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brandofamily
Jul-16-2007, 05:46 PM
order #337628 and #338816 show no image in the sales details screen...
Any ideas??? other do...
These are in the "unpaid" catagory...
Andy
Jul-17-2007, 07:07 AM
order #337628 and #338816 show no image in the sales details screen...
Any ideas??? other do...
These are in the "unpaid" catagory...
Shift-refresh, I see them. They are also on the details screen.
brandofamily
Jul-17-2007, 08:06 AM
Shift-refresh, I see them. They are also on the details screen.

here's what I see... (refreshed, cleared cach and cookies)

3rd and 5th orders... not thumb???
http://brandolinoimaging.smugmug.com/photos/173991020-M.jpg
ivar
Jul-17-2007, 11:53 AM
here's what I see... (refreshed, cleared cach and cookies)

3rd and 5th orders... not thumb???Have you deleted those photos already by any chance?
brandofamily
Jul-17-2007, 12:13 PM
Have you deleted those photos already by any chance?
Ah... yes I replaced the entire gallery w/ post processed ones... that did not mess up the orders did it?
ivar
Jul-17-2007, 12:17 PM
Ah... yes I replaced the entire gallery w/ post processed ones... that did not mess up the orders did it?Deleting photos has no influence on the order. The photos of the moment of order (or when you hip the ship it button if you have set a proof delay) are the photos that are used. Whatever happens afterwards has no influence whatsoever.

However the sales details page links to the images in the gallery, which are not there anymore, hence the missing image.
brandofamily
Jul-17-2007, 12:21 PM
Deleting photos has no influence on the order. The photos of the moment of order (or when you hip the ship it button if you have set a proof delay) are the photos that are used. Whatever happens afterwards has no influence whatsoever.

However the sales details page links to the images in the gallery, which are not there anymore, hence the missing image.

I understand... but if I hit the order number I get thumbs of the pics ordered... those were deleted too... I'm confused?
ivar
Jul-17-2007, 12:28 PM
I understand... but if I hit the order number I get thumbs of the pics ordered... those were deleted too... I'm confused?Those are saved separately because they are used for ordering the photos. If you would link any other photo that was not ordered, it will not work :thumb