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Rene`
Jan-08-2008, 06:39 AM
I uploaded some images last night. It still says processing image. What is going on???

http://www.smugmug.com/gallery/4105785#239393729

rainforest1155
Jan-08-2008, 07:16 AM
Hi Rene,

I'm sorry for your troubles. It looks like you uploaded the photos when we were having a temporarily problem with the site. This had been fixed shortly afterwards by our CEO and Chief Geek, Don. Unfortunately, your photos stayed in the processing status. We'll be looking into this.

Thank you for your patience and understanding.

Sebastian

Rene`
Jan-08-2008, 08:40 AM
Hi Rene,

I'm sorry for your troubles. It looks like you uploaded the photos when we were having a temporarily problem with the site. This had been fixed shortly afterwards by our CEO and Chief Geek, Don. Unfortunately, your photos stayed in the processing status. We'll be looking into this.

Thank you for your patience and understanding.

Sebastian

So do I have to reupload??

rainforest1155
Jan-08-2008, 10:39 AM
So do I have to reupload??
Only if you need the photos right now. Then please move the currently processing photos into a different gallery so that we can still use the images to look into the problem.

Otherwise, stay tuned and we'll be fixing it for you.

Thanks,
Sebastian