Problem Creating Greeting Cards

[edknight]

I'm nearing the end of the Pro trial period and intend to sign up in a few days. Today, I was planning to experiment with creating greeting cards using my photos. After choosing "Create a Card" from the <Photo Tools>, I go to a screen with the chosen picture instructing me to click "Categories" to choose an occasion. When I click "Categories" nothing happens. I've tried this when logged in on both Firefox 2+ and IE7 with the same result. I'm using Windows XP and have updated Adobe Flash to 9+. Perhaps a security setting or firewall problem?

A sample galleries can be found at

http://www.edknightphoto.com/gallery/4434264_tbRNN#262036869

Thanks

Ed Knight
www.edknightphoto.com

[scwalter]

Hi Ed,

This is broken at the moment according to Andy, hopefully it will be fixed soon. Here's a thread I started on the same subject about 3 weeks ago.

http://www.dgrin.com/showthread.php?t=85105

-Scott

[Andy]

Hi Ed, Welcome to SmugMug! I'm sorry that we failed you on the cards creator during your trial. It's a dumb bug, we will fix it, we promise!

We just put this bug a little lower on the priority since our cards were holiday cards.. We'll have it fixed soon, I hope, as well as new cards to choose from!

Sorry again :(

[edknight]

Thanks, all. For once it wasn't operator error at my keyboard!. Will be patient. Sorry my searches didn't pick up the earlier thread.

Hi Ed, Welcome to SmugMug! I'm sorry that we failed you on the cards creator during your trial. It's a dumb bug, we will fix it, we promise!

We just put this bug a little lower on the priority since our cards were holiday cards.. We'll have it fixed soon, I hope, as well as new cards to choose from!

Sorry again :(

[Cindy]

:scratch Still no fix?
I'm hoping... can I at least create my own to upload & order the boxed sets???

[Andy]

:scratch Still no fix?
I'm hoping... can I at least create my own to upload & order the boxed sets???
Hi Cindy, not yet.

Stay tuned and sorry for the hassle.