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View Full Version : site conflict with another Smugmug user


jevidon
Jan-10-2008, 06:11 PM
I have a CNAME address reroute for my smugmug page (justin.smugmug.com) to go to exposure.evidon.net. However, I have now become aware that this is pulling up the website of smugmug user "exposure", leaving me completely unable to view my website. Any immediate help in this matter would be greatly appreciated as I am concerned about having too much downtime on my site as well as misleading my visitors when they are sent to the wrong site.
:D :D

jevidon
Jan-10-2008, 06:13 PM
I have a CNAME address reroute for my smugmug page (justin.smugmug.com) to go to exposure.evidon.net. However, I have now become aware that this is pulling up the website of smugmug user "exposure", leaving me completely unable to view my website. Any immediate help in this matter would be greatly appreciated as I am concerned about having too much downtime on my site as well as misleading my visitors when they are sent to the wrong site.
:D :DLooks like it is redirecting back to my site. Still, if anyone has any idea as to why this is occurring and how to prevent it in the future I would greatly appreciate it.:thumb :thumb :thumb

Andy
Jan-10-2008, 06:26 PM
Doc will be in touch - we also got your email on the help desk, but we'll reply here, thanks :)

docwalker
Jan-10-2008, 07:09 PM
Justin,

I dug around the settings on your site and I do not see anything that would cause the problem you are describing.

I cannot replicate your problem at this time. If you would, please let us know on the help desk if you have the problem again. We need to see if anything changes when the problem is occuring.

I wish that I had a better answer for you but your CNAME is set up correctly, your URL changer is working. Everything is working as it should at this time.

--Doc