Trouble Uploading

[Karenl39]

Hi,

I uploaded a family's pictures tonite and some of them aren't showing up. The number is there, but there is no picture.

Here is the link to my gallery: http://karenlynch.smugmug.com/gallery/3168185

The password is: Nebraska

Thank you,

[Karenl39]

Hello??? I really need for these pictures to be on my site.

[Allen]

Hello??? I really need for these pictures to be on my site.
Have you checked the upload status in your control panel? Might provide a
hint of what's happening.

Also might temporary change your gallery to Smugmug style and see if thumbs show.

[Karenl39]

Have you checked the upload status in your control panel? Might provide a
hint of what's happening.

Also might temporary change your gallery to Smugmug style and see if thumbs show.

I tried the upload log last night and it shows nothing. It never has worked for me. Also, I did try another style and it says "processing image". So, how long will it be processing those pictures??? It has already been 12 hours.

[Andy]

Hello??? I really need for these pictures to be on my site.
Always fastest if you email our help desk http://www.smugmug.com/help/emailreal :)

I fixed the gallery for you :D

[Karenl39]

Always fastest if you email our help desk http://www.smugmug.com/help/emailreal :)

I fixed the gallery for you :D

Thanks! What was wrong with it?

[Karenl39]

Thanks! What was wrong with it?

Oh no!!!!!! Now they are all upside down!

[Andy]

Oh no!!!!!! Now they are all upside down!
Should be okay now? Let me know.

[Karenl39]

Should be okay now? Let me know.

The first page still looks goofy, but the rest are good. I'm going to have to go check my files and see if that is really how I did them. If it is, I will need to redo them.

[Andy]

The first page still looks goofy, but the rest are good. I'm going to have to go check my files and see if that is really how I did them. If it is, I will need to redo them.
Or you can use photo tools>rotate photos to set them the way you wish :thumb

[Karenl39]

The first page still looks goofy, but the rest are good. I'm going to have to go check my files and see if that is really how I did them. If it is, I will need to redo them.

If you look at my signature, it should be in the bottom left or right corner and it is not on the first page.

[Karenl39]

If you look at my signature, it should be in the bottom left or right corner and it is not on the first page.

I found an error on the 2nd page too.

[Andy]

I found an error on the 2nd page too.
Standby I will do them again for you.

[Andy]

All oriented the way you wish, now. (I hope!)

But oh no! Why are you putting a watermark on the photo originals? These will appear in your prints (and will cause cropping and other issues).

Use the watermark facility within SmugMug: http://www.smugmug.com/help/custom-watermark-protection

[Karenl39]

All oriented the way you wish, now. (I hope!)

But oh no! Why are you putting a watermark on the photo originals? These will appear in your prints (and will cause cropping and other issues).

Use the watermark facility within SmugMug: http://www.smugmug.com/help/custom-watermark-protecti (http://www.smugmug.com/help/custom-watermark-protection)
on (http://www.smugmug.com/help/custom-watermark-protection)

It is not a watermark, but my signature. I use your watermark thing for the seniors.

[Andy]

It is not a watermark, but my signature. I use your watermark thing for the seniors.
Right - your signature will cause printing problems. If they crop to an 8x10 or some other size - then the lab will send the print back - usually what happens is the signature gets chopped in half...

I don't recommend using them at all.