The SmugMug Video Help Thread

[jpkaplan]

After uploading video, when playing the grey bar only goes halfway through and the video catches up with out finishing. The grey bar just stops...

This is happening on several videos.

[mzwibel]

Hi,

I am considering getting a Panasonic SDR-H40 camcorder. It records to .mod files. I do not think smugmug will accept that file format. What can I do to get it to my smugmug site?

[ziggy53]

Hi,

I am considering getting a Panasonic SDR-H40 camcorder. It records to .mod files. I do not think smugmug will accept that file format. What can I do to get it to my smugmug site?

Welcome to the Digital Grin. :clap

According to the tech specs here:

http://www2.panasonic.com/consumer-electronics/shop/Cameras-Camcorders/Camcorders/Hard-Disk-Drive/SD-Camcorders/model.SDR-H40.S_11002_7000000000000005702

... it is a type of MPEG2 compression so the "mod" is just a wrapper. You should be able to find an editor that will import the mod file and export to a more common file type and then use another converter to get the video into the h.264/AAC 128 that SmugMug uses.

The converter mentioned here might be able to do much of it:

http://dgrin.com/showpost.php?p=764017&postcount=3

[DavidTO]

Hi,

I am considering getting a Panasonic SDR-H40 camcorder. It records to .mod files. I do not think smugmug will accept that file format. What can I do to get it to my smugmug site?


mzwibel, I've moved your post to the SmugMug Video thread, where it'll be (more likely) seen by SmugMug support. :thumb

[docwalker]

Thanks David....

[pilotdave]

One more request... better video support in the Traditional style. I don't think there's a way to save videos because there's no flyout menu. I realize that most people don't use that style because it doesn't have all the fancy features of the other styles, but it has it's uses. For example, this video gallery is just impossible to use in the smugmug style because all the thumbnails look so similar: http://www.skydivingstills.com/gallery/2733190_Kmq4R . I really need to show the captions or filenames with the thumbnails. It would help if we had a way to choose where in the video to create the thumbnail.

Also, in the traditional style in firefox, i can't seem to get any of the photo tools to work (edit captions/keywords, delete, etc). They work fine in IE though. Can you replicate that?

Dave

[Sheaf]

One more request... better video support in the Traditional style. I don't think there's a way to save videos because there's no flyout menu. I realize that most people don't use that style because it doesn't have all the fancy features of the other styles, but it has it's uses. For example, this video gallery is just impossible to use in the smugmug style because all the thumbnails look so similar: http://www.skydivingstills.com/gallery/2733190_Kmq4R . I really need to show the captions or filenames with the thumbnails. It would help if we had a way to choose where in the video to create the thumbnail.

Also, in the traditional style in firefox, i can't seem to get any of the photo tools to work (edit captions/keywords, delete, etc). They work fine in IE though. Can you replicate that?

Dave

We would love a way to choose the display thumbnail as well. We are bouncing ideas around here.

Traditional style has a flaw: there is no main photo selected so the photo-specific tools can't work in it the same way as in some of the other styles. If you wanted to crop a photo or save a video, how does the tool know which one you have selected?

It looks like your videos in that gallery are all legacy videos (uploaded before we overhauled our video features). If you still have the original videos saved, you might try uploading them again for improved quality.

[pilotdave]

We would love a way to choose the display thumbnail as well. We are bouncing ideas around here.

Traditional style has a flaw: there is no main photo selected so the photo-specific tools can't work in it the same way as in some of the other styles. If you wanted to crop a photo or save a video, how does the tool know which one you have selected?

It looks like your videos in that gallery are all legacy videos (uploaded before we overhauled our video features). If you still have the original videos saved, you might try uploading them again for improved quality.

Ok, I guess it's really the single image view I'm talking about... not necessarily the traditional style. No way to save from that view. Also for photos, the XL sizes are not supported in single image view.

And yeah, most of those videos are old... new ones start on page 6 of that gallery.

Dave

[wslam]

Video works fine for me in OS X, FF, using QuickTime.
But on my XP and Vista, IE, even with the latest Flash update, it's just blank! any idea?

ws

[Xani]

I am having the same problem with the video being blank. I uploaded a new video last night and I can view it from that machine only. I have tried it on four other computers (xp & vista) and the video player gives me a blank screen. Any suggestions???

[Sheaf]

Can both of you give us some more details?

1 - Links to the videos (or see if this one plays: http://smugmungous.smugmug.com/gallery/3937352_83CkV#228662012_faqbm-A-LB)

2 - Flash version number

3 - Browser version

[wslam]

Can both of you give us some more details?

1 - Links to the videos (or see if this one plays: http://smugmungous.smugmug.com/gallery/3937352_83CkV#228662012_faqbm-A-LB)

2 - Flash version number

3 - Browser version

The video is password protected, not sure if you can still see it or not... maybe you can?

http://photos.lam.ws/gallery/4930794_Z3jRU

I have tried on 5 XP and 1 Vista machine. I could only get it to work on OS X/FF/QT.

The 5XP are all running the latest version of everything. Updated Flash player as well. Vista is also running the latest version.

Thanks.

ws

[Charisa]

I just uploaded two videos to my blog on Livejournal.,and they don't appear to be working.

I used the "share" option, and chose the Web link embed code. I then embedded the link via the "embed" icon on my livejournal blog.

See the videos:

Video One (http://charisa-martin.livejournal.com/27821.html)

Video Two (http://charisa-martin.livejournal.com/27427.html)

They both show up as black, even though prior to saving, I can successfully preview them. Can you help?

See the screenshot sequence at: http://charisa.smugmug.com/photos/296562684_zbrbu-O.jpg
(I have also submitted this to Livejournal support.)

Regards, cmc

[cklester]

I've uploaded a few videos and it looks like the quality of the video after a Smugmug conversion is degraded from the originals. Is this expected behavior?

[populus]

I make videos from still photos in Proshow Producer (I suspect that a lot of smugmuggers use Proshow). Output from Proshow in almost any format is crisp and clear up to full screen, even projected in a large room.

I made the video below in Proshow, output it as HD 780p (the highest resolution output that was below 500 MB), and uploaded to Smugmug.

On Smugmug, the video looks fine in a small window but is very blurry in full screen. Don MacAskill's post announcing H.264 video says it supports up to 1280x720p and should look good on a high-def TV screen.

So, what am I doing wrong? The video is blurry at large screen size on several different computers. The original output from Proshow is crisp and clear. Other Proshow formats that produce much smaller files are also crisp and clear (e.g. a video CD).

Any feedback to fix this problem would be greatly appreciated.

http://photos.kimmerer.com/photos/296915105_Krw26-M.jpg (http://photos.kimmerer.com/gallery/4960366_8VjLL/1/296915105_Krw26)



http://photos.kimmerer.com/invite/10422363924830dd4c493300.04623112 (http://photos.kimmerer.com/gallery/4960366_8VjLL#296915105_Krw26)

[ziggy53]

I make videos from still photos in Proshow Producer (I suspect that a lot of smugmuggers use Proshow). Output from Proshow in almost any format is crisp and clear up to full screen, even projected in a large room.

I made the video below in Proshow, output it as HD 780p (the highest resolution output that was below 500 MB), and uploaded to Smugmug.

On Smugmug, the video looks fine in a small window but is very blurry in full screen. Don MacAskill's post announcing H.264 video says it supports up to 1280x720p and should look good on a high-def TV screen.

So, what am I doing wrong? The video is blurry at large screen size on several different computers. The original output from Proshow is crisp and clear. Other Proshow formats that produce much smaller files are also crisp and clear (e.g. a video CD).

Any feedback to fix this problem would be greatly appreciated.

http://photos.kimmerer.com/invite/10422363924830dd4c493300.04623112 (http://photos.kimmerer.com/gallery/4960366_8VjLL#296915105_Krw26)

When I download the video to my machine and play it within "Miro", I get a considerably improved view, especially at full-screen.

I suspect that playing from within a browser window is not optimal, i.e. I think it is a browser issue.

[black_fx_35]

Just wanted to get some assistance here. I have recently uploaded a video, which was not able to play for a number of people. Out of 20 people, 5 or 6 were not able to view it. I am not sure if there is a problem with their flash player, but I thought I read somewhere that a message is displayed if they need to upgrade flash? All of these people who can't play the video just see a black box, nothing else. Any ideas?

[populus]

I downloaded the video from my web site and opened it in Windows Media Player and Miro, and I find it quite blurry compared with the original.

The problem for me is that I want to use these videos to attract people to my photos (give away the video, sell prints), and I have done that directly from ProShow. Now I want the shows downloadable from my Smugmug site. However, I think people will get a bad impression of my photos from the blurry full-screen video.

[knight777]

The Flash Player is awesome!

I have some questions.

Is there some documentation on the parameters? I would like to disable the sharing link at the end and I'm hoping this can be done via a parameter.

Most of the videos I have are family and I really don't want to give others the ability to post them on their websites. I want to share my videos while retaining as much privacy as possible.

[ziggy53]

I downloaded the video from my web site and opened it in Windows Media Player and Miro, and I find it quite blurry compared with the original.

The problem for me is that I want to use these videos to attract people to my photos (give away the video, sell prints), and I have done that directly from ProShow. Now I want the shows downloadable from my Smugmug site. However, I think people will get a bad impression of my photos from the blurry full-screen video.

What codec and video/aufio settings did you use for the video that you posted to SmugMug?

[Sheaf]

The video is password protected, not sure if you can still see it or not... maybe you can?

http://photos.lam.ws/gallery/4930794_Z3jRU

I have tried on 5 XP and 1 Vista machine. I could only get it to work on OS X/FF/QT.

The 5XP are all running the latest version of everything. Updated Flash player as well. Vista is also running the latest version.

Thanks.

ws

That's definitely an odd one. It looks like a problem with how we handle the custom domain. It plays fine here: http://smugmug.com/gallery/4930794_Z3jRU (http://photos.lam.ws/gallery/4930794_Z3jRU)

Sorry! We'll work on getting it fixed as soon as we can.

[populus]

What codec and video/aufio settings did you use for the video that you posted to SmugMug?
Not sure about codec, Proshow doesn't provide options for codecs.
Proshow settings are:
Type: HD
Quality: 720p
Format: Mpeg-2 (can't be changed)
Compression: Mpeg video
Resolution: 1280x720
Framerate: 59.94
Aspect Ratio: 4:3 (TV)
Encoding: High Quality
Anti-Flicker: applied

I don't know if this helps or not. I'm not very experienced with video. Note that 720p is the maximum resolution that will allow the video to fit in the Smugmug 500MB file size limit.

[ziggy53]

Not sure about codec, Proshow doesn't provide options for codecs.
Proshow settings are:
Type: HD
Quality: 720p
Format: Mpeg-2 (can't be changed)
Compression: Mpeg video
Resolution: 1280x720
Framerate: 59.94
Aspect Ratio: 4:3 (TV)
Encoding: High Quality
Anti-Flicker: applied

I don't know if this helps or not. I'm not very experienced with video. Note that 720p is the maximum resolution that will allow the video to fit in the Smugmug 500MB file size limit.

According to the ProShow Producer specs here:

http://www.photodex.com/products/producer/specs.html

... the software supports:

"Video Output: MPEG2, MPEG1, MOV, WMV, 1080p/1080i/720p/720i HD-Video, Flash FLV, compressed AVI, uncompressed AVI, supports custom codecs"

If you can figure out how to output an MP4 file using the H.264AVC codec for video (29.97 frame rate, at least 1200 kbps) and AAC audio (44100, 64kbps).

If SmugMug has to transcode you will probably lose quality so if you can output to the correct format you will be better served.

Another way is to output to the highest frame rate and quality available and then transcode for yourself using the output specs above. I use "Super" to transcode and get pretty good results (Windows XP).

[populus]

Thanks for your help. Here is what I have done so far:

1. Output from ProShow Producer as HD-720p, 1280x720 resolution. Resulting video is tack-sharp up to full screen (1920x1200 monitor).
2. Transcoded the HD-720p file using Super. Settings: mp4, H.264/AVC, audion output AAC, Video scale size 384:288, aspect 4:3, Frames/sec 29.97, bitrate 1440kbps, Options Hi Quality 48k Audio, Audio sampling frequency 44100, Channels 2, Bitrate 64kbps. Resulting output is blurry, just like the one I transcoded with Smugmug.

I will next try some other output formats to see if they transcode better. Do you see anything I am doing wrong?

Thanks!

[PcMan]

When I paste the video in a webpage.
How can I remove or Hide the share and links to my smugmug site after the end of the video.

Also in Smugmug how can I remove the "save as" or download link.

i cheacked everyhwere on the smug and can't find.

thanks

Smugmug rocks

[Norsman]

Two questions:

1) Does anyone know what the storage limit is on a single video file for each tier in smug? Like in how many mb's can it be or how many minutes.

2) Also, I've noticed that if I have galleries with both video and pictures... the "make a 2nd copy" button is no longer availble for pics. Any solutions?

[CSwinton]

Two questions:

1) Does anyone know what the storage limit is on a single video file for each tier in smug? Like in how many mb's can it be or how many minutes.

2) Also, I've noticed that if I have galleries with both video and pictures... the "make a 2nd copy" button is no longer availble for pics. Any solutions?
http://www.smugmug.com/help/video-sharing
From the above link:
"Power Users can upload DVD quality video clips up to 2.5 minutes in length.

Pros can add stunning HD video up to 5 minutes in length - 10 min. at DVD quality. HD videos between 5 and 10 minutes are automatically rendered in DVD quality, no sweat!
...
Gotcha: All videos have a file size limit of 512mb. "

[ziggy53]

Thanks for your help. Here is what I have done so far:

1. Output from ProShow Producer as HD-720p, 1280x720 resolution. Resulting video is tack-sharp up to full screen (1920x1200 monitor).
2. Transcoded the HD-720p file using Super. Settings: mp4, H.264/AVC, audion output AAC, Video scale size 384:288, aspect 4:3, Frames/sec 29.97, bitrate 1440kbps, Options Hi Quality 48k Audio, Audio sampling frequency 44100, Channels 2, Bitrate 64kbps. Resulting output is blurry, just like the one I transcoded with Smugmug.

I will next try some other output formats to see if they transcode better. Do you see anything I am doing wrong?

Thanks!

Ideally, "Video Scale Size" should be marked at "No Change". A video size of 384x288 (110,592 pixels) is not going to expand as well to a display size of 1920x1200 (your monitor) as the original 1280x720 (921,600 pixels) did. That's over 8 times the pixels in the original video versus your current "Super" settings.

If the output file size is too large to upload, make concessions to the music first, then try nicking down the video bitrate and the video frame rate until the file size fits. This will take some experimentation to get it right.

Ultimately you will be able to retain better quality with a shorter video.

[Sheaf]

That's definitely an odd one. It looks like a problem with how we handle the custom domain. It plays fine here: http://smugmug.com/gallery/4930794_Z3jRU (http://photos.lam.ws/gallery/4930794_Z3jRU)

Sorry! We'll work on getting it fixed as soon as we can.

I believe this is now fixed. Sorry about the bug!

[telmacbrit]

Hi,

Just wanted to add my 2c on the whole issue of time limits. First of all, let me say the entire implementation as a whole is simply a knockout, especially with the new flash player. It blows everything else out there out the water. I can also understand the need to put in the service differentiators for power and pro users. However, I really think 2.5min is on the low side for power users. A lot of clips I come across as well as I produce, tend to go against a soundtrack, so may be more in the region of 3-4 min, especially for family "holiday" clips, wedding clips, or something similar. So I'd throw my vote in to up the power limit to 5minutes for SD quality video as soon as it become viable.

thanks

[populus]

OK, lots of progress thanks to your help. I think I have a good recipe for making videos from Proshow for Smugmug, with one problem:
1. Output from Proshow as HD 1280x720p, 4x3 aspect ratio, High Quality encoding, desaturate to 80%, apply anti-flicker. Output is crisp, smooth at any screen size. (Others have suggested to use DVD output, but it is inferior to HD output).
2. Use Super to convert to h.264/AVC with AAC sound: Video Scale no change, aspect 4:3, frame/sec 29.97, bitrate 1440 (higher if possible), Hi Quality, sound sampled at 64kbps.
3. Upload to Smugmug

Result is almost nirvana: Output from Proshow and Super is clear, smooth. Smugmug video is also clean and smooth. BUT the aspect ratio is wrong: it shows as 16:9, so all the images are stretched. Is there any way to upload H.264 to Smugmug while preserving the aspect ratio?

If I can figure out how to fix this, then we have a good recipe for Proshow to Smugmug videos.

Size is not a problem. A 1 GB show shrinks down to 40MB, so I could actually show longer videos.

Current example is <a href="http://photos.kimmerer.com/gallery/4960366_8VjLL#296915105_Krw26-A-LB">here</a>.

[ziggy53]

...
1. Output from Proshow as HD 1280x720p, 4x3 aspect ratio, High Quality encoding, desaturate to 80%, apply anti-flicker. Output is crisp, smooth at any screen size. (Others have suggested to use DVD output, but it is inferior to HD output).
2. Use Super to convert to h.264/AVC with AAC sound: Video Scale no change, aspect 4:3, frame/sec 29.97, bitrate 1440 (higher if possible), Hi Quality, sound sampled at 64kbps.
3. Upload to Smugmug

Result is almost nirvana: Output from Proshow and Super is clear, smooth. Smugmug video is also clean and smooth. BUT the aspect ratio is wrong: it shows as 16:9, so all the images are stretched. Is there any way to upload H.264 to Smugmug while preserving the aspect ratio?

If I can figure out how to fix this, then we have a good recipe for Proshow to Smugmug videos.

Size is not a problem. A 1 GB show shrinks down to 40MB, so I could actually show longer videos.

Current example is here (http://photos.kimmerer.com/gallery/4960366_8VjLL#296915105_Krw26-A-LB).

1280 x 720 is a 16:9 aspect ratio, so you need to output from ProSow with that aspect ratio, or crop to 960 x 720 (which is a 4:3 ratio) or letter box the 1280 x 720 to 1280 x 960 . (I think the letter box might be the best way to go unless you know the audience might be using a 16:9 monitor.)

Follow with the same aspect ratio in Super. (In other words the aspect ration that works in the output from ProShow should be set to be the same aspect ratio in Super.)

[docwalker]

1280 x 720 is a 16:9 aspect ratio, so you need to output from ProSow with that aspect ratio, or crop to 960 x 720 (which is a 4:3 ratio) or letter box the 1280 x 720 to 1280 x 960 . (I think the letter box might be the best way to go unless you know the audience might be using a 16:9 monitor.)

Follow with the same aspect ratio in Super. (In other words the aspect ration that works in the output from ProShow should be set to be the same aspect ratio in Super.)

I agree with Ziggy. It is likely that somewhere during the conversion process, the aspect ratio information was lost. We have seen that happen a couple times. Super should have kept or fixed it. But, without seeing your exact settings, it is hard to say. I have not had any problems with MPEG Streamclip when dealing with difficult files.

[smoak5]

does smugmug video support .mts files? have a AVCHD camcorder (sony hdr tg1) and i can just download off the memory stick the .mts files. can i just upload these files to smugmug and will they convert them to the proper format to be viewed on the smugmug site?

[populus]

I finally have near-perfect video from ProShow to Smugmug via Super. The final version is smooth, crisp and clear. There is a bit of jerkiness in one pan of a picture, but I can probably smooth that out.

The problem with previous versions turned out to be in the initial setup of the show in Proshow Producer. You need to set 16:9 as the aspect ratio in Show Options, then use 16:9 in the HD output, and in Super leave the aspect unchanged.

So here is the revised recipe for perfect video on Smugmug from Proshow:

1. Create a show in Proshow, and use 16:9 aspect ratio in General Show Options.
2. Create output. Select Create Output>Video File and select the following parameters: Type: HD; Quality: 720p (1080 will not work); Aspect ratio: 16:9; Encoding: High Quality; Desaturate: Yes; Antiflicker: Yes; Color profile: Yes, sRGB (this is probably not necessary for web presentation).
3. Check output file (.mpg file) for quality.
4. Transcode in Super: Output container: MP4; Video Codec: H.264/AVC; Audio Codec: AAC; Video scale size: No Change; Aspect: leave unchecked; Bitrate: at least 1440, higher if there is a lot of motion, lower if the filesize is too large; Options: Hi Quality, 48 bit Audio; Audio settings: Sampling Freq 44100; Channels 2; Bitrate 64kbps; DVD Language Select: Default.
5. Upload the resulting file to Smugmug.

Here is a link to the result (http://photos.kimmerer.com/gallery/4960366_8VjLL/1/301084714_TPC47). Note that embedding the video in a web page does not allow you to view the video in high-quality full-screen mode.

Thanks to Ziggy53 and Docwalker for help.

[ziggy53]

I finally have near-perfect video from ProShow to Smugmug via Super. The final version is smooth, crisp and clear. There is a bit of jerkiness in one pan of a picture, but I can probably smooth that out.

The problem with previous versions turned out to be in the initial setup of the show in Proshow Producer. You need to set 16:9 as the aspect ratio in Show Options, then use 16:9 in the HD output, and in Super leave the aspect unchanged.

So here is the revised recipe for perfect video on Smugmug from Proshow:

1. Create a show in Proshow, and use 16:9 aspect ratio in General Show Options.
2. Create output. Select Create Output>Video File and select the following parameters: Type: HD; Quality: 720p (1080 will not work); Aspect ratio: 16:9; Encoding: High Quality; Desaturate: Yes; Antiflicker: Yes; Color profile: Yes, sRGB (this is probably not necessary for web presentation).
3. Check output file (.mpg file) for quality.
4. Transcode in Super: Output container: MP4; Video Codec: H.264/AVC; Audio Codec: AAC; Video scale size: No Change; Aspect: leave unchecked; Bitrate: at least 1440, higher if there is a lot of motion, lower if the filesize is too large; Options: Hi Quality, 48 bit Audio; Audio settings: Sampling Freq 44100; Channels 2; Bitrate 64kbps; DVD Language Select: Default.
5. Upload the resulting file to Smugmug.

Here is a link to the result (http://photos.kimmerer.com/gallery/4960366_8VjLL/1/301084714_TPC47). Note that embedding the video in a web page does not allow you to view the video in high-quality full-screen mode.

Thanks to Ziggy53 and Docwalker for help.

Yes, the HiDef version is very high quality indeed.

Thanks for your persistence and diligence in sorting this out and posting the solution. :thumb:thumb

[SunGlo]

Yes, the HiDef version is very high quality indeed.

Thanks for your persistence and diligence in sorting this out and posting the solution. :thumb:thumb

Just and FYI...

Proshow Producer can directly output an H.264 file. I utilize that function for my video slideshow's.

1. Select "Create Output"
2. Select "Video File"
3. Type = Custom, Format = QuickTime, Compression = H.264

Here are the settings I use, you can change these to match your requirements.

Settings, Quality = 80
Resolution = 960x540
Framerate = 29.97
Check include audio
Aspect Ratio = Square Pixels
Don't desaturate
Encoding = High Quality
Check anti-flicker

Here's the link to my video gallery, they can take up to 8 minutes to download.
===> http://sunglo.smugmug.com/gallery/3841746

Have fun,

Phil

[populus]

Just and FYI...

Proshow Producer can directly output an H.264 file. I utilize that function for my video slideshow's.

1. Select "Create Output"
2. Select "Video File"
3. Type = Custom, Format = QuickTime, Compression = H.264

--snip--

Here's the link to my video gallery, they can take up to 8 minutes to download.
===> http://sunglo.smugmug.com/gallery/3841746

Have fun,

Phil
Phil - thanks for the information. Your slide shows are gorgeous. I encourage everyone who reads this post to go see Phil's videos.

I did a comparison of the method I outlined above (call it the Super method) and the method you use (call it the Quicktime method). Both gave excellent results. The color balance of the Quicktime movie was slightly better, and the transitions in the "Ken Burns Effect" slides were much better. The images were slightly less clear in the Quicktime method than in the Super method.

The biggest factor in deciding between them is file size. The output from the Super method is 55MB, while the same film is 948MB by the Quicktime method.

For a very short film, either method would work, but for a longer film, or one with a sound track, the output from the Quicktime H.264 method is too large to use in Smugmug.

It may be that with some further playing around, we could get the Quicktime H.264 to match the compression of the Super method.

[SunGlo]

Phil - thanks for the information. Your slide shows are gorgeous. I encourage everyone who reads this post to go see Phil's videos.

--snip--
It may be that with some further playing around, we could get the Quicktime H.264 to match the compression of the Super method.

Thanks, I and my ego appreciate your great comments.

As you found, generating a high quality slideshow is the easy part...meeting the 512 MB limit is the real challenge. I've tried all kinds of tricks to lower the "QuickTime" method file size with no luck. When you change the compression size in the slightest it is immediately reflected in the video quality. Longer videos are not on my radar scope since they would no longer be HD, but reducing the upload time would be a big plus.

I've downloaded Super and intend to do a side-by-side comparison. I'm hoping you assessment will hold true for my videos and I can switch to your method.

Again, thanks for the information and great comments.

Have fun,

Phil

[peestandingup]

When exporting to 960x540 in H.264, anything other than 2,000 to 3,000 Kbps is overkill for the web. Also, Quicktime .mov/H.264 has a setting at export thats called "Fast Start - Compressed Header", use that. Your friends with slower broadband internet connections will thank you.

A lot of the examples from above are really slow to load for me, even on a pretty fast connection. I dont know if thats the way the vids were compressed or if SM is being slow tonight.

[populus]

When exporting to 960x540 in H.264, anything other than 2,000 to 3,000 Kbps is overkill for the web. Also, Quicktime .mov/H.264 has a setting at export thats called "Fast Start - Compressed Header", use that. Your friends with slower broadband internet connections will thank you.

A lot of the examples from above are really slow to load for me, even on a pretty fast connection. I dont know if thats the way the vids were compressed or if SM is being slow tonight.

Thanks for the tips, Pee (if I may be so familiar). I don't see the compressed header option in ProShow.

I noticed very slow Smugmug (and other sites) last night. If you get a chance to try it again, I'd appreciate further coments on download speed. Of course, size matter, so I wonder what the download times are for the various size options the Smugmug video offer.

Cheers, Populus

[peestandingup]

Thanks for the tips, Pee (if I may be so familiar). I don't see the compressed header option in ProShow.

I noticed very slow Smugmug (and other sites) last night. If you get a chance to try it again, I'd appreciate further coments on download speed. Of course, size matter, so I wonder what the download times are for the various size options the Smugmug video offer.

Cheers, Populus
The "Compressed Header" option is specific .MOV Quicktime.app based exports only, so Im not sure ProShow has it. Probably not since its not really Quicktime/H.264 "based", just exports to the format.

Yes, I tried your vids again tonight & its still DOG slow. Like almost unusable, so I dont know whats going on with that lately. Since Smugmug doesnt save the original file, I dont know what your Kbps is set to. You can see by opening the file with Quicktime going to Window/Show Movie Inspector & looking under Data Rate.

BTW, Im a Lexington native. I've moved on since but miss it sometimes :lust

[steveL]

...

I noticed very slow Smugmug (and other sites) last night. If you get a chance to try it again, I'd appreciate further coments on download speed. Of course, size matter, so I wonder what the download times are for the various size options the Smugmug video offer.


Cheers, Populus
Hope you don't mind me butting in, but I have been following your video efforts and I thought I would give you some feedback, FWIW.

Viewing your first video, I don't really see a video; instead, it appears more as a slide show to me. A series of stills; some zooming in and others panning but it is not the video of a band playing that I was expecting to see. Is that your intention?


The sound has never been smooth and continuous either.


I have let the video download fully several times and replayed a number of times. I don't think the effect you want is being achieved. It is quite slow to download also. I will try it on some different computers to see if it is just me.


I was interested in your efforts because I am trying to post some some video clips and was having some trouble. I finally decided that 30 seconds is about the max length that makes sense for me right now. Any longer than that, I think, would just turn people off-- its just too slow. I thought that since you seem to be very knowledgeable, I would learn something from you and thats why I am interested in your videos. Although, your subject matter is just wonderful and if you have indeed, made a slide show, then it is great.

Don't bother looking at my video clips because they are not what you would be interested in-- technically speaking.

[raulpesch]

Does Smugmug video support VC1 conversion?

Yesterday, I captured video from my digital camcorder using Windows Movie Maker in Vista. Movie maker uses the VC1 codec but I noticed that Smugmug does not recognize WMV captures and therefore rejects them. Will VC1 captures be supported in the future?

thanks,
Raul

[jfriend]

I get a file typ of .m2ts ? is that accurate?

Is it one of these formats: http://wiki.smugmug.net/display/SmugMug/Video+Formats

It's straight out of my new Sony HDR-SR12 and the documentation says it should be AVCHD which I thought was something you supported.

[jfriend]

I get a file typ of .m2ts ? is that accurate?

Is it one of these formats: http://wiki.smugmug.net/display/SmugMug/Video+Formats

FYI, I converted it to MPEG2 and have just finished uploading that version to the same gallery. They are both INQUEUE now.

[jfriend]

FYI, I converted it to MPEG2 and have just finished uploading that version to the same gallery. They are both INQUEUE now.

The MPEG2 version is now viewable in the gallery. It is, not HD though which is a disappointment.

What is wrong with the AVCHD version? Do you not support Sony AVCHD files?

[Andy]

The MPEG2 version is now viewable in the gallery. It is, not HD though which is a disappointment.

What is wrong with the AVCHD version? Do you not support Sony AVCHD files?
We have two experts on the team, re: Video - neither of them is me :D I'll send this to Tristan & Doc, and you'll next hear from one of them, okay?

[jfriend]

We have two experts on the team, re: Video - neither of them is me :D I'll send this to Tristan & Doc, and you'll next hear from one of them, okay?

OK, thanks.

[phototristan]

Hi,

Your video has the AVC video codec, which is not one we support.

Also, the audio is AC3 surround sound. Our audio needs to be AAC stereo or mono (no surround sound), 128kpbs.

I would recommend you use an application such as http://www.virtualdub.org/ (or software that came with your Sony camcorder) to export your video to an h.264 .mov or .avi file with the above settings. You should then have no trouble uploading it to SmugMug!

[jfriend]

Hi,

Your video has the AVC video codec, which is not one we support.

Also, the audio is AC3 surround sound. Our audio needs to be AAC stereo or mono (no surround sound), 128kpbs.

I would recommend you use an application such as http://www.virtualdub.org/ (or software that came with your Sony camcorder) to export your video to an h.264 .mov or .avi file with the above settings. You should then have no trouble uploading it to SmugMug!

I'm new to the video world. The software that came with the camera can only save to MPEG2 or WMV. VirtualDub doesn't seem to handle the m2ts files either, unless there's some plug-in that I haven't found yet that gives it that capability. I installed it and, when I try to open my video, it just says that it doesn't recognize this file format. I see no mention of m2ts on the VirtualDub site.

Are there any free converters that will convert my m2ts file (with AVC video and AC3 sound) into something that Smugmug will accept? I've not had any luck finding such a beast with Google.

I was hoping to get this video up tonight, but if I have to buy a commercial product like Sony Vegas or Pinnacle, then I'll have to do a bunch more homework on which video program supports good AVCHD editing, has a decent UI and a decent set of features.

What a pain. I was hoping to buy a good consumer HD camera from a well known consumer brand, shoot a video and upload to Smugmug. Apparently, it's not that easy.

[phototristan]

You might try MPEG Streamclip:

http://www.squared5.com/

It supports the .m2t format.

[populus]

The "Compressed Header" option is specific .MOV Quicktime.app based exports only, so Im not sure ProShow has it. Probably not since its not really Quicktime/H.264 "based", just exports to the format.

Yes, I tried your vids again tonight & its still DOG slow. Like almost unusable, so I dont know whats going on with that lately. Since Smugmug doesnt save the original file, I dont know what your Kbps is set to. You can see by opening the file with Quicktime going to Window/Show Movie Inspector & looking under Data Rate.

BTW, Im a Lexington native. I've moved on since but miss it sometimes :lust

Thank for the further comments, Pee. I tested the video on three computers around Lexington today, two on cable and one on DSL. They were quite fast, not jerky and the music was smooth.

But clearly there is a problem if some viewers can see the video as smooth and clear and others find it too slow to be usable. Maybe I'll try some shorter vids or drop the sample rate.

Yeah, Lexington is a great town, especially to raise kids. Or horses.

[populus]

Hope you don't mind me butting in, but I have been following your video efforts and I thought I would give you some feedback, FWIW.

Viewing your first video, I don't really see a video; instead, it appears more as a slide show to me. A series of stills; some zooming in and others panning but it is not the video of a band playing that I was expecting to see. Is that your intention?


The sound has never been smooth and continuous either.


I have let the video download fully several times and replayed a number of times. I don't think the effect you want is being achieved. It is quite slow to download also. I will try it on some different computers to see if it is just me.


I was interested in your efforts because I am trying to post some some video clips and was having some trouble. I finally decided that 30 seconds is about the max length that makes sense for me right now. Any longer than that, I think, would just turn people off-- its just too slow. I thought that since you seem to be very knowledgeable, I would learn something from you and thats why I am interested in your videos. Although, your subject matter is just wonderful and if you have indeed, made a slide show, then it is great.

Don't bother looking at my video clips because they are not what you would be interested in-- technically speaking.




It is indeed a slide show. Lots of photographers use Pro Show to make beautiful slide shows with music. It is especially popular with wedding photogs, who provide a DVD slide show to customers. I use Proshow for technical photography slide shows. The school stuff I am doing is just for fun.

So, in common with lots of photographers, I am not trying to do video but to use video as an output method for still photos.

As I commented to Peestandingup, I have found the vids reasonably fast to view on several computers on different networks. It concerns me that some people are finding them too slow to be useful - is that connection speed, Smug's servers, or something else?

Thanks for your comments. I'm going to keep experimenting 'til I get it right.

[jfriend]

You might try MPEG Streamclip:

http://www.squared5.com/

It supports the .m2t format.

I tried installing it. When I try to open my m2ts file in Streamclip, it gives me this dialog:

http://jfriend.smugmug.com/photos/305648573_r45RH-L-0.jpg

I tried following those instructions (uninstalling QuickTime, installing QuickTime alternative) but after doing so, I still get this dialog and it won't work.

[cjyphoto]

Don't know if this has been mentioned yet but it took me a bit of time to figure out how to get back to the gallery. "Back" button duh. How 'bout a "back to gallery" button along with "replay" and "share"? :dunno

[dididaniellephoto]

Okay, here's a broad, and dumb (but BASIC question) about these new videos...

Can I replace my OLD slideshow on my homepage (www.dididaniellephoto.com (http://www.dididaniellephoto.com)) with a video (of my own; a slideshow of my photos that I make myself)?

If so, what would be the best way to do that (in order.. i.e. what do I do first, delete my old slideshow? How?)

I'm just boggled by the whole set up of smugmug sites and only do this 'major work' about 2 or 3 times a year, so i've forgotten how to go about it again...

Thanks a million!

: ) Didi

[willoneal]

Twice now I've tried to post a 65mb quicktime .mov file to my pro site and each time I've gotten the completed upload message but each time I get no indication of what's next. It's been 24 hours since the upload completed. How long does it take, or what am I doing wrong?

[jās 1]

Hi all... I'm new to this forum, and pretty new to SmugMug (Pro user). Like many of you, I'm super-stoked about these video capabilities. I've read through all the pages in this thread (which took some time!) and rather than trying to piece all the staggered info together into a coherent "game plan," I'm hoping we can lay it out here in one piece. With the evolved capabilities (larger sizes, Flash player, etc.) I thought that it might be useful to have an updated "recap" of sorts.

I have Final Cut Studio 6 and QuickTime Pro, so it seems I have near unlimited control over how I prepare my files for upload. :ivar I understand that I'm in the minority in this regard, but regardless, it would probably benefit many people to recap an "ideal" group of settings. So, with that said... I'll try to take a shot, but stand ready and willing to be corrected (or expounded upon). In determining ideal settings, I'm assuming that it's best to upload a file that's ready to go (rather than having SmugMug servers convert, re-compress, scale, etc.).

- Codec: QuickTime H.264
- File Extension: .mp4? (.mov?)
- Audio: AAC, Stereo (L R), 48.000 kHz
- Fast Start: On, Compressed header (to aid in streaming)
- 30 fps or less (to avoid down-sampling)
- Encoding: Multi-pass (longer conversion time, but better quality)


What am I missing? What do I have wrong?

Cheers, :thumb

-Jason

http://photos.jasonwarth.com/

[populus]

Hi all... I'm new to this forum, and pretty new to SmugMug (Pro user). Like many of you, I'm super-stoked about these video capabilities. I've read through all the pages in this thread (which took some time!) and rather than trying to piece all the staggered info together into a coherent "game plan," I'm hoping we can lay it out here in one piece. With the evolved capabilities (larger sizes, Flash player, etc.) I thought that it might be useful to have an updated "recap" of sorts.

I have Final Cut Studio 6 and QuickTime Pro, so it seems I have near unlimited control over how I prepare my files for upload. :ivar I understand that I'm in the minority in this regard, but regardless, it would probably benefit many people to recap an "ideal" group of settings. So, with that said... I'll try to take a shot, but stand ready and willing to be corrected (or expounded upon). In determining ideal settings, I'm assuming that it's best to upload a file that's ready to go (rather than having SmugMug servers convert, re-compress, scale, etc.).

- Codec: QuickTime H.264
- File Extension: .mp4? (.mov?)
- Audio: AAC, Stereo (L R), 48.000 kHz
- Fast Start: On, Compressed header (to aid in streaming)
- 30 fps or less (to avoid down-sampling)
- Encoding: Multi-pass (longer conversion time, but better quality)


What am I missing? What do I have wrong?

Cheers, :thumb

-Jason

http://photos.jasonwarth.com/

That looks right to me. Use mp4, not .mov. Not sure about the multi-pass, though.

[willoneal]

OK, now that makes 3 times. Last time I used the bullet proof uploading method, and the gallery showed it was processing for 2-3 hours. But now, there's nothing in the upload log, and nothing in the gallery, either - the file just disappeared. HELP!

Twice now I've tried to post a 65mb quicktime .mov file to my pro site and each time I've gotten the completed upload message but each time I get no indication of what's next. It's been 24 hours since the upload completed. How long does it take, or what am I doing wrong?

[phototristan]

OK, now that makes 3 times. Last time I used the bullet proof uploading method, and the gallery showed it was processing for 2-3 hours. But now, there's nothing in the upload log, and nothing in the gallery, either - the file just disappeared. HELP!

Email sent!

[peestandingup]

Hi all... I'm new to this forum, and pretty new to SmugMug (Pro user). Like many of you, I'm super-stoked about these video capabilities. I've read through all the pages in this thread (which took some time!) and rather than trying to piece all the staggered info together into a coherent "game plan," I'm hoping we can lay it out here in one piece. With the evolved capabilities (larger sizes, Flash player, etc.) I thought that it might be useful to have an updated "recap" of sorts.

I have Final Cut Studio 6 and QuickTime Pro, so it seems I have near unlimited control over how I prepare my files for upload. :ivar I understand that I'm in the minority in this regard, but regardless, it would probably benefit many people to recap an "ideal" group of settings. So, with that said... I'll try to take a shot, but stand ready and willing to be corrected (or expounded upon). In determining ideal settings, I'm assuming that it's best to upload a file that's ready to go (rather than having SmugMug servers convert, re-compress, scale, etc.).

- Codec: QuickTime H.264
- File Extension: .mp4? (.mov?)
- Audio: AAC, Stereo (L R), 48.000 kHz
- Fast Start: On, Compressed header (to aid in streaming)
- 30 fps or less (to avoid down-sampling)
- Encoding: Multi-pass (longer conversion time, but better quality)


What am I missing? What do I have wrong?

Cheers, :thumb

-Jason

http://photos.jasonwarth.com/
Data Rate?? And yes, do use the Quicktime wrapper (.MOV) with H.264 compression or else you wont be able to choose Fast Start-Compressed Header on export.

[jās 1]

The two videos I've uploaded thus far were .mov files, and they seem to work fine, EXCEPT for on the iPhone. Anyone else have a problem with this? Would it make sense to upload .mp4 files instead, and sacrifice the quickstart, or would that not make a difference on the iPhone? I guess I'm still a little unclear on the ultimate format that SmugMug outputs.

Thoughts?

[populus]

I have the same problem. Please see this thread (http://www.dgrin.com/showthread.php?t=95647). Could tech support look into this?

[jās 1]

In what I assume is a coincidence, my SmugMug videos have suddenly started working on my iPhone! Previously, I got error messages each time I tried to access them.

Now, if I can only figure out why the uploads suddenly stopped working, I'll be in business. I uploaded several videos with no issue, but recently all uploads have failed. Same exact video settings; all within the Pro parameters; multiple upload methods. ???

-J

[turtlebud]

Uploaded my first video - I exported it at 720p 30fps via fotomagico (H.264). It was a 9m 40s file and was 250MB in size. I have a Pro account.

I assumed that it would downsize to DVD quality since it's > 5 minutes.

My question is what size videos should be available from this upload? I only see Web & iPod/DVD. High-Def won't be there, but should Med-Def be there?

[sweetpea]

I just made my first video using Premiere Elements 4.0 for PCs. I'm in the process of uploading it to my site. The video help page recommended using VirtualDub to convert prior to uploading. I downloaded VirtualDub, but now I'm stuck. Has anyone used this before?

[ziggy53]

I just made my first video using Premiere Elements 4.0 for PCs. I'm in the process of uploading it to my site. The video help page recommended using VirtualDub to convert prior to uploading. I downloaded VirtualDub, but now I'm stuck. Has anyone used this before?

While you could use VirtualDub to do the job, I recommend "Super" instead. With VirtualDub you would have to locate all the codecs yourself and install them. Super probably comes with everything you need. You can just "drag 'n drop" your files onto the Super configuration window after making your settings and then "Encode (Active Files)".

If you are using an SD format you can use these settings:

[sweetpea]

While you could use VirtualDub to do the job, I recommend "Super" instead. With VirtualDub you would have to locate all the codecs yourself and install them. Super probably comes with everything you need. You can just "drag 'n drop" your files onto the Super configuration window after making your settings and then "Encode (Active Files)".

If you are using an SD format you can use these settings:


Thanks, Ziggy. I gave it a try. I got a message with start-up saying the program doesn't work well with Vista, but I tried it anyway. I was able to quickly convert AVI to MP4! So far so good. Thanks again for your help...especially for the visual aid.

[populus]

Thanks, Ziggy. I gave it a try. I got a message with start-up saying the program doesn't work well with Vista, but I tried it anyway. I was able to quickly convert AVI to MP4! So far so good. Thanks again for your help...especially for the visual aid.

Ziggy got me started with Super, too, and I have to say that it is, well, Super! Much easier to use than many products that require a major investment. You can disable the warnings that you get in Vista - just follow the instructions. It does give that message, but it works perfectly well in Vista. Start Super, hit Ctrl G and then disable warnings.

[SunGlo]

May-07-2008
The new flash format is awesome, but how do I eliminate the "share this video" link that appears with the replay link at the end of play? I sure don't want anyone linking or embeding my video to their website.

Phil

Video gallery: http://sunglo.smugmug.com/gallery/3841746

www.sunglophoto.com (http://www.sunglophoto.com/)
www.sunglo.smugmug.com (http://www.sunglo.smugmug.com)

May-07-2008
That's one of the nice things about moving from QT to Flash. We can customize it quite a bit more. We are collecting this kind of feedback and will hopefully be able to implement a lot of cool stuff soon. Hang tight!

Sheaf,

Are we any closer to providing a way to get rid of the "share this video" link?

Phil

[papajay]

This thread is getting close to 600 posts long, so I'm loathe to go back a read them all to find an answer:

Current situation...I uploaded several .MOV files from my digital camera to my computer and then "Send to SmugMug" from there. No problems encountered. Viewed them with and without logging in from my computer. The video loaded and launched automatically. No problems encountered.

Sent them via regular email by pasting the Get Links URL into the body of the email. No problems encountered.

Heard from my recipients that they couldn't play the videos on their computers (reasonably new PC's, one with an earhtlink DLS connection and one, unfortunately, with a Dial-Up connection).

I visited the Dial UP recipient and was able to successfully play the videos on his computer, but had to hit the Play button and WWWWWAAAAAIIIIIITTTTTT forever. But it finally loaded, then still had to hit the Play button again to get the video to play.

This morning I suggested to my Earthlink DSL recipient that she try again, but WWWAAAIIITTT a while to see what would happen. Here's what she sent me back:


"I can get the photos and the triangle. I push the triangle and all I get is a black box, nothing more. I waited and waited. I even read a magazine and still nothing came up."

I assume there are open "compatibility" issues with the video still plaguing us, and that it's just a matter of time before the videos will play seamlessly without recipient interaction beyond launching it from an email. Do you need more info from me, or am I just resending an alarm that is already being addressed?

[Andy]

This thread is getting close to 600 posts long, so I'm loathe to go back a read them all to find an answer:

Current situation...I uploaded several .MOV files from my digital camera to my computer and then "Send to SmugMug" from there. No problems encountered. Viewed them with and without logging in from my computer. The video loaded and launched automatically. No problems encountered.

Sent them via regular email by pasting the Get Links URL into the body of the email. No problems encountered.

Heard from my recipients that they couldn't play the videos on their computers (reasonably new PC's, one with an earhtlink DLS connection and one, unfortunately, with a Dial-Up connection).

I visited the Dial UP recipient and was able to successfully play the videos on his computer, but had to hit the Play button and WWWWWAAAAAIIIIIITTTTTT forever. But it finally loaded, then still had to hit the Play button again to get the video to play.

This morning I suggested to my Earthlink DSL recipient that she try again, but WWWAAAIIITTT a while to see what would happen. Here's what she sent me back:


"I can get the photos and the triangle. I push the triangle and all I get is a black box, nothing more. I waited and waited. I even read a magazine and still nothing came up."

I assume there are open "compatibility" issues with the video still plaguing us, and that it's just a matter of time before the videos will play seamlessly without recipient interaction beyond launching it from an email. Do you need more info from me, or am I just resending an alarm that is already being addressed?

The recipient, do they have flash? Can they view your slideshow links? Find out.

[Andy]

Sheaf,

Are we any closer to providing a way to get rid of the "share this video" link?

Phil

I'm not sure why it's a bad thing? Suppose your video was embedded in a fan's blog post - at the end, it's clickable back to your gallery. Is that bad? I'm really trying to understand.

<object width=425 height=237><param name="movie" value="http://cdn.smugmug.com/ria/ShizVidz-2008051501.swf" /><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="flashVars" value="s=aT0yOTE2NjMwMTgmaz1DQjVKTiZhPTM4NDE3NDZfZWJNSGYmdT1TdW5HbG8mZT0x" /><embed src="http://cdn.smugmug.com/ria/ShizVidz-2008051501.swf" flashVars="s=aT0yOTE2NjMwMTgmaz1DQjVKTiZhPTM4NDE3NDZfZWJNSGYmdT1TdW5HbG8mZT0x" width=425 height=237 type="application/x-shockwave-flash" allowFullScreen="true" allowScriptAccess="always"></embed></object>

[papajay]

Andy:

That's EXACTLY what I'd like to be able to do!

http://SunGlo.smugmug.com/gallery/3841746_ebMHf#291663018_CB5JN-A-LB

Essentially, it's a series of "still" photos, but with what I've heard referred to as the "Ken Burns" affect added which makes the images come alive. Add some music with the appropriate mood, and Voila!...a very satisfying short program.

Question: is the ability to do that (the photo + Ken Burns effect) something we're likely to see someday as a SmugMug feature?

If not...is there a fairly easy way to get there with third party software? Would MS Movie Maker, for example, be something I could use to produce the desired effect?....then simply upload to SmugMug when the production processing is done?

Thanks, Papajay

[SunGlo]

I'm not sure why it's a bad thing? Suppose your video was embedded in a fan's blog post - at the end, it's clickable back to your gallery. Is that bad? I'm really trying to understand.


<OBJECT height=237 width=425>
&ampampnbsp
&ampampnbsp
&ampampnbsp
<embed src="http://cdn.smugmug.com/ria/ShizVidz-2008051501.swf" flashVars="s=aT0yOTE2NjMwMTgmaz1DQjVKTiZhPTM4NDE3NDZfZWJNSGYmdT1TdW5HbG8mZT0x" width=425 height=237 type="application/x-shockwave-flash" allowFullScreen="true" allowScriptAccess="always"></embed></OBJECT>

Andy,

Let's use logic here, you provide the option for us to control if someone links to our galleries/images. You provide the option to protect our images from being copied. Why do I have to defend my request to have the same ability for my videos? What if it's a commercial site that's using my video? I'm confused as to why this is so hard to understand.

Your delay and resistance in providing this option leads me to believe you haven't found a way to accomplish this and ultimately can't provide it. In which case, the wording in the gallery options for "External Links" and "Protected" need to be modified to say "...with the exception of video files...".

You have provided a "standard" for protecting our image files (as much as possible) and now you've thrown it out the window for our video files.

Phil

-- EDIT -- Just for the record, please do not judge my slideshow by the quality of Andy's imbeded video. The high resolution version can be viewed at ===> http://www.sunglophoto.com/gallery/3841746

[SunGlo]

Andy:

That's EXACTLY what I'd like to be able to do!

http://SunGlo.smugmug.com/gallery/3841746_ebMHf#291663018_CB5JN-A-LB

Essentially, it's a series of "still" photos, but with what I've heard referred to as the "Ken Burns" affect added which makes the images come alive. Add some music with the appropriate mood, and Voila!...a very satisfying short program.

Question: is the ability to do that (the photo + Ken Burns effect) something we're likely to see someday as a SmugMug feature?

If not...is there a fairly easy way to get there with third party software? Would MS Movie Maker, for example, be something I could use to produce the desired effect?....then simply upload to SmugMug when the production processing is done?

Thanks, Papajay

Papajay,

I used Proshow Producer but they have lower priced versions of the same software. There are also other very good "slideshow" applications out there.

Phil

[papajay]

Papajay,

I used Proshow Producer but they have lower priced versions of the same software. There are also other very good "slideshow" applications out there.

Phil

Phil: Yours is a very nice, professional-looking final product...simple and elegant at the same time. Thanks for the tip. Papajay

[SunGlo]

Phil: Yours is a very nice, professional-looking final product...simple and elegant at the same time. Thanks for the tip. Papajay

Thanks Papajay,

Both "protect the critters" video slideshow's were produced for my local governments Endangered Species Program. They use them in their public presentations.

Phil

[papajay]

The recipient, do they have flash? Can they view your slideshow links? Find out.

Yes...recipient has Flash (had it before I asked, but had her download latest version ...9 ....again anyway).
Forgot to ask about the slideshow link.

She is able to view an earlier* video I did no problem.

*converted MOV to avi to MPEG 1

[papajay]

Yes...recipient has Flash (had it before I asked, but had her download latest version ...9 ....again anyway).
Forgot to ask about the slideshow link.

She is able to view an earlier* video I did no problem.

*converted MOV to avi to MPEG 1

Got the answer to the "slideshow" question....YES, recipient is able to run the slideshow find....just can't get the video to play.

Recapping: recipient has the latest version of Flash...can view the fullscreen slideshow...but cannot play recent video clips I uploaded directly to SmugMug. She has a relatively new PC with a high speed (DSL) internet connection.

The video clips were .mov files from a three month old "still" camera with a video setting...no "processing" or "conversions" of any kind by me---I just uploaded them directly from my MyPictures folder using the "Send to Smugmug" applet. I can play the video on my PC from my SmugMug account logged-in or not logged-in.

I'll PM the links to the help desk, if that's OK.

[docwalker]

Papajay,

The biggest problems we are seeing with people playing the videos is not having the latest version of Flash installed, hardware issues, and security software blocking them from playing. You say she has the latest flash so that is good.

Check to make sure that she is not running any browser addons, and possibly bypass the internet security to see if that might be blocking it. Also, have her try another browser like Firefox if she has not tried that. Sometimes the browser can be ruled out that way.

You can also have her contact us on the help desk. We can work with her one on one if needed.

--Doc

[papajay]

Papajay,

The biggest problems we are seeing with people playing the videos is not having the latest version of Flash installed, hardware issues, and security software blocking them from playing. You say she has the latest flash so that is good.

Check to make sure that she is not running any browser addons, and possibly bypass the internet security to see if that might be blocking it. Also, have her try another browser like Firefox if she has not tried that. Sometimes the browser can be ruled out that way.

You can also have her contact us on the help desk. We can work with her one on one if needed.

--Doc

Doc, thanks for the reply. I think it's best to have her contact the help desk. She is WAY LESS computer literate than me (and I'm not even close to being an expert), so talk of "browser add-ons", "by-passing internet security", "blocking", "downloading Firefox", etc. would just totally frustrate her, whereas she can handle telling her over the phone what "button" to push next.

[wslam]

I believe this is now fixed. Sorry about the bug!

Thank you so much. I will check it out.

One more question, is there a way to force FF3/OSX to use Flash instead of QT? Not a fan of QT...

[Andy]

Thank you so much. I will check it out.

One more question, is there a way to force FF3/OSX to use Flash instead of QT? Not a fan of QT...
Not on the Macs, sorry. Not until Apple figures out the peformance stuff with flash - the QT performs much better on OS X.

[wslam]

Not on the Macs, sorry. Not until Apple figures out the peformance stuff with flash - the QT performs much better on OS X.

Thanks Andy.

[dididaniellephoto]

Can somebody please help me?

I have the old slideshow on my homepage as you can see (www.dididaniellephoto.com (http://www.dididaniellephoto.com)). I need to know what steps (and in what order) I need to take to remove the slideshow and insert this new video.

Can I make my own video (wmv or mpeg) and upload it to my homepage? How do I do this? I'm sure there is a post with simple instructions but i've failed to find it. I'm worried about what to erase safely in my CSS and javascript areas... So I want to be careful with that.

Thanks very much.

: ) Didi

[martydallas]

Just trying to understand and load my first video?? for power users are we limmited to the 2.5 min's regardless of file size?

[Travelingman2]

Greeting from a new menber:D ,I hope this is the correct place to ask my question.I have notice that when running the slideshow mode that the videos don't play, is this normal for this site or do I need to upload or tweek some? Please anwer in plain english, the use of trade "talk" will only get me lost until I learn it.:scratch

[docwalker]

Slideshow and Filmstrip viewing styles are not good for videos. Those are designed to switch the image rapidly for photos. Videos never get a chance to load.

Use the SmugMug, Journal, or Traditional viewing styles. My preference is the SmugMug style.

[Travelingman2]

Slideshow and Filmstrip viewing styles are not good for videos. Those are designed to switch the image rapidly for photos. Videos never get a chance to load.

Use the SmugMug, Journal, or Traditional viewing styles. My preference is the SmugMug style.

Thanks for the reply. Will those suggested items allow the video to load up and play or will smugmug have to do some programing to allow that to happen in slideshow mode. I use Windows DVD Movie make and it allows the mixing of stills and videos in slideshow mode. I just mit be mixing apples and oranges here, I just don't know.:scratch Also where do I find these three suggested items, I don't seem to be able to to find them.

[docwalker]

Look at the bottom of this page for a description on how to find the different viewing styles: http://www.smugmug.com/help/viewing-online-photo-albums

I don't think that Slideshow will be modified to allow videos. That would be mixing apples and oranges. But, anything is possible.

What you are doing with the Movie maker sounds like making a movie that contains a slideshow. That would mean you will need to use one of the viewing styles that supports videos.

[Travelingman2]

Look at the bottom of this pate for a description on how to find the different viewing styles: http://www.smugmug.com/help/viewing-online-photo-albums

I don't think that Slideshow will be modified to allow videos. That would be mixing apples and oranges. But, anything is possible.

What you are doing with the Movie maker sounds like making a movie that contains a slideshow. That would mean you will need to use one of the viewing styles that supports videos.
Thanks for your help,my other picture post site is at picturetrail, too many ads and no video uploading. Being able to post videos for family and friends to see is a plus. Maybe if there is a big enought demand for video to work in slideshow mode, the powers of smugmug will make it happen.

[KETCH ROSSI]

Hi there,

is there a possibilitie to enlarge the window, at list double the size, of my uploaded video, here?
http://KETCHROSSI.smugmug.com/gallery/5193777_Zk2oZ#315038616_prKiQ


Love the feature of the FF on Dgrin, but as the files get compressed so much, it doesn't look good on a 30" cinema display, so I was wondering if there is a half size feature, or if at list the original window can be double the size.


Thanks for your help.


ciao

[docwalker]

Ketch, Wow... with that camera, you need to be uploading HD... That 640X320 that you uploaded is too small. If you upload a larger format the video will play larger.

http://wiki.smugmug.com/display/SmugMug/Video+Formats Use the play formats as a guide for what you want to upload.

If it was me I would be using 1280x720.

--Doc

[KETCH ROSSI]

The file I'm uploading is a 1k file but I'll try and upload it again, just didn't want to use so much bandwith, but I love Smugmug and Dgrin that I don't want to use any of my other sites any more.

Ciao

[docwalker]

Don't forget the file size limit. 512 MB for all account levels. 5 min HD 10 minutes of Standard. You might want to break the video at the chapter markers to keep it under the limit.

[KETCH ROSSI]

Doc the file has already been compressed from 4K to 1K at a total of 66.5MB of data at a 1024x512 size, just trying to see how to properly uploaded so that I get at list the MED-DEF size, 6:52 minutes.

To upload the clip I press add photos, is that the right way to do it?

ciao

[EddieOj]

I've look through a few thread's and it seems that there is NO current support for MTS files. Please first confirm that this is correct.

If correct can someone tell me when there will possibly be support for these file types?

With the 512Mb file size limit this would cause an issue as well due to the size of a file in AVCHD is normally very large and runs well into the GB sizing. So I would assume that this restriction would need to be removed or it's not worth enable mts file support.

Comment, thoughts, answers?

Cheers

[docwalker]

Eddie, That is correct. SmugMug does not support MTS files.

I was familiar with them but decided to do some searching via google and found some interesting information.

It seems that this is a proprietary Panosonic format for the AVCHD type cameras. There is a lot of information about having to convert these files to another format as it will not play in most video players.

You will need to find a video editor or converter to change the file to one that we can support.

AVCHD does produce very large files. Using a little compression during conversion will help reduce the file size.

[mlougee]

While viewing a video on Smug, the "scrubber handle" (right term?) allows going forward/backward in the entire movie, but the audio stops playing as soon as the handle is moved, and never (or at least for 5 mins) returns to working correctly.

Should the audio be lost like this?

[EddieOj]

It seems that this is a proprietary Panosonic format for the AVCHD type cameras. There is a lot of information about having to convert these files to another format as it will not play in most video players.

The MTS filetype was intruduced by Panasonic first but was also a Sony development. This file type is now widely used in several Sony, Canon, Panasonic and Sharp camera. It will soon be an extremely common file type.

Of cause convertion is an option, but I was hoping that this would not be required. Pioneer and Sony I believe are deveolping support for this format in their new DVD & BlueRay payers so that the SD cards can be played direct from the devices.

Is this something that can be easily introducted onto the site to save having to convert everything. It seems silly to have to convert everything just to upload to Smugmug, there is no other reason to convert the files, there are several viewers available, you can create DVD's direct for the applications and most devices have HDMI connections to hook up.

With SD card becoming so cheap, I'm sure we'll soon see many people just buying bulk 4Gb cards and not even bothering saving the Video's to the PC.

[docwalker]

We may in the future support it. Anything is possible. For now, conversion is the only option.

We support an extremely large number of file formats as it is. I cannot speak to how easy it is to add new format support.


"With SD card becoming so cheap, I'm sure we'll soon see many people just buying bulk 4Gb cards and not even bothering saving the Video's to the PC."

-- How are they going to edit the videos? Will this lead to the same thing that happened with VHS taps? Thousands of hours of unwatched family moments because they are too painful to sit through :-) I hated my dad when he got out the old video camera. His videos were not edited so no one ever watched them. I really need to go back and pull the meat out of those tapes before they are lost forever. Thanks for reminding me.

[WingsOfLovePhoto]

Hi All! New here. Just uploaded my first video, a hdef slideshow done on fotomagico and exported in .mov form. I can view this on smugmug from my mac but not on my pc. I have quicktime pro on both so that shouldn't be a problem. When I changed a few settings I was able to start the video but it just stops at 12 secs and doesn't go any further. Any advice for this newbie? Thanks in advance for any responses! :dunno

[docwalker]

Wings, The PC uses flash player to play the videos from SmugMug. Make sure you have the current Flash Player. Let us know if that helps. There may be something else that is blocking it.

[WingsOfLovePhoto]

Doc messed up and edited this post. Sorry Wings. See my response below.

[MitchieMoo]

i have some oddness with uploaded video, not sure if it belongs here or in the video forum. all of the videos in these two galleries seem to play fine on all of my macs, but no pc in my office can play them -- any clues as to why? they have the newest flash player, and the newest quicktime (how it's displayed to me, on the mac).

http://apirateslifeforus.smugmug.com/gallery/5222318_cLoFv#317135075_UTQL8

http://apirateslifeforus.smugmug.com/gallery/5064456_SxZAM#304752821_VDd6C

[MitchieMoo]

i have some oddness with uploaded video, not sure if it belongs here or in the video forum. all of the videos in these two galleries seem to play fine on all of my macs, but no pc in my office can play them -- any clues as to why? they have the newest flash player, and the newest quicktime (how it's displayed to me, on the mac).

http://apirateslifeforus.smugmug.com/gallery/5222318_cLoFv#317135075_UTQL8

http://apirateslifeforus.smugmug.com/gallery/5064456_SxZAM#304752821_VDd6C

nevermind, something is funky about how the original mpeg1 comes off of my little handheld cam, pre-converting to h264 prior made it all better :)

[docwalker]

Wings,

That sounds like a buffering problem. The web version is naturally smaller and will buffer faster. Contact me on the help desk. I have some tests that you can run to see where the problem might be at. Send the email attn: Doc so that I see it.

--Doc

[WingsOfLovePhoto]

Wings,

That sounds like a buffering problem. The web version is naturally smaller and will buffer faster. Contact me on the help desk. I have some tests that you can run to see where the problem might be at. Send the email attn: Doc so that I see it.

--Doc

Maybe you can check it out on my site?? www.wingsoflovephoto.com (http://www.wingsoflovephoto.com) choose gallery "check me out" maybe you might see something I am not?

Thanks for all your help!

[docwalker]

Actually I should have mentioned. I did. Your very well done baby video plays fine for me.

That is why I think it is a buffering problem. There is nothing that I can see that would stop the video.

Send me the email on the help desk. I will send you a couple links to some tests that can help determine if there is a problem.

http://www.smugmug.com/help/emailreal

[atom k]

Dennis and huey51: Can you try again? It looks like Don may have fixed whatever was causing the problem.

I have the same problem with QT videos - they play, but don't download fast enough, then stop. And start. And stop... BTW, I just watched an HD movie trailer on the Apple Quicktime site - a 720p sized trailer - and it was streaming fast enough to keep going.

Isn't that faster speed because of their server, being better able to stream or something?

Another thing, is the video on the first post in this thread Flash? And how can I get a video to play in the same box that you click, ala youtube, rather than reappear in a new box, ala SmugMug galleries? :)

Thanks.

[docwalker]

Isn't that faster speed because of their server, being better able to stream or something?

Another thing, is the video on the first post in this thread Flash? And how can I get a video to play in the same box that you click, ala youtube, rather than reappear in a new box, ala SmugMug galleries? :)
Thanks.

Apples server is probably very powerful. It may also be located in several places around the globe to offer more localized and thus faster response times. Keep in mind that every site you visit on the internet uses a different pipe to reach it. If just one node along the way is having trouble, it can slow things down. So while one site may be rocking fast, another may be slow as molasses. But, someone else visiting the same site using a different pipe may see no speed reduction at all. When you are having issues with speed, the first step is to run a traceroute to determine if there is any degradation of the pipe. Anything over 100ms between hops could be a problem.

When customers contact us about speed issues on the help desk, we check the file to see if it is playing for us. If it is, the next step is asking them to run traceroutes, or even line quality tests. Very often, we find that there is a problem with the connection.

I am not saying that SmugMug does not occasionally have issues. But, I am accessing from my home in Virginia. I frequently have issues with Comcast slowing me down. The first thing I do when having a problem is fire up a traceroute or do a packet test. 99% of the time, it is my connection acting up. The interesting part is that it is usually not local to me. So I can surf all over the place with no problems. It is just a few servers out in California that belong to Comcast that act up on a regular basis.


For the video, use the embed code found at the end of the video when you watch it. Use the share icon, copy that code and paste it where you want the video to appear embeded. http://www.smugmug.com/help/picture-sharing

[atom k]

Apples server is probably very powerful. It may also be located in several places around the globe to offer more localized and thus faster response times. Keep in mind that every site you visit on the internet uses a different pipe to reach it. If just one node along the way is having trouble, it can slow things down. So while one site may be rocking fast, another may be slow as molasses. But, someone else visiting the same site using a different pipe may see no speed reduction at all. When you are having issues with speed, the first step is to run a traceroute to determine if there is any degradation of the pipe. Anything over 100ms between hops could be a problem.

When customers contact us about speed issues on the help desk, we check the file to see if it is playing for us. If it is, the next step is asking them to run traceroutes, or even line quality tests. Very often, we find that there is a problem with the connection.

I am not saying that SmugMug does not occasionally have issues. But, I am accessing from my home in Virginia. I frequently have issues with Comcast slowing me down. The first thing I do when having a problem is fire up a traceroute or do a packet test. 99% of the time, it is my connection acting up. The interesting part is that it is usually not local to me. So I can surf all over the place with no problems. It is just a few servers out in California that belong to Comcast that act up on a regular basis.


For the video, use the embed code found at the end of the video when you watch it. Use the share icon, copy that code and paste it where you want the video to appear embeded. http://www.smugmug.com/help/picture-sharing

I would love to have more advice on making my video more efficient. http://akobrin.smugmug.com/gallery/5234984_xvg9B/1/318650046_keWk2/Small
This is one of two I uploaded, the other is a smaller version which is a little faster.

Another problem I just noticed in Safari: Yesterday, I gave up downloading the video about 20 seconds in. Now today when I go back to it, the same amount is cached. That's the good part. The bad part is, it doesn't continue downloading - it just stops after playing the previously cached part... hmm. I'm sure this is a Safari problem, not a SmugMug problem but I just thought I'd mention it.

Thanks

[docwalker]

Atom, post your video up in the Action forum for advice on improving it.

For the Safari issue, try clearing the cache. That will force the redownload of the video.

[atom k]

Atom, post your video up in the Action forum for advice on improving it.

For the Safari issue, try clearing the cache. That will force the redownload of the video.

Thanks.

Yeah, I already did try clearing the cache in Safari, but for some reason it didn't work. Weird.

[danmalks]

I'd like to be able to select a folder on my local computer and select all/some of the photos along with all/some of the videos in the folder to upload to smug mug.

Anyway to do this currently?

I've tried 'sendToSmugMug' client from Omar, but videos are not showing up in the list of items to be uploaded (I've posted on his forum, but yet to hear back).

Any options that you know of?
Thanks -dm

[docwalker]

For uploading videos, the simple uploader is the best. Old faithful also works.

[SamirD]

"Tried and failed 10 times :(" on this file and any one in the same format like it. This is straight from my Sony dsc-f828 in the smallest video mode:
http://vids.huntsvillecarscene.com/events/04111301.b/MOV05986.MPG

Any ideas/suggestions?

[docwalker]

Samir, That error message indicates that there is something wrong with the codec or format used by the video. I took a look and it looks to be an mpeg1 format. That is one of the formats that is not supported.

Can you try one of the larger formats if they are not mpeg1? Or run the video through a converter like MPEG Streamclip before uploading? www.squared5.com

Change it to something like h.264 with AAC audio.

[SamirD]

Samir, That error message indicates that there is something wrong with the codec or format used by the video. I took a look and it looks to be an mpeg1 format. That is one of the formats that is not supported.

Can you try one of the larger formats if they are not mpeg1? Or run the video through a converter like MPEG Streamclip before uploading? www.squared5.com

Change it to something like h.264 with AAC audio.I was afraid it was something like that. I'll see what I can do about converting them, but I'll probably just keep hosting them directly off my server since the file sizes are small. Thank you for the quick response!

[South Shore Snapshots]

In the past 16 hours, I have loaded my video twice - once as a .mov and then as an .avi - and both times, the uploader has said "upload complete" but now neither one of them is showing up. Can somebody please tell this video newbie what I did wrong?

The clip itself is 2.5 mins long, as per my Power User restriction, and 15 mb and 75 mb respectively.

http://southshoresnapshots.smugmug.com/gallery/5356477_k2PRd

Does it have anything to do with the fact I put it in an unlisted, private gallery?

Rob

[lichtlab]

Dear Smugmug crew,

I have tried uploading a video to smugmug (pro user account), and the video thumbnails are showing correctly. However, when I try to actually view the video, the browser seems to hang (Firefox as well as IE7, Flash player 9) at "transferring data from shizam-1.smugmug.net".

Could you please look into this. I was going to let the bridal couple know about the pictures yesterday, but can't now because of this. Am I doing something wrong?

The gallery is at http://www.lichtlab.be/Huwelijken/552107

It is the gallery titled Slideshow: het huwelijk van Babs en Gregory in zestig foto's. The password is bg08.

[docwalker]

licht, I just took a look at the video and it is showing as a .jpg

What format did you upload? It looks like a photo and not a video.

[lichtlab]

licht, I just took a look at the video and it is showing as a .jpg

What format did you upload? It looks like a photo and not a video.

I changed to a different solution in the meantime because I do not want the wedding couple to wait. I use vimeo as a service and just link there from smugmug. You can see what I am doing here: http://www.lichtlab.be/gallery/5354477_K4nCq

You have to click the text, not the picture.

However, I would like to get my videos to work in smugmug (without going through vimeo), so I upped the same video (it was an mp4 format video, I followed the suggestions in this post http://www.dgrin.com/showpost.php?p=835510&postcount=535 line by line) to another hidden gallery. You can go to http://lichtlab.smugmug.com/gallery/5367573_hG3ML#328633173_Nx2CU to see the video (or not see it). It is still processing now, but should appear in twenty minutes or so...

Could someone chime in?

[docwalker]

Once the video uploads, I will be happy to take a look. I knew something was wrong when I saw that photo and not a video :-)

We should be able to help.

There is a bug we are working on that causes problems when the videos play in Journal format. The SmugMug style you are using right now should work.

Hopefully we can get the bug squashed soon.

[lichtlab]

Once the video uploads, I will be happy to take a look. I knew something was wrong when I saw that photo and not a video :-)

We should be able to help.

There is a bug we are working on that causes problems when the videos play in Journal format. The SmugMug style you are using right now should work.

Hopefully we can get the bug squashed soon.

Yup, now it is just like before, the thumbnail is showing just fine, but no video for me. Hanging at "transferring data from shizam-1.smugmug.net" (shows in the Firefox status bar).

http://www.lichtlab.be/gallery/5367573_hG3ML#328633173_Nx2CU-A-LB

[docwalker]

I think that is the flash bug that does not like working with custom domains. We are working on that and hope to have it fixed soon.

try this link: http://www.smugmug.com/gallery/5367573_hG3ML#328633173_Nx2CU-A-LB

It should work from this link or on macs. Macs use quicktime and do not appear to be effected.

[lichtlab]

I think that is the flash bug that does not like working with custom domains. We are working on that and hope to have it fixed soon.

try this link: http://www.smugmug.com/gallery/5367573_hG3ML#328633173_Nx2CU-A-LB

It should work from this link or on macs. Macs use quicktime and do not appear to be effected.

Indeed - the link you provide works fine. Quite a shame really - i'll stick with the current vimeo solution until this gets fixed - would be much more elegant... I was wondering, could I also provide a direct download link to download the file to the computer in the html description of a page? (so I could offer the vimeo link to view online, and a link that starts the download of the movie immediately for those who prefer to download before they watch

[docwalker]

This might work for the down loads: http://lichtlab.smugmug.com/photos/328633173_Nx2CU-1280D.mp4

Notice that I used yournickname.smugmug.com address. I should have done that in the other link. You do not have to use the www.smugmug.com version.

I clicked on the save video button on the photobar, then when the sizes appeared I right clicked and copied the link to clipboard. When you paste it into firefox it asks if you want to save the file or open it. Safari downloads it first, IE asks if you want to open or save. So that link looks to be what you need.

[lichtlab]

This might work for the down loads: http://lichtlab.smugmug.com/photos/328633173_Nx2CU-1280D.mp4

Notice that I used yournickname.smugmug.com address. I should have done that in the other link. You do not have to use the www.smugmug.com (http://www.smugmug.com) version.

I clicked on the save video button on the photobar, then when the sizes appeared I right clicked and copied the link to clipboard. When you paste it into firefox it asks if you want to save the file or open it. Safari downloads it first, IE asks if you want to open or save. So that link looks to be what you need.

Thank you very much, you have been a big help!

[SamirD]

I think that is the flash bug that does not like working with custom domains. We are working on that and hope to have it fixed soon.Is this fixed yet?

[Tomkirk23]

Hi -

I have been trying to put a few videos into a Journal-formatted Gallery...

- It appears as though the "Play Movie" button (superimposed onto the Journal thumbnail) is not click-able. This is a bit confusing.

- It would be nice if clicking on a video thumbnail in Journal would go directly to the Lightbox display and show the video. However, it goes to SingleImage instead. Not sure why - seems like an unnecessary step.

Thanks,

Tom K.
www.kirkpatrick.smugmug.com

[Allen]

Hi -

I have been trying to put a few videos into a Journal-formatted Gallery...

- It appears as though the "Play Movie" button (superimposed onto the Journal thumbnail) is not click-able. This is a bit confusing.

- It would be nice if clicking on a video thumbnail in Journal would go directly to the Lightbox display and show the video. However, it goes to SingleImage instead. Not sure why - seems like an unnecessary step.

Thanks,

Tom K.
www.kirkpatrick.smugmug.com (http://www.kirkpatrick.smugmug.com)
There is some javascript for this but unfortunately only works if you are
logged in. Also it was for traditional style. See this post (http://www.dgrin.com/showpost.php?p=679560&postcount=3).

[Tomkirk23]

Is the "Play Movie" button problem (not clickable in Journal) a known issue?

[docwalker]

Yes, we are aware and hope to have it fixed soon. If you click round the outside of the button it works.

[magicpic]

Thanks!!

The fix is:

/* Fix for video play button being off-centered in certain themes */
#displayPhoto .photo {text-align : center}

trying to understand
how do I change the video button and can I make the video larger thanks janis

[DrDavid]

Three questions:

1) Can embedded video links Auto-start? If so, how?
2) If I want to use an embedded video instead of the slideshow... Is there any way to remove the Smugmug logo on the bottom right?
3) Can I auto-restart/repeat the video?

I tried to search for answers, but, I couldn't find.. :( Sorry if it's a repeat!

David

[docwalker]

Magicpic, Sorry that cannot be changed.

Larger videos come from larger uploads. Be sure to take a look at the display formats: http://wiki.smugmug.net/display/SmugMug/Video+Formats Depending on your account level, we create a new copy your video to the next largest display size and each of the smaller sizes.

For pros uploading HD, you want to upload at least 1280x720. We will create a 1280x720 and the 3 smaller display copies.

[docwalker]

DrDavid,

1. Something in the page load would need to call the play button. I am not sure if that is possible or not. A customizer might be able to write a hack for it.
2. Not at this time.
3. Same as 1.

[docwalker]

Folks, this thread has gotten way to large to scan quickly for answers. Some of the topics really should be in their own threads to keep the answers together. Now that we have our own support forum, please feel free to post new topics. I am not saying don't post here. I just find it easier to locate information in individual threads.

[ziggy53]

Folks, this thread has gotten way to large to scan quickly for answers. Some of the topics really should be in their own threads to keep the answers together. Now that we have our own support forum, please feel free to post new topics. I am not saying don't post here. I just find it easier to locate information in individual threads.

:agree I very much agree.

BTW, Doc, you're doing a great job. :thumb:thumb

Thanks,

[magicpic]

I think that is the flash bug that does not like working with custom domains. We are working on that and hope to have it fixed soon.

try this link: http://www.smugmug.com/gallery/5367573_hG3ML#328633173_Nx2CU-A-LB

It should work from this link or on macs. Macs use quicktime and do not appear to be effected.

in the above link what was the resolution and format was the slideshow put into thanks janis

[docwalker]

I am not sure what the format was as we do not keep the originals. But it is displaying in 1280x720 HD so that means that it was uploaded as at least 1280x720 originally.

[Handycamer]

So, after purchasing the handycam last week, i realized that i have stepped off into early adopter hell with regard to getting great looking videos posted online.

I saw clips like
http://blogs.smugmug.com/don/2008/04/25/i-demand-video-to-be-awesome/
and
http://smugparty.smugmug.com/gallery/3957332_8fu38#231175546_NRZnX
and thought, wow that'l be cool.

After reading too many forums and testing output settings, i simply cannot get my video to look anywhere remotely close to those above. The videos do look that good in the camera and on the TV, but something is happening when i try to edit them. I thought it had to do with the interlace problem, so that's where i've been focusing.

I'm using a macbook pro, intel based. I have no problems with any of the software that i've tried (imovie08, JES Deinterlacer, MPEG Streamclip).

I've tried these suggested settings:
http://www.dgrin.com/showpost.php?p=705907&postcount=149
I assume they are old and there are better ones now.

I've tried running the clips through JES Deinterlacer I iMovie08. I've tried just about every output setting through each of these. (AIC, H.264, none, PNG). I've played with frame rates, key frames, compression settings, etc.

Can someone here make a suggestion on what software and export settings i should use to output the video that might make it look as good as it does on the camera? I'm basically guessing among hundreds of combinations of variables.

Thanks!

[peestandingup]

Folks, this thread has gotten way to large to scan quickly for answers. Some of the topics really should be in their own threads to keep the answers together. Now that we have our own support forum, please feel free to post new topics. I am not saying don't post here. I just find it easier to locate information in individual threads.
Honestly, wouldn't it be easier to just close the thread before it grows anymore? I mean, what's the point of a single video help thread when there is now an entire forum dedicated to it??

Just my $0.02

[docwalker]

Sorry, I left it open in case there was any outstanding issues that needed to be addressed. I will close it now. If there any outstanding threads, please post a new thread in the forum.

:thumb