Logging In

[HEP]

:scratch Wanted to pick someones brain about the log in problem. I have gone to my site and tried to log in, but keep getting "Page Cannot Be Displayed" . This has never happened to me before and was wondering what the problem might be.Any clues?
Thanks
Harry

[Andy]

:scratch Wanted to pick someones brain about the log in problem. I have gone to my site and tried to log in but keep getting it keeps telling mre "Page Cannot Be Displayed" This has never happened to me before and was wondering what the problem might be.Any clues?
Thanks
HarryCan you see other SmugMug sites? http://www.smugmug.com ?
My site?

[HEP]

Can you see other SmugMug sites? http://www.smugmug.com ?
My site?

Yes Andy, I can navigate through smugmug but I can't seem to log into my web page.....

Thank
Harry....

[Andy]

Yes Andy, I can navigate through smugmug but I can't seem to log into my web page.....

Thank
Harry....
Hep, mailing the help desk also means I have 2x the work :D I saw your message there. Let's keep it here on Dgrin, ok? :D

Same troubles with our IE6 and FF2 browser?

1) shut your browser.
2) go to www.smugmug.com and click "login"
3) login with your owner password (NOT a guest password).
4) click the SmugMug logo on the upper left
5) you should see "your photos" up in the top center of the page.
6) now click "your photos"

More help: http://www.smugmug.com/help/acctlogin

Let us know :D

[HEP]

Hep, mailing the help desk also means I have 2x the work :D I saw your message there. Let's keep it here on Dgrin, ok? :D

Same troubles with our IE6 and FF2 browser?

1) shut your browser.
2) go to www.smugmug.com (http://www.smugmug.com) and click "login"
3) login with your owner password (NOT a guest password).
4) click the SmugMug logo on the upper left
5) you should see "your photos" up in the top center of the page.
6) now click "your photos"

More help: http://www.smugmug.com/help/acctlogin

Let us know :D

Sorry Andy but nothing worked. Dumped cookies, deleted files and cleared History. Changed security setting to medium and still did not work. I can log into the forum but that's as far as it goes. Still get page cannot be displayed. Any other Ideas???????????
Harry

[Andy]

Sorry Andy but nothing worked. Dumped cookies, deleted files and cleared History. Changed security setting to medium and still did not work. I can log into the forum but that's as far as it goes. Still get page cannot be displayed. Any other Ideas???????????
Harrywhich browser are you using? Can you see http://www.smugmug.com ?

[HEP]

which browser are you using? Can you see http://www.smugmug.com ?

6.0. XP home edition sp2 cipher strength 128 bit and yes I can see www.smugmug.com (http://www.smugmug.com)

[Andy]

6.0. XP home edition sp2 cipher strength 128 bit and yes I can see www.smugmug.com (http://www.smugmug.com)
Clear everything again. .. go to

http://hep.smugmug.com and try?

[HEP]

6.0. XP home edition sp2 cipher strength 128 bit and yes I can see www.smugmug.com (http://www.smugmug.com)

Andy, I just tried logging into another web site that requires me to log in and I am getting the same message "unable to view page". The problem is on this end and not with smugmug. With that being said I was wondering what I needed to do to correct the problem here.

Thanks
Harry

[HEP]

Clear everything again. .. go to

http://hep.smugmug.com and try?

ok

[HEP]

ok
It still did not work but through the process of elimination I went to another web site that requires a log in process and I get the same message "cannot view page". The problem is here on my pc and not smugmug. There is something with my setting that is not right.
Harry

[HEP]

Problem resolved...Andy just wanted to let you know that it was under my msconfig. I had shut down some programs to increase ram and in the process shut down a program that was needed to access security issues. Restored all programs through msconfig and it is now running again. Just thought you'd like to know.
Thanks
Harry

[Andy]

Problem resolved...Andy just wanted to let you know that it was under my msconfig. I had shut down some programs to increase ram and in the process shut down a program that was needed to access security issues. Restored all programs through msconfig and it is now running again. Just thought you'd like to know.
Thanks
Harryw00p :D
I was about to call out the big guns!