Immediate Help Please!!!

[erikadorie]

I had a buyer reply saying they got this message, what does it mean and how do I fix it? Thanks

---SSL Alert
The browser and the web-site cannot communicate securely because there are no common encryption algorithms.
Please try the following:
- Check the SSL protocol settings on the browser for SSLv3/TLSv1 protocol support.
- The secure web-site may be using high-strength encryption algorithms(128 bit).
Check the SSL settings on your browser, if it supports high-strength encryption algorithms.
- Upgrade your browser to latest version.

[Andy]

Hi, for immediate help, always mail our help desk, which is 365days a year, nearly round - the - clock :)

It would help to know the gallery the buyer was buying from (the actual link please?)... thanks!

[ivar]

I have already replied to your email at the helpdesk. Let us know if you have any additional information for us :thumb

[erikadorie]

I have already replied to your email at the helpdesk. Let us know if you have any additional information for us :thumb

thanks so much!