Can't see my settings?

[Francois]

I seem to have problems accessing some tabs in my Control Panel (like Settings, Pro, etc.). I AM logged in (I can 'edit' everywhere on my site) and I am a Pro user since 4 years. Still, the system keeps telling me I am logged in as a guest. I don't understand what I am doing wrong ? Is there a second log-in somewhere?

Francois

[rainforest1155]

Hi Francois,

I'm sorry for your troubles. Yes, there is a second login. It appears that you've accidentally set the same password for your guest password as you have for your regular login.

Please request a new password on the login page by clicking on 'forgot password?' and entering your email address. Then, we'll send you a new password to your email address.

That'll help you to login again. Then you can set a different password for the guest password. You can't disable a guest password after it has been set. For more details on that, go here:
http://www.smugmug.com/help/guest-passwords

If you're still having problems with logging in with your account, contact us at the help desk.

Sebastian

[Francois]

Hi Sebastien,

that worked, thank you kindly for your quick response !

Francois