View Full Version : smugmug and typing WWW.
crow
Aug-21-2006, 09:51 AM
Im trying to figure out why I have to type in
the WWW in the www.mywebsite.com, i cant just type
mysite.com.
I there any way to fix this? And sorry if this dont make sense
Andy
Aug-21-2006, 09:54 AM
Im trying to figure out why I have to type in
the WWW in the www.mywebsite.com, i cant just type
mysite.com.
I there any way to fix this? And sorry if this dont make sense
Sure it makes sense. What's your website, let me help you.
If you use GoDaddy, I had to change the A name record so that the IP address is: 63.81.134.23
Took about 12 hours to resolve correctly.
I'm sure the change is the same across other hosting\parking companies.
Ken CCP
Aug-21-2006, 04:31 PM
If you use GoDaddy, I had to change the A name record so that the IP address is: 63.81.134.23
Took about 12 hours to resolve correctly.
I'm sure the change is the same across other hosting\parking companies.
I think if you change the TTL setting for the to 15 minutes (900), wait 12 hours then change it the new changes should propigate faster as the DNS caches should only hold the old info for as long as the TTL is set in seconds.
Then the next day change it back.. to the orginal value.
juliank
Aug-21-2006, 06:35 PM
If you use GoDaddy, I had to change the A name record so that the IP address is: 63.81.134.23
Took about 12 hours to resolve correctly.
I'm sure the change is the same across other hosting\parking companies.
Do you also have hosting service with GoDaddy. I subscribed to their hosting service also, although I am not using it yet. I think if I enter the above IP for Smugmug then I wouldn't be able to use their hosting services?? Is there a way around this issue?
I use GoDaddy to manage my domain name. I do not have them hosting my site.
This is my setting in Total DNS control and MX records:
juliank
Aug-21-2006, 06:59 PM
I use GoDaddy to manage my domain name. I do not have them hosting my site.
This is my setting in Total DNS control and MX records:
I don't think this will work for me. I don't want to experiment right now since I have people looking at some galleries this week.
Andy - hopefully, you will read this and maybe you can help. I think I saw a thread where you helped somebody else with a similar issue.
Andy
Aug-21-2006, 07:43 PM
I don't think this will work for me. I don't want to experiment right now since I have people looking at some galleries this week.
Andy - hopefully, you will read this and maybe you can help. I think I saw a thread where you helped somebody else with a similar issue.
A record can be set to our IP on godaddy.
CNAME record to www.smugmug.com
juliank
Aug-21-2006, 08:08 PM
A record can be set to our IP on godaddy.
CNAME record to www.smugmug.com (http://www.smugmug.com)
Thank you Andy. I am thinking if I do this, there is no point for me to really continue my hosting subscription. I guess ... in the past I thought I will have a simple front end and then point to my smugmug pages. There are so many things that we can do at smugmug ....
:agree
However, if you really want to have your own front, you could do something like fellow dgrinner, T4Tots, did. Go to http://tinafolsomphotography.com/
Have your gallery page point to your smugmug account. Maybe create a sub-domain... photos.yourwebsite.com and configure DNS.
BeltzClan
Aug-22-2006, 09:09 AM
Sure it makes sense. What's your website, let me help you.
I have this same problem and just thought that this was just how it was. Did not know it could be fixed. I used Joker to purchase my name (BCphoto.biz) but customers can only get there by putting the WWW first. They can't just put bcphoto.biz
I did not see the answer in this thread for how to fix. So can you advise me too?
crow
Aug-23-2006, 04:38 PM
Sure it makes sense. What's your website, let me help you.
well hiya andy
i remember you from dpreview, you used to be a regular on stf. Looks like you moved on to bigger things. I was wondering where you went!!! Your website underwent some real nice changes. Are planning on doing any of those yosemite shootouts again?
My site is www.mexiwolf.com
Thanks for any help
digitalpins
Aug-23-2006, 06:03 PM
Sure it makes sense. What's your website, let me help you.
I too have the same problem if it type in lamontphotography.com I get nothing unless I type in www.lamontphotography.com then I get my site
hmmmm cant figure it out
I too have the same problem if it type in lamontphotography.com I get nothing unless I type in www.lamontphotography.com (http://www.lamontphotography.com) then I get my site
hmmmm cant figure it out
Looks like you are using GoDaddy. If so, go back and read posts 3 and 6 in this thread.
digitalpins
Aug-23-2006, 07:41 PM
ok so I changed that host number, whats with changing that what does it really do? Also in the cnames area do you have any other items in their or just the first item which is www.smugmug.com
ok so I changed that host number, whats with changing that what does it really do? Also in the cnames area do you have any other items in their or just the first item which is www.smugmug.com (http://www.smugmug.com)
Looks like it is working. :thumb
Taken from http://www.smugmug.com/help/professional-accounts:
I don't want my visitors to have to type www.. (http://www..).
If you just want your web address to be http://yourdomain.com instead of something like http://www.yourdomain.com, you can use the @ symbol instead of inserting the subdomain when setting it up. (A subdomain is the part the proceeds yourdomain.com — www is a common subdomain.) Registrars use the @ symbol to indicate the lack of a domain (rather than just leaving it blank).
Some registrars don't allow CNAMEs with @ symbols. They force you to use an A record instead. The basic principle is the same, but instead of pointing to www.smugmug.com (http://www.smugmug.com) it points to our IP address.
Gotcha: Our IP address might change in the future, causing an A record to break. For this reason we suggest trying a CNAME record first.
Our current IP address is 63.81.134.23
James S
Aug-25-2006, 12:37 AM
Sorry for the stupidity.
Where does the @ symbol go?
At godaddy or in smugmug somewhere?
Sorry for the stupidity.
Where does the @ symbol go?
At godaddy or in smugmug somewhere?
It's in GoDaddy. Total DNS control and MX records:
See post 6 in this thread. You have to click add new A record.
http://www.smugmug.com/help/godaddy.mg
Elysium
Aug-25-2006, 11:51 PM
I used www.eurodns.com (http://www.eurodns.com) to register my domain (www.ultimatefris.be (http://www.ultimatefris.be)) and I tried doing the @ thing, but now when I type just "ultimatefris.be" it brings me to the smugmug homepage and not my page. My dns looks like this:
http://img172.imageshack.us/img172/5638/dnsja0.jpg (http://img172.imageshack.us/img172/5638/dnsja0.jpg)
Elysium
Aug-28-2006, 11:43 AM
anyone?
anyone?
Hmmm. I'm not sure. I assume your settings are correct within your control panel because I can hit your site. www.ultimatefris.be (http://www.ultimatefris.be/).
Maybe email help@smugmug.com They may be able to help you.
Andy
Aug-29-2006, 05:21 PM
I used www.eurodns.com (http://www.eurodns.com) to register my domain (www.ultimatefris.be (http://www.ultimatefris.be)) and I tried doing the @ thing, but now when I type just "ultimatefris.be" it brings me to the smugmug homepage and not my page. My dns looks like this:
http://img172.imageshack.us/img172/5638/dnsja0.jpg (http://img172.imageshack.us/img172/5638/dnsja0.jpg)
Some domain hosts do it right, others don't. You're set up properly in your SmugMug control panel, not much else we can do I'm afraid. If you wish us to work with your domain host, let us know.
PS: Your frisbee shots are amazing :jawdrop
pat.kane
Aug-29-2006, 09:11 PM
PS: Your frisbee shots are amazing
and your domain, ultimatefris.be, is very catchy. I think I've seen it elsewhere, e.g., at the FredMiranda forum.
Elysium
Aug-29-2006, 09:32 PM
and your domain, ultimatefris.be, is very catchy.
I thought so, but apparently it goes over most people's heads. I don't have business cards so the conversation goes like this almost every single time:
"Hey are you going to put those online somewhere?"
"Yeah, I have a website, it's www.ultimatefris.be"
"wait, what? Fris, like with a Z?"
"no, with an s"
"what's with the .be?"
"it makes it frisbee... it's ultimatefris.be"
"ohhh"
:dunno
RKeaton
Sep-01-2006, 09:30 AM
Hate to pile on here, but I've had this issue as well for over a year. I read the SmugMug tutorial and still can't figure out how to correct it. It's a shame that I've allowed myself to just get used to saying to people "my website is easy, it's just robkeaton.com, like my name....OH, but you have to type WWW DOT robkeaton.com, or else it doesn't work...I don't know why...I'm stupid.
juliank
Sep-01-2006, 09:37 AM
In my case I called GoDaddy so I don't mess things up, and when they touched it they messed it up also. Maybe the tech didn't know what he was doing. I told him - just set it back the way it was. One day ....
Hate to pile on here, but I've had this issue as well for over a year. I read the SmugMug tutorial and still can't figure out how to correct it. It's a shame that I've allowed myself to just get used to saying to people "my website is easy, it's just robkeaton.com, like my name....OH, but you have to type WWW DOT robkeaton.com, or else it doesn't work...I don't know why...I'm stupid.
Andy
Sep-01-2006, 09:43 AM
Hate to pile on here, but I've had this issue as well for over a year. I read the SmugMug tutorial and still can't figure out how to correct it. It's a shame that I've allowed myself to just get used to saying to people "my website is easy, it's just robkeaton.com, like my name....OH, but you have to type WWW DOT robkeaton.com, or else it doesn't work...I don't know why...I'm stupid.
Rob, if you give us some details on who your name is hosted with, we can help.
RKeaton
Sep-01-2006, 10:37 AM
Rob, if you give us some details on who your name is hosted with, we can help.
I go through Yahoo, Andy.
Thanks much
Andy
Sep-01-2006, 10:57 AM
I go through Yahoo, Andy.
Thanks much
OK. Well, if you wish, we can usually get it set up with an A record for you, you simply email us at help@smugmug.com with your login info and I can take care of it.
RKeaton
Sep-01-2006, 12:07 PM
OK. Well, if you wish, we can usually get it set up with an A record for you, you simply email us at help@smugmug.com with your login info and I can take care of it.
Thank you, Andy. Emailing you now...
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