Nikolai
Mar-13-2005, 03:53 PM
I just got an extremely nice letter from one of my professional/commercial customers (http://www.picturesink.com/), which I'd like to share with you guys:
Nikolai,
I personally wanted to thank you for Smugmug Explorer (http://www.smugmugexplorer.com/) and to let you know how pleased we are with its performance and your terrific customer support.
As a commercial Event Photography Company, Pictures Ink (http://www.picturesink.com/) may upload anywhere from 100 to as many as 3000 photographs within 2-3 days of an event. I can’t tell what a bottleneck this was to our workflow process using the default Smugmug uploader. We could only get an average 50 digital images per window so many times my photographers would have 10 or more sessions running simultaneously. Then if a session crashed (which happened with regular frequency) we would have to delete all of the corrupted uploaded files and start over.
We started using Smugmug Explorer (http://www.smugmugexplorer.com/) on a trial basis and within 2 weeks of using your wonderful program we were hooked and had to buy the Smugmug Explorer (http://www.smugmugexplorer.com/) Pro.
I can’t imagine doing things the old way. We have saved 5 times the cost of the software in increased productivity in the past 10 days alone. I estimate we saved 3 photographers well over an hour each.
In May, 2005 we are photographing a Basketball tournament with 70 teams and 5 venues, I expect there publish over 10,000 photographs of the event within 3 days. Pictures Ink (http://www.picturesink.com/)would not have been able to accept this challenging task without the confidence to publish the photographs in a timely manner; your software (http://www.smugmugexplorer.com/) has given us that confidence.
Thank You!
Keith Van Wemmer
President/Owner
Pictures Ink (http://www.picturesink.com/)
Thank you, Keith!:thumb
Nikolai,
I personally wanted to thank you for Smugmug Explorer (http://www.smugmugexplorer.com/) and to let you know how pleased we are with its performance and your terrific customer support.
As a commercial Event Photography Company, Pictures Ink (http://www.picturesink.com/) may upload anywhere from 100 to as many as 3000 photographs within 2-3 days of an event. I can’t tell what a bottleneck this was to our workflow process using the default Smugmug uploader. We could only get an average 50 digital images per window so many times my photographers would have 10 or more sessions running simultaneously. Then if a session crashed (which happened with regular frequency) we would have to delete all of the corrupted uploaded files and start over.
We started using Smugmug Explorer (http://www.smugmugexplorer.com/) on a trial basis and within 2 weeks of using your wonderful program we were hooked and had to buy the Smugmug Explorer (http://www.smugmugexplorer.com/) Pro.
I can’t imagine doing things the old way. We have saved 5 times the cost of the software in increased productivity in the past 10 days alone. I estimate we saved 3 photographers well over an hour each.
In May, 2005 we are photographing a Basketball tournament with 70 teams and 5 venues, I expect there publish over 10,000 photographs of the event within 3 days. Pictures Ink (http://www.picturesink.com/)would not have been able to accept this challenging task without the confidence to publish the photographs in a timely manner; your software (http://www.smugmugexplorer.com/) has given us that confidence.
Thank You!
Keith Van Wemmer
President/Owner
Pictures Ink (http://www.picturesink.com/)
Thank you, Keith!:thumb