cards in pitch darkness in a hurry between dance numbers, and have had no trouble at all. It's a matter of not forcing things if it doesn't feel right--back out & try again.

[hgernhardtjr]

Andrea, what do you mean "tweaked the cord" ... did you jerk it real hard? The wires in the cord are very thin so if you did jerk it I would try a new cord first. You should be able to find a cheap one at places like Big Lots or similar outlets, or a more expensive one at WalMart, Circuit City, Office Depot, etc.

Secondly, you could try to reinstall the drivers. Only then would I look toward a problem with the camera.

For what it's worth, I'm with you. I strongly prefer to use the USB and only occasionally remove my cards for downloading. When I dump a full 8GB card, however, I do tend to use a reader simply because it is so much faster. I've seen too many of my students have problems with bent pins to always use that method — although I am nowhere near as cavalier and careless as they are about inserting or removing a card.

[Andrea H.]

I've tried two different USB ports on my computer, as well as a new cord. No dice.

The port on the camera is not as snug as it was, so I'm sure I jarred something. Which is just irritating. I am so careful with it, and I go and do something stupid like this. Ah, i can only kick myself so much.

Alright. Do I just go to Canon's website and start there?

[cmason]

I've tried two different USB ports on my computer, as well as a new cord. No dice.

The port on the camera is not as snug as it was, so I'm sure I jarred something. Which is just irritating. I am so careful with it, and I go and do something stupid like this. Ah, i can only kick myself so much.

Alright. Do I just go to Canon's website and start there?

1-800-828-4040.

[gryphonslair99]

Sounds like a Canon repair issue or use a card reader. (my prefered method)

While researching digital cameras for the department I word for, the downloading issue was one we looked at. The most common damage to digital cameras in general are usb port damage.

[Andrea H.]

Yeah, I just got off the phone with them. It's getting sent out.

Thanks for the help.

[Ric Grupe]

The 40D has a USB port? :rofl

Card reader is a much better option, IMO.

I really can't see bending a card pin.:scratch

I would be more afraid of catching the USB cable and knocking my camera on the floor.

[evoryware]

I'd be more afraid of yanking my computer to the floor. I'm not getting a card reader though. I'd end up going out to shoot without my memory cards.