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View Full Version : Smugmug says it shipped, but USPS doesnt.


yoyoboy
Dec-10-2006, 07:33 AM
Someone placed an order and my order page says that it shipped, but when I click on the link to track it, it gives me a 404 error. I went to the usps website and entered the code there, and it told me: "Label/Receipt Number: 9101 1321 3879 8005 4957 61
There is no record of this item."
Could someone look into this?
My smugmug name is brendanl

Thanks,
Brendan Larrabee

ivar
Dec-10-2006, 07:42 AM
Someone placed an order and my order page says that it shipped, but when I click on the link to track it, it gives me a 404 error. I went to the usps website and entered the code there, and it told me: "Label/Receipt Number: 9101 1321 3879 8005 4957 61
There is no record of this item."
Could someone look into this?
My smugmug name is brendanl

Thanks,
Brendan LarrabeeHi Brendan :wave,

Can you please give me the order number, so I can look it up for you?
USPS doesn't always update their shipping info as frequent we've found. Sorry about this.

yoyoboy
Dec-10-2006, 08:12 AM
The order number is 217214 (http://brendanl.smugmug.com/homepage/prosales.mg?UserID=102914&OrderID=217214).
Thanks
Hi Brendan :wave,

Can you please give me the order number, so I can look it up for you?
USPS doesn't always update their shipping info as frequent we've found. Sorry about this.

Andy
Dec-10-2006, 08:27 AM
The order number is 217214 (http://brendanl.smugmug.com/homepage/prosales.mg?UserID=102914&OrderID=217214).
Thanks
This order shipped priority mail on Dec 4th. You should have received it by now.

Please email our support heroes at the Help Desk (http://www.smugmug.com/help/emailreal) and ask them to reprint and expedite this please.

yoyoboy
Dec-12-2006, 01:05 PM
Thanks for all the help, you guys ROCK!:lust

Andy
Dec-12-2006, 01:07 PM
Thanks for all the help, you guys ROCK!:lust
w00t :D Thanks for posting again, you made our day :D