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JamesJWeg
Aug-30-2006, 12:58 PM
I can't find a thread about it, prolly just blind, but I got to say :clap to SM for the e-mail notification of sales.

James.

ivar
Aug-30-2006, 01:14 PM
I can't find a thread about it, prolly just blind, but I got to say :clap to SM for the e-mail notification of sales.

James.they do that? ..... I mean: YES, THEY DO THAT.... since when? :clap

richW
Aug-30-2006, 01:18 PM
See all the new features here: http://blogs.smugmug.com/release-notes/2006/07/28/new-features-july-28-2006/

Andy
Aug-30-2006, 01:20 PM
I can't find a thread about it, prolly just blind, but I got to say :clap to SM for the e-mail notification of sales.

James.
:wave Hi James!

JimM
Aug-30-2006, 04:08 PM
The emails are an absolute riot too!!!

They say:
Who loves ya baby? _______________ just ordered your photos!

JamesJWeg
Aug-31-2006, 06:31 AM
:wave Hi James!

:wave Yeah, I'm still alive..... for now.

James.

Andy
Aug-31-2006, 06:43 AM
:wave Yeah, I'm still alive..... for now.

James.
Schools back in session soon, yeah?

jh4wvu
Aug-31-2006, 09:54 AM
I can't find a thread about it, prolly just blind, but I got to say :clap to SM for the e-mail notification of sales.

James.


For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

Thanks,
Chris

JamesJWeg
Aug-31-2006, 10:34 AM
Schools back in session soon, yeah?

started 8/3 us techies don't see the light of day for a few weeks before and after the start date.

james

JamesJWeg
Aug-31-2006, 10:36 AM
For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

Thanks,
Chris

I wait couple weeks and drop them a non-form e-mail asking if they got the prints ok and are happy with them.

James.

Dramatapix®
Aug-31-2006, 10:46 AM
On a related note... how does one collect the fees from sold pictures on your account?

Andy
Aug-31-2006, 10:47 AM
On a related note... how does one collect the fees from sold pictures on your account?
Here you go!
http://www.smugmug.com/help/reporting

Dramatapix®
Aug-31-2006, 11:19 AM
Thanks Andy

Barefoot and Natural
Aug-31-2006, 11:47 AM
For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

Thanks,
Chris


I simply say....

Hi __________
Thank you very much for your recent order. I hope that you are 100% in love with your portraits. Once you have received your order please feel free to contact me if you have any questions at ______________.

Also, if you could please take a moment to sign my Guest Book at ______________ and let others know of your experience and satisfaction.

Once again, thank you for choosing ________________ and enjoy your newest memories.

abd then I add my sig with all contact info