Sample from Graphistudio

[Nikolai]

Arrived today, UPS from Italy. Huge book, fine suitcase, smaller books, the works. All - free of charge! :ivar

I must say I'm genuinely impressed by the level of customer service thus far. The US representative calls me pretty much every month to offer her help or just to touch base with me in case I need anything or have a question. Not a single time during those conversation, however, I felt a single bit of a pressure to sell me something - and I'm fairly sensitive to these things...

WTG, Graphistudio! :thumb

[Art Scott]

Your elation is definite......but how about sharing a foto or deux to see actually what you received...........please.

[urbanaries]

funny, mine arrived today too. I ordered the sample kit in August. I wouldn't exactly call that stellar customer service :rofl

But seriously the products are amazing, and hey, it's the greatest sample packet I've seen for free! Maybe I'll get around to posting some pics....

[Nikolai]

Your elation is definite......but how about sharing a foto or deux to see actually what you received...........please.
Ask and thou shalt recieve :ivar

1: It was shipped Monday via UPS from Italy and arrived to my home in SoCal Wednesday before I got from work. I wish some domestic companies were like that...:

http://nik.smugmug.com/photos/259711748_gXAWq-XL.jpg

2: Very nice packaging:

http://nik.smugmug.com/photos/259711701_LH9Ri-XL.jpg

3: The content of the box - yes, the fine leather case was in...:

http://nik.smugmug.com/photos/259711785_trRiP-XL.jpg

4: The folder contained the price list and some very nice promos - how about 50(!) 4'x5' books FREE (well alongside with the primary order, but it's still $510 value:-):

http://nik.smugmug.com/photos/259711810_P9dWo-XL.jpg

5: Smaller books and design manual inside the envelope:

http://nik.smugmug.com/photos/259711857_issyR-XL.jpg

6: Finally - the case. The contents is wrapped in a soft cloth.:

http://nik.smugmug.com/photos/259711896_G5Pvy-XL.jpg

7: Inside is 50 page hard (very hard:-) cover large sample book with variety of page material and styles.:

http://nik.smugmug.com/photos/259711941_p96PW-XL.jpg

8: One of the layout samples:

http://nik.smugmug.com/photos/259711980_pbc8B-XL.jpg

9: Both book and pages are made to last.:

http://nik.smugmug.com/photos/259712006_SDTvb-XL.jpg

The small gallery with this pics is here: http://nik.smugmug.com/gallery/4420092_5k7cK

Enjoy!

[leaforte]

Great walk through! I felt like I got the package myself!

[Nikolai]

Great walk through! I felt like I got the package myself!
Thanks! :thumb
Register with them and you will - eventually - get one, too! ;-) :wink

[Nikolai]

I totally forgot to mention that it was no other than Shay Stephens who introduced me to this wonderful service provider during his Wedding Photographer Boot Camp in Sandy Eggo last September....:bow :thumb :lust

[anwmn1]

So how does quality and pricing compare to Mac, Blurb, etc.??

Turn around time, templates w/ drop in photos or full customization, and all the other usual book questions?

[Nikolai]

So how does quality and pricing compare to Mac, Blurb, etc.??

Turn around time, templates w/ drop in photos or full customization, and all the other usual book questions?
It's expensive, but you get what you paid for. You need to see it IRL to get the feeling. Quality is outstanding. And they do all the design, so all you have to do is to send them the piccies (via FTP or on a CD/DVD).

[evoryware]

How long did it take you to get the sample Nik?

[Nikolai]

How long did it take you to get the sample Nik?
I registered with them around mid-November. When they first contacted me to set up an account, they have apologized in advance that due to a holiday season they will not be able to send the "welcome basket" immediately. In the several followup calls whcih I mentioned in my earlier post they continued to ensure me that it will come as soon as they can start producing a new batch of them. I was not in a hurry, and feeling constant suport I didn't worry about it.

[ChatKat]

I have the Graphi Samples too - for quite a while. They are stunning.

But, I have NEVER heard from the Graphi Rep. Not once. Also, there are a number of threads with real customer service issues over at the Digital Wedding Forum.

Apparently there are some real growing pains and communications issues being in Italy with them.

All of that said, I have been sourcing out other book vendors to have some unique things for my studio. Those studio samples are pricey....but there are some very nice ones out there.