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View Full Version : Browsing site and buying pics not working properly

flyingdutchie
Jun-18-2007, 07:41 AM
When i browse my site (www.streetsofboston.com (http://www.streetsofboston.com)) or buy a picture from my site (by this photo --> add to cart), I get strange behavior, on both FireFox and IE.

1. Mostly on FireFox, when i browse (navigation or going to the cart), sometimes i get a pop-up with this message:
Request for data failed (javascript error): Component returned failure code: 0x80040111
(NS_ERROR_NOT_AVAILABLE) [nsIXMLHttpRequest.status]
When i dismiss this pop-up dialog, the page i requested still appears, though. Could it be an outstanding AJAX request that is being pre-empted because i navigate away from the page?

2. When i hit the 'Buy Photo' --> 'Add to Cart' button, it is reported that the shopping cart is empty. Then i go back, hit the 'Buy Photo' --> 'Add to Cart' button again, the cart is actually filled with the item twice (sometimes i have to to 'Buy Photo' --> 'Add to Cart' again because the cart is still empty... but then when it does succeed, the item is in the cart 3 times). This happens on both FireFox and IE.

-- Anton.
Andy
Jun-18-2007, 08:15 AM
Hi Anton, I'll ask someone to have a look at your site.
flyingdutchie
Jun-18-2007, 09:00 AM
Hi Anton, I'll ask someone to have a look at your site.

Thank you, Andy.
Tell them it is rather hard to reproduce, though. It just happens sometimes. :scratch Best is to try to reproduce it on FireFox.
jhelms
May-12-2008, 10:14 AM
Thank you, Andy.
Tell them it is rather hard to reproduce, though. It just happens sometimes. :scratch Best is to try to reproduce it on FireFox.

I've had some clients have issues with this also - and it's random but seems to be popping up about 30% of the time.

Not sure if I have my site www setup correctly, my smugmug is http://jhelms.smugmug.com and my godaddy domain forwarded to smugmug is www.johntookmypicture.com (http://www.johntookmypicture.com)
SteveM
May-12-2008, 11:37 AM
I've had some clients have issues with this also - and it's random but seems to be popping up about 30% of the time.

Not sure if I have my site www setup correctly, my smugmug is http://jhelms.smugmug.com and my godaddy domain forwarded to smugmug is www.johntookmypicture.com (http://www.johntookmypicture.com)
Hi,

Forwarding = bad. CNAMEing = good. Check out http://www.smugmug.com/help/professional-accounts for how to set up GoDaddy. If you have any trouble, give us a shout at the help desk (http://www.smugmug.com/help/emailreal) and we'll get you fixed up.
jhelms
May-12-2008, 11:45 AM
Hi,

Forwarding = bad. CNAMEing = good. Check out http://www.smugmug.com/help/professional-accounts for how to set up GoDaddy. If you have any trouble, give us a shout at the help desk (http://www.smugmug.com/help/emailreal) and we'll get you fixed up.

Cool, I think that's how I have it setup now, but every time I log in, my browser window shows the "jhelms.smugmug.com/etc" address.

But it looks like everyone else is able to get to the galleries under "johntookmypicture.com/etc."