I need an order canceled.

[PictureThis!]

I just received an email from a customer that she got a confirmation email for an order that she didn't order. Can I have it canceled a.s.a.p.? It's order #307949 for $4.75. Will her card be charged? Thanks!

[Andy]

I just received an email from a customer that she got a confirmation email for an order that she didn't order. Can I have it canceled a.s.a.p.? It's order #307949 for $4.75. Will her card be charged? Thanks!
Our system is fully automated, and once orders are placed, they cannot be canceled or stopped. Your customer indeed did place this order - but no worries, I've voided the charge, she won't be charged at all. We'll do our best to stop it from printing at the lab.

[PictureThis!]

thank you! I'll let her know.

[tuggnet]

Our system is fully automated, and once orders are placed, they cannot be canceled or stopped. Your customer indeed did place this order - but no worries, I've voided the charge, she won't be charged at all. We'll do our best to stop it from printing at the lab.
This level of customer service is why I do business here.:thumb