Help with Name Servers

[Rikki]

Sorry newbie here. I had just gone through the process of transferring my domain (www.rdy-liacco.com (http://www.rdy-liacco.com)) to GoDaddy. However, the name servers are still pointing to the old host. When I called GoDaddy, they told me that I can manually change the name server to whomever is hosting my site. Where can I find SmugMug's name servers?

Thanks.

My current page is rdy-liacco.smugmug.com

Rikki

ETA: I am currently redirecting my site here.

[denisegoldberg]

Sorry newbie here. I had just gone through the process of transferring my domain (www.rdy-liacco.com (http://www.rdy-liacco.com)) to GoDaddy. However, the name servers are still pointing to the old host. When I called GoDaddy, they told me that I can manually change the name server to whomever is hosting my site. Where can I find SmugMug's name servers?

Thanks.

My current page is rdy-liacco.smugmug.com

Rikki

ETA: I am currently redirecting my site here.
Instructions for setting up a CNAME to point to smugmug can be found on this page: http://www.smugmug.com/help/professional-accounts.

--- Denise

[Rikki]

I know I checked already but it doesn't show the same screen as this one. I tried using my rdy-liacco.smugmug.com as a Name Server and it gives me an error.

:scratch

[SloYerRoll]

Hey Rikki,

I did the same thing. They need to update the documenation on settingup/changing CNAME on SumgMug.

Follow this path to sucess:wink
Controll panel>settings
then click on the "domain" link (second link from the bottom)

Do me a favor and please make this request to the SmugMug team. THis will be your way of paying it forward on this tip:D

All the best,
-Jon

[Rikki]

Hey Rikki,

I did the same thing. They need to update the documenation on settingup/changing CNAME on SumgMug.

Follow this path to sucess:wink
Controll panel>settings
then click on the "domain" link (second link from the bottom)

Do me a favor and please make this request to the SmugMug team. THis will be your way of paying it forward on this tip:D

All the best,
-Jon

Hey Jon-

Still doesn't work :dunno

I'll contact the SM team. Well at least I forwarded the domain from my old hosting site. Bummer I can't get it to work.

[SloYerRoll]

Hey Jon-

Still doesn't work :dunno

I'll contact the SM team. Well at least I forwarded the domain from my old hosting site. Bummer I can't get it to work.Sorry, I thought you were asking something diferent. Good luck! I'm having CNAME problems too and the SM team is helping me out.

SPeaking of that. Checking my email.....

[Rikki]

Help. Still lost here :cry

[richW]

You don't need to worry about name servers and SmugMug. All you need to do is the cname and the A-Record if needed. If you are not going to have another website using your domain name, use the "default" goDaddy name servers. I've attached a screen grab of the goDaddy control panel to show your where to select the default name servers.

I ran a DNS check on www.rdy-liacco.com (http://www.rdy-liacco.com) you have the cname pointing to rdy-liacco.com It needs to point to www.smugmug.com (http://www.smugmug.com)

Adjust your goDaddy settings for your cname and that should take care of your problems. http://www.smugmug.com/help/godaddy.mg

21314

[Rikki]

Rich! You got it to work! Sweet! Thanks everyone!:thumb