PDA

View Full Version : Can't open Smugmug

bgphotoo
Mar-18-2007, 12:04 PM
I have not been able to look at the smugmug site for two days. Are there any problems? Other sites I have no problem with, but this one seem a bit slow. Smugmug will not open at all.
Mike Lane
Mar-18-2007, 12:07 PM
I have not been able to look at the smugmug site for two days. Are there any problems? Other sites I have no problem with, but this one seem a bit slow. Smugmug will not open at all.Everything's well and good on my SM site. Care to give us your site's address?

:wave welcome to dgrin by the way.
apiercy
Mar-18-2007, 12:13 PM
I have not been able to look at the smugmug site for two days. Are there any problems? Other sites I have no problem with, but this one seem a bit slow. Smugmug will not open at all.

No problems here. If your site is the same as your DGRIN name, bgphoto.smugmug.com - I can view it just fine. :D

-Anthony
bgphotoo
Mar-18-2007, 12:17 PM
My site is http://bgphoto.smugmug.com/ but I can't even get www.smugmug.com (http://www.smugmug.com) to open
apiercy
Mar-18-2007, 12:21 PM
My site is http://bgphoto.smugmug.com/ but I can't even get www.smugmug.com (http://www.smugmug.com) to open

hmm..:scratch Have you tried clearing your cache? When in doubt... try restarting! :D

-Anthony
Andy
Mar-18-2007, 12:27 PM
My site is http://bgphoto.smugmug.com/ but I can't even get www.smugmug.com (http://www.smugmug.com) to open
Have you installed new software lately- antivirus, antiphishing, anti-advt? Are you behind a firewall of any kind? What's changed in the past couple days?
bgphotoo
Mar-18-2007, 12:50 PM
Have you installed new software lately- antivirus, antiphishing, anti-advt? Are you behind a firewall of any kind? What's changed in the past couple days?

No, no new software but I went ahead and turned off the firewall and virus software still no luck. As I said before this site is also extreemly slow. I don't know if that is something to do with the same problem but I have no problem on any other sites.
Andy
Mar-18-2007, 01:01 PM
Could you do a traceroute please, from you to us? Paste the results here.

Thanks!
bgphotoo
Mar-18-2007, 01:15 PM
Could you do a traceroute please, from you to us? Paste the results here.

Thanks!

Andy, Thanks for all your help I reset my modem and that looks like it fixed it. I don't know why It was causing problems for just that 1 site but its working now. Again thanks, Brent