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DJKennedy
Oct-31-2006, 05:58 PM
I just created a new gallery at my site (clouds), but I can not get the Large photos - I get a PHoto not found. All other sizes are there...??

DJKennedy
Oct-31-2006, 06:01 PM
Hmm...They are there NOW....??? Odd.

I just created a new gallery at my site (clouds), but I can not get the Large photos - I get a PHoto not found. All other sizes are there...??

dogwood
Oct-31-2006, 06:02 PM
http://www.pbase.com/dogwood_digital/image/69515584.jpg

That's what I see in this gallery:
http://www.petespringer.com/gallery/2060723/3/106012682

Any clue what's up?

binghott
Oct-31-2006, 06:06 PM
i'm experiencing the same problem

dogwood
Oct-31-2006, 06:07 PM
Check this one out!

http://www.pbase.com/dogwood_digital/image/69515777.jpg

kagruso
Oct-31-2006, 06:07 PM
I'm having the same issue as well

Zanotti
Oct-31-2006, 06:07 PM
Same.

Sometimes it shows as a thumb, then give me photo not found when trying to view.

Odd.

DJKennedy
Oct-31-2006, 06:11 PM
Now my other large images are MIA....Whats happening???

Hmm...They are there NOW....??? Odd.

I just created a new gallery at my site (clouds), but I can not get the Large photos - I get a PHoto not found. All other sizes are there...??

Andy
Oct-31-2006, 06:11 PM
I'm checking, thanks for reporting.

Andy

DJKennedy
Oct-31-2006, 06:18 PM
I'm checking, thanks for reporting.

Andy

yeah, in one gallery, thumbnails MIA, and on another gallery - no large photos.

Andy
Oct-31-2006, 06:26 PM
FWIW, I had some too, in a client gallery I was working on tonight-- they fixed themselves in about 20 mins. Keep checking and let us know later if you don't have normalcy!

DJKennedy
Oct-31-2006, 06:27 PM
yeah, in one gallery, thumbnails MIA, and on another gallery - no large photos.

For ME personally, it seems to be a firefox issue maybe? These problems don't seem to happen when I try viewing the problem areas with IE6. I use FF 2.0

This has being going on now for about 30 mins.

DJKennedy
Oct-31-2006, 06:38 PM
For ME personally, it seems to be a firefox issue maybe? These problems don't seem to happen when I try viewing the problem areas with IE6. I use FF 2.0

This has being going on now for about 30 mins.
My thumbnail issue has rectified - but the 'L' photos in (clouds) are still MIA.


EDIT: Nope, still thumbnail issues. They are there when logged in, but when I am logged out (using FF). Large photos in (Clouds) are still gone too. (shrug)

JenGrace
Oct-31-2006, 06:45 PM
I was having similar issues...thumbs and L's giving me "photo not found." Most of it appears to be back in place with only a few pics still having problems. I'll see tomorrow morning if every thing is back to normal.

DJKennedy
Oct-31-2006, 06:50 PM
I was having similar issues...thumbs and L's giving me "photo not found." Most of it appears to be back in place with only a few pics still having problems. I'll see tomorrow morning if every thing is back to normal.

Not that I'm happy here, but I AM happy that I'm not the only one :evil

DJKennedy
Oct-31-2006, 07:29 PM
Not that I'm happy here, but I AM happy that I'm not the only one :evil

Hour and a half...nothen. No change(s)

DJKennedy
Nov-01-2006, 03:14 AM
Hour and a half...nothen. No change(s)

Nine hours later, and still thumbnail issues, and my large photos are gone again

Andy
Nov-01-2006, 04:47 AM
Nine hours later, and still thumbnail issues, and my large photos are gone again
Hi DJ,

I'm sorry I don't have an update for you but please know that it's being worked on.

Thank you for your patience.

JenGrace
Nov-01-2006, 04:49 AM
I was too, but I cleared my cache and cookies (again) and it seemed to work. All the pics that were not showing as L's are back. Just hope this doesn't happen too often anymore. ;)

DJKennedy
Nov-01-2006, 06:49 AM
I was too, but I cleared my cache and cookies (again) and it seemed to work. All the pics that were not showing as L's are back. Just hope this doesn't happen too often anymore. ;)
THis issue is only happening to me when I use Firefox (2.0) when NOT logged in. The large photo issue resolved, but then came back this morning (odd).

I tried to clear cache to see if that helped - it didn't.

When I view the problem pages with IE(6), no issues at all (really odd).

Just curious as to what could have caused this at all? The thumbnails that are not working - click on that and the photos still appear. The Large photos not found but all other sizes ok? (really really odd!)

Is it odder still that this happened on Halloween? :eek1

dogwood
Nov-01-2006, 07:02 AM
Mine appears to be working again. I think I had to log-out and close my browser and then restart it again before I could see it working... and that was using an older version of FF.

Andy
Nov-01-2006, 07:11 AM
Mine appears to be working again. I think I had to log-out and close my browser and then restart it again before I could see it working... and that was using an older version of FF.
Hey! You made a post without mentioning that C browser :lol3

:clap

dogwood
Nov-01-2006, 11:02 AM
Hey! You made a post without mentioning that C browser :lol3

:clap

Yeah, well, that C browser won't work at home-- I'm on a PC there. I really do try to test stuff on a variety of browsers before I post problems, I swear! :wink

JenGrace
Nov-01-2006, 03:48 PM
.... (odd).

...(really odd).

....(really really odd!)

Is it odder still that this happened on Halloween? :eek1

At least it didn't happen on Friday the 13th! :giggle

Andy
Nov-01-2006, 03:53 PM
At least it didn't happen on Friday the 13th! :giggle
Problem still being worked on by our engineers.

pat.kane
Nov-01-2006, 06:04 PM
I had the same issue after a Thu night upload. All of the thumbnails and larger images rectified themselves by Fri evening with the exception of one.

I went into the one bad problem and performed a very minor crop on it and that brought it back.

I didn't matter whether I was in FF or IE6 as I had the same problem with both browsers.

Andy
Nov-02-2006, 03:12 AM
We believe this problem has been fixed (meaning it shouldn't happen again). Those of you with any lingering problems, please email help@smugmug.com and let us know, thanks! We really appreciate everyone's patience with us on this one.