Cannot upload photos

[Lesley Bray]

Hello
Can somebody please help me ?
I joined SmugMug for a trial and happily uploaded photos into my Galleries - no problem
I paid up.
Since then I cannot upload any photos
Every time I click on UPLOAD PHOTOS I get thrown clean out of my browser
I cannot find this problem in the help list provided
I have sent an email to help desk - no reply as yet
Regards

[Andy]

Hello
Can somebody please help me ?
I joined SmugMug for a trial and happily uploaded photos into my Galleries - no problem
I paid up.
Since then I cannot upload any photos
Every time I click on UPLOAD PHOTOS I get thrown clean out of my browser
I cannot find this problem in the help list provided
I have sent an email to help desk - no reply as yet
RegardsSure we'll help. Your SmugMug site is?

If you are using IE7, the fix is simple, go to www.sun.com and update your java runtime client - free and simple.

Let us know!

[junalcordo]

Sure we'll help. Your SmugMug site is?

If you are using IE7, the fix is simple, go to www.sun.com (http://www.sun.com) and update your java runtime client - free and simple.

Let us know! same problem here, updated already still cant upload. when i click on add photos getting a blank window.
jun

[Andy]

same problem here, updated already still cant upload. when i click on add photos getting a blank window.
jun
Hi Jun,

Your site please?

And, what browser and version? Thanks!

[Lesley Bray]

I updated Java for the second time and finally able to stay in the Upload Photo page

[junalcordo]

Hi Jun,

Your site please?

And, what browser and version? Thanks!
junalcordo.smugmug.com

andy, i found the problem : IE7 PRO add-on was the problem i uninstalled
it everything is fine right now

jun

[Andy]

junalcordo.smugmug.com

andy, i found the problem : IE7 PRO add-on was the problem i uninstalled
it everything is fine right now

jun
:clap