Trouble Selecting Photos to order...

[natephoto]

I'm trying to order a photo.. When I put it in my cart, I can only select wallets and a few other types of prints to purchase... I've set the pro-pricing, and have had no problems in the past.

Anyone else currently having this problem?

gallery is here: http://supersnapshots.smugmug.com/gallery/2586604

[natephoto]

this problem happens both when I am logged in, or out

[Andy]

I'm trying to order a photo.. When I put it in my cart, I can only select wallets and a few other types of prints to purchase... I've set the pro-pricing, and have had no problems in the past.

Anyone else currently having this problem?

gallery is here: http://supersnapshots.smugmug.com/gallery/2586604


Hi Nate,


The reason that those photos are not being offered in various print sizes is because the resolution on the photos are too low. You can see our resolution requirements here:
http://www.smugmug.com/help/print-quality#minprintres
If the photos don't have large enough resolution, the print sizes are removed from the shopping cart to guarantee the best quality.

Please let us know if you need anything else.

[natephoto]

Thanks Andy!