IE7 Vista problems

[Montec]

Hi All,

I cannot see many of the menus or use the new cards feature in IE7. I can use all these features in FireFox.

For example, in the arrange galleries dialog I do not get the actual box with the arrows to do the arranging...and in the new cards dialog box the 'categories' button is not there to choose.

Any ideas?

[rainforest1155]

Hi,

Are you sure that you tried the cards feature on the exact same address in both, IE7 and Firefox? There is currently a problem using cards on custom domains and it should work if you make sure that you run the 'make a card' tool from your SmugMug address instead of your custom domain: http://kootenay.smugmug.com

If you still see the problem in IE7, could you check your security settings? Go to Tools/ Internet Options / Security tab and there you should have the security level set to medium (not medium-high) and also try disabling the protected mode as this mode has been reported to cause trouble with SmugMug.

I hope this helps,
Sebastian

[Montec]

Hi,

Are you sure that you tried the cards feature on the exact same address in both, IE7 and Firefox? There is currently a problem using cards on custom domains and it should work if you make sure that you run the 'make a card' tool from your SmugMug address instead of your custom domain: http://kootenay.smugmug.com

If you still see the problem in IE7, could you check your security settings? Go to Tools/ Internet Options / Security tab and there you should have the security level set to medium (not medium-high) and also try disabling the protected mode as this mode has been reported to cause trouble with SmugMug.

I hope this helps,
Sebastian

Thanks, The create a card feature works when I am logged in without my custom domain address.
The other issues with IE7 still remain. I cannot arrange galleries or photos using the box with arrows to position galleries etc. The box does not show in IE7. It works fine in FF.
I have my Internet security settings on low and have disabled protected mode and it does not help.
It is not a urgent problem as I can get this done in FireFox when needed. I just thought you might want to know.

[denisegoldberg]

Thanks, The create a card feature works when I am logged in without my custom domain address.
The other issues with IE7 still remain. I cannot arrange galleries or photos using the box with arrows to position galleries etc. The box does not show in IE7. It works fine in FF.
I have my Internet security settings on low and have disabled protected mode and it does not help.
It is not a urgent problem as I can get this done in FireFox when needed. I just thought you might want to know.

I am using IE7 on Vista, and I haven't had any problems with positioning galleries. Well, at least not recently. I have had sporadic problems like this though, and usually clearing IE's brains (oops! the temp files) clears up the problem. It's probably worth a try...

--- Denise

[Dizzle]

I am using IE7 on Vista, and I haven't had any problems with positioning galleries. Well, at least not recently. I have had sporadic problems like this though, and usually clearing IE's brains (oops! the temp files) clears up the problem. It's probably worth a try...

--- Denise

x2 kind of...I have had zero problems with Vista/IE7/SmugMug...about the only thing I can say I haven't had weird problems with concerning Vista.

I would clear the cache and temp files, change it to check for new page every visit and see what happens.

[Montec]

x2 kind of...I have had zero problems with Vista/IE7/SmugMug...about the only thing I can say I haven't had weird problems with concerning Vista.

I would clear the cache and temp files, change it to check for new page every visit and see what happens.

Done all that...still nothing in IE7.

[rainforest1155]

Strange. Do you have any addons or browser toolbars in your IE that might be interferring with SmugMug? Try temporarily disabling any popup / ad blocker as well.

Sebastian