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evoryware
Jan-14-2007, 12:58 PM
I had emailed this to smugmug support on December 12th and January 4th and I'm assuming it got lost in the holiday cheer. A lot of these images are stuck in "Processing"

Damon Khan <evoryware@yahoo.com> wrote:

Hello and thanks for responding so quick.

The single picture that has a watermark all over it,
http://evosphotos.smugmug.com/gallery/1812765/4/105311448 (http://evosphotos.smugmug.com/gallery/1812765/4/105311448)

I want it to have the same watermark as this:
http://evosphotos.smugmug.com/gallery/1812765/4/101285776 (http://evosphotos.smugmug.com/gallery/1812765/4/101285776)

but it won't remove the old watermark.

In addition
> a majority of the pictures from this gallery
> http://evosphotos.smugmug.com/gallery/1808251/6
>
> and this picture:
> http://evosphotos.smugmug.com/gallery/1812765/4/105311448
>
> have been trying to watermark for over a day now. Just trying to get
> it fixed.

Thanks again,


Damon

evoryware
Jan-31-2007, 07:37 PM
Since the beta testing appears to be done...

bump :thumb

Andy
Jan-31-2007, 07:43 PM
I had emailed this to smugmug support on December 12th and January 4th and I'm assuming it got lost in the holiday cheer. A lot of these images are stuck in "Processing"

Damon Khan <evoryware@yahoo.com> wrote:

Hello and thanks for responding so quick.

The single picture that has a watermark all over it,
http://evosphotos.smugmug.com/gallery/1812765/4/105311448 (http://evosphotos.smugmug.com/gallery/1812765/4/105311448)

I want it to have the same watermark as this:
http://evosphotos.smugmug.com/gallery/1812765/4/101285776 (http://evosphotos.smugmug.com/gallery/1812765/4/101285776)

but it won't remove the old watermark.

In addition
> a majority of the pictures from this gallery
> http://evosphotos.smugmug.com/gallery/1808251/6
>
> and this picture:
> http://evosphotos.smugmug.com/gallery/1812765/4/105311448
>
> have been trying to watermark for over a day now. Just trying to get
> it fixed.

Thanks again,


Damon
Standby, I'll try to fix it for you. By the way, our records show that Support Hero Ivar wrote you at 310am CA time on December 13th... Did you not receive that email?

Andy
Jan-31-2007, 08:01 PM
Damon, I'm really sorry - I can't unwatermark that shot. Best I could do is upload a new original for you, which you can now watermark, the way you want. And then you can delete the old one.

You can see it at the end of the gallery, the one I uploaded for you.

Will this be ok?

evoryware
Feb-01-2007, 08:42 PM
I didn't see it but yahoo even throws some of my wifes emails in my Spam email folder so I wouldn't be surpised if it got lost in the sauce.
I just figured holiday times I'd be patient. Thanks for the help. That's fine what you did!