Upload issue Vista & IE7

[teamracephotos]

Upload not displaying Windows Vista and IE 7. I get to the page to choose the up loader, but after choosing one I get nothing but the Smugmug header and footer.
I have to clear my temp internet files to get the upload choice menu to display again.
Any suggestions would be greatly appreciated.

[Andy]

Hi, from what page are you trying to upload - please give a link, thanks!
This screen grab is showing us that you are not logged in - so it may be a cookie issue :)

[teamracephotos]

Hi, from what page are you trying to upload - please give a link, thanks!
This screen grab is showing us that you are not logged in - so it may be a cookie issue :)


from here I get
http://teamracephotos.smugmug.com/gallery/3372881


this screen
http://upload.smugmug.com/photos/add.mg?AlbumID=3372881

Have deleted all my temps including cookies. Even looked into to my Addons for any active X that may not have loaded correctly.
I dont even get prompted to install the active X.
I have to delete my IE temps to get the upload choice's to reapear after selecting one.

Winodws Vista is making me want to get a MAC.

[Andy]

Winodws Vista is making me want to get a MAC.

:lol3

OK so you are SURE you are logged in, yes?

I tried your link in IE7 and got the uploader.

Do you have firefox at your disposal to try as a control?

[teamracephotos]

:lol3

OK so you are SURE you are logged in, yes?

I tried your link in IE7 and got the uploader.

Do you have firefox at your disposal to try as a control?

Yes I am log in. Infact if I click on log in it tells me I'm logged in, then loops me back to the "screen shot" page.

No FF on my home machine… but at work I have FF on Win XP pro and IE 7 at work.
Upload will work from here on both FF and IE. I got prompted for the active X control in IE.

I built both my home PC and my Work PC. For some reason (should listen to the hype) I reloaded my home machine with Vista Ultimate ($300.00) a couple of months ago. I have been able to upload until last night. This was the first time trying the new upload.
FYI I can’t get the java to download for Fire Fox on my vista machine either.

I am sure this is my issue but was hoping some elise my have come across it.

Thank you again for your time and expertise. Mark

[Andy]

Yes I am log in. Infact if I click on log in it tells me I'm logged in, then loops me back to the "screen shot" page.

No FF on my home machine… but at work I have FF on Win XP pro and IE 7 at work.
Upload will work from here on both FF and IE. I got prompted for the active X control in IE.

I built both my home PC and my Work PC. For some reason (should listen to the hype) I reloaded my home machine with Vista Ultimate ($300.00) a couple of months ago. I have been able to upload until last night. This was the first time trying the new upload.
FYI I can’t get the java to download for Fire Fox on my vista machine either.

I am sure this is my issue but was hoping some elise my have come across it.

Thank you again for your time and expertise. Mark
Sounds like a case where ActiveX isn't installing. Can you check your security preferences for IE and that they are at "Default"?

[teamracephotos]

Sounds like a case where ActiveX isn't installing. Can you check your security preferences for IE and that they are at "Default"?

I reset them to defualt, and even added the site as a trusted site.

[teamracephotos]

I reset them to defualt, and even added the site as a trusted site.


Java....:clap I needed to install Java for windows vista. Now it works. Thanks for your help. MM