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View Full Version : Is Smugmug down???

Lou Gonzalez
Jun-13-2006, 09:55 AM
I can't get to my site or my buddies SM site?

And I was right in the middle of customizing a gallery...oy!
athos
Jun-13-2006, 09:56 AM
from nj.

been tryin to get to my hotlinks to post pics in a forum and smugmug is a no show :(
dogwood
Jun-13-2006, 09:57 AM
I can't access my site, Andy's site, or the main smugmug web page. Tried two different computers and browsers too... any idea how long this will last?
athos
Jun-13-2006, 09:57 AM
from nj.

been tryin to get to my hotlinks to post pics in a forum and smugmug is a no show :(

works now. was down about 5 minutes.
snapapple
Jun-13-2006, 09:57 AM
I can't get to my site or my buddies SM site?

And I was right in the middle of customizing a gallery...oy!

I can't get to mine either. Or to another one I wanted to visit. They must be having a problem. :cry
Kyle Jones
Jun-13-2006, 09:58 AM
I've tried two different ISPs, no luck connecting through either.
richW
Jun-13-2006, 10:00 AM
It's down for me in So. California. Darn, that means I have to get back to doing my work around the house.
dogwood
Jun-13-2006, 10:01 AM
... it'll rain right after you water. Least where I live (Oregon).

Smugmug appears to work now that we've all posted!
digitalpins
Jun-13-2006, 10:05 AM
its down not working here in NYC... back working for now
Andy
Jun-13-2006, 10:08 AM
All should be fine? Please let us know of any problems, thanks.
wellman
Jun-13-2006, 10:13 AM
All should be fine? Please let us know of any problems, thanks.

OK for me.
Wireless
Jun-13-2006, 10:44 AM
Many apologies folks. An intern feels bad right now.

Long story short, Craig our intern was reviewing the alert history this morning, and with the best intentions misread the actual purpose of the main db and rebooted it. Contributing to the events was the fact that we also hadn't updated our remote management to reflect the recent changes we have been doing with our database infrastructure (lots of duct tape and bailing wire have been strewn around the datacenter as we've been working to stay away from that performance wall while we wait for new equipment to arrive).

Again, we feel really bad about this, especially when we're trying hard to minimize customer impact in other areas.