Galleries Keep "unarranging"

[brandofamily]

I keep arranging the galleries (ordering them by position) and the magic happens while I'm gone and they are unarranged...Yes I'm logged in...yes I'm saving...Yes it's set to position...HELP!!!

[mpmcleod]

I keep arranging the galleries (ordering them by position) and the magic happens while I'm gone and they are unarranged...Yes I'm logged in...yes I'm saving...Yes it's set to position...HELP!!!

I have the same problem with categories on my home page. It is very annoying.

I want my categories to appear in a certain order REGARDLESS of which category has been modified most recently. But everytime I mess with a gallery in one category it "magically" moves....

[brandofamily]

I have the same problem with categories on my home page. It is very annoying.

I want my categories to appear in a certain order REGARDLESS of which category has been modified most recently. But everytime I mess with a gallery in one category it "magically" moves....
Are my cats, sub cats and galleries "magically" rearranging due to me "working/messing" with the settings in them???? Gee I fee l dumb... I think...

[Antonio Correia]

I also similar problems ...

[Sheaf]

I've been seeing a number of similar comments recently. I'm trying to reproduce it myself. Can you give me any more information?

1 - Does it occur while you are arranging or do you arrange and return to find them in different positions?

2 - Which arrange tool are you using? (arrange mode, arrange photos, or arrange photos (expert))

3 - If you are using "arrange mode," which viewing style does this occur in?

4 - Can you describe what occurs? Does a single photo move to a different position or a different page?

[mpmcleod]

I've been seeing a number of similar comments recently. I'm trying to reproduce it myself. Can you give me any more information?

1 - Does it occur while you are arranging or do you arrange and return to find them in different positions?

2 - Which arrange tool are you using? (arrange mode, arrange photos, or arrange photos (expert))

3 - If you are using "arrange mode," which viewing style does this occur in?

4 - Can you describe what occurs? Does a single photo move to a different position or a different page?

For myself the biggest and easiest to reproduce problem is the categories on the home page.

I have home page set to category display and manual arrange.

If I add galleries to any other category, that category then takes the #1 position bumping all the others down the line.

Since most of my galleries are by TimeDate or Filename I personally don't notice the problem inside my galleries.

[brandofamily]

I've been seeing a number of similar comments recently. I'm trying to reproduce it myself. Can you give me any more information?

1 - Does it occur while you are arranging or do you arrange and return to find them in different positions?

2 - Which arrange tool are you using? (arrange mode, arrange photos, or arrange photos (expert))

3 - If you are using "arrange mode," which viewing style does this occur in?

4 - Can you describe what occurs? Does a single photo move to a different position or a different page?

I'm using the arrange mode, by position, in the catagory and subcategory pages. I arrange them, come back later and they are unarranged. But not back to the original position. Kinda 1/2 way between where they started and were I put them...

[SunGlo]

I'm using the arrange mode, by position, in the catagory and subcategory pages. I arrange them, come back later and they are unarranged. But not back to the original position. Kinda 1/2 way between where they started and were I put them...

This is my first post so please be gentle.

I've encountered this problem for some time now, mainly on my home page. This is what I've discovered. If I add a new gallery from my home page everything stays in apple pie order. If I add a gallery from any other page, my home page arrangement is skewed dramatically and I have to manually reorder the categories. :dunno

[brandofamily]

This is my first post so please be gentle.

I've encountered this problem for some time now, mainly on my home page. This is what I've discovered. If I add a new gallery from my home page everything stays in apple pie order. If I add a gallery from any other page, my home page arrangement is skewed dramatically and I have to manually reorder the categories. :dunno
I've never encountered this issue in my cat and subcat pages until recently. I've also noticed that we SM'ers are talking amongst our selfs w/o getting anywhere....

[Sheaf]

I've never encountered this issue in my cat and subcat pages until recently. I've also noticed that we SM'ers are talking amongst our selfs w/o getting anywhere....

I assure you, we are grateful for your help and are working to resolve the issue. Thanks!

[Andy]

I've never encountered this issue in my cat and subcat pages until recently. I've also noticed that we SM'ers are talking amongst our selfs w/o getting anywhere....
Anthony, you do know that Sheaf works for SmugMug, don't you? That's why he has that great big smuggy smile :D

We're all over this, it has high priority. Please be patient.

[brandofamily]

Anthony, you do know that Sheaf works for SmugMug, don't you? That's why he has that great big smuggy smile :D

We're all over this, it has high priority. Please be patient.

Honestly no I did not....Thanks for the info...

[Andy]

Honestly no I did not....Thanks for the info...

Here are the fifteen of us:

Onethumb
Baldy
Toni
Ben
Sheaf
Wireless
JT
Andy
JohnY
Thando
Jacob
AnneM
GrannyRobin
Ham1
Primetime

:D Hope this helps!

[Allen]

Maybe some help, I numbered the galleries 1 thru 20 in one
sub-cat and came back the next day and it was resorted
to 1, 3, 5, ..... 19, 2, 4, 6, .... 20. Odd showed first then even.
Wierd.:scratch http://atsmith.smugmug.com/Missouri_Parks
Al

[xtina]

I keep arranging the galleries (ordering them by position) and the magic happens while I'm gone and they are unarranged...Yes I'm logged in...yes I'm saving...Yes it's set to position...HELP!!!

I had the same problem until I found out that there is a site wide gallery order. Basically, you have to go to your homepage, click on display galleries, order your galleries in the way you want them, then click on display categories to get your categories back. This was a reply from SmugMug help when my feature photos kept changing positions:

"There is a site wide gallery order. When you put your galleries into
sub-categories, it doesn't really change the gallery order. But, when
you click on the category, you will see the sub-category first and then
the loose galleries. So, with Travel, "Spain" is a loose gallery and
"Taj Mahal, Agra, India" is in a sub-category. Because Spain is not in
a sub-category, it is shown after the sub-categories. But "Spain" is
still ordered before your India Galleries. Smugmug always uses the
featured photo for the first gallery in order in a category. To see the
order, click on "display: galleries" on your homepage at the top right
of the gallery section. Then click on "(arrange)" on the top left side
of the gallery section. That will take you to a page where you will
see all your galleries in their order. If you want, your India photo to
be featured for the category, you will need to put that in a position
before Spain. This site wide order, is also why it sometimes changes
the order of other galleries in different categories."

Hope this helps.
Tina

[Antonio Correia]

Yesterday I was at http://fotosna.smugmug.com and I uploaded a photo.
It did not go to the right place.
Then, I went to the gallery tools updated it and everything was correct then.

Let me tell you a tip from whom does not know about computers:
The program or whatever is not recognizing the new inputs and places them another way. :huh

[jchin]

Me too. It seems that is re-arranges themselves at random. I just fixed them all up yesterday and one of my galleries has already re-arranged itself. What is going on? Is this a quirk in the new updates? :huh

[jchin]

I login today to my smugmug account and again, my galleries seems to have re-arranged themselves again. :scratch What is going on? I didn't change anything in 2 days. :dunno

SmugMug Gods ... please fix this. Thanks.

[razer]

Just to let you guys know i also encoutered this problem the other day. Rearraged some galleries, came back a day or so later and they had moved.

[{JT}]

I need somone to volunteer their site for me to test arrange to see what happens :)

Let me clarify: I don't need just anyone's site - I can create as many of those as I want ;) I need someone who has had problems with galleries staying arranged.

Just to let you guys know i also encoutered this problem the other day. Rearraged some galleries, came back a day or so later and they had moved.

[Antonio Correia]

I need somone to volunteer their site for me to test arrange to see what happens :) As I have a few pictures in this site I volunteer.
Do what you want.
for the benefit of everyone.
http://fotosnanet.smugmug.com

[Andy]

As I have a few pictures in this site I volunteer.
Do what you want.
for the benefit of everyone.
http://fotosnanet.smugmug.com

Obrigado, Antonio! :bow

[Antonio Correia]

Obrigado, Antonio! :bow
Faça favor.
Obrigado.
:thumb

[I Simonius]

http://digital-finger.smugmug.com/gallery/catrenumber.mg

I cant rearrange the galleries, they return to their previous position no matter what I do

[{JT}]

Rearrange the galleries or rearrange the cats? Cause I just checked and i was able to move your events category to position #2

http://digital-finger.smugmug.com/gallery/catrenumber.mg

I cant rearrange the galleries, they return to their previous position no matter what I do

[I Simonius]

Rearrange the galleries or rearrange the cats? Cause I just checked and i was able to move your events category to position #2


AH that was you was it? Had me baffled:rofl

ON the home page

The things that show there - are they cats or galleries - I thought they were galleries but you are probably right that's the categories!

OK so that was what I was tring to re arrange, but wwhen I do it it doesn't work
Just tried putting 'events' back to its original position and it doesn't change it's still in position #2

(what I was trying to do was #1 Landscapes, #2 Streetscenes, #3 Travel, #4 People, #5 events,#6 art,#7 professional,#8 other)

UPDATE:
just tried it again and the changed order still won't hold, just reverts to what it was

[Allen]

I re-arranged this gallery again last night for maybe the 5th time. I renamed
all the galleries starting with a number and were arranged 01-02-03-04-05 ...
20. Now they are again 01-03-05 ... -19, 02-04-06-08 ... -20. Seems like a
pattern to me. Odd first then even.
http://atsmith.smugmug.com/Missouri_Parks

These sub-cats and galleries within each always keep changing. They were
originally sorted by date decending. OK at the moment, resorted last night.
http://atsmith.smugmug.com/Birds

Good luck in figuring this out. Many of my other galleries, including private,
and sub-cats also re-arrange.
Al

[Antonio Correia]

Feel free to go to
www.antoniocorreia.com
and copy the photos you wish to
http://fotosnanet.smugmug.com
if that is of any use...
Please don't do anything to www.antoniocorreia.com.
:thumb

[Antonio Correia]

I'm silly.
It's
http://fotosna.smugmug.com
and not as mentioned !!!
Sorry.

[{JT}]

Sounds like you have some other issues going on, what browser are you using? Any javascript errors appearing?

AH that was you was it? Had me baffled:rofl

ON the home page

The things that show there - are they cats or galleries - I thought they were galleries but you are probably right that's the categories!

OK so that was what I was tring to re arrange, but wwhen I do it it doesn't work
Just tried putting 'events' back to its original position and it doesn't change it's still in position #2

(what I was trying to do was #1 Landscapes, #2 Streetscenes, #3 Travel, #4 People, #5 events,#6 art,#7 professional,#8 other)

UPDATE:
just tried it again and the changed order still won't hold, just reverts to what it was

[{JT}]

Ok, so I just rearranged them in proper order and saved - all good.

I created a new gallery - it went to the end of the list, perfect.

Addded a photo to it - checked, all still in order.

Added a new photo to another gallery - checked, everything still in order.

Deleted what I added one at a time and rechecked, all still in order.

Not sure what is going on - but if someone could come up with a fail safe way of recreating that would be cool.

I re-arranged this gallery again last night for maybe the 5th time. I renamed
all the galleries starting with a number and were arranged 01-02-03-04-05 ...
20. Now they are again 01-03-05 ... -19, 02-04-06-08 ... -20. Seems like a
pattern to me. Odd first then even.
http://atsmith.smugmug.com/Missouri_Parks

These sub-cats and galleries within each always keep changing. They were
originally sorted by date decending. OK at the moment, resorted last night.
http://atsmith.smugmug.com/Birds

Good luck in figuring this out. Many of my other galleries, including private,
and sub-cats also re-arrange.
Al

[Allen]

These galleries (parks) have not been changed or edited in any way since last year I think, only been viewed and rearranged. So adding and changing elsewhere must be triggering it. The bird field trip sub-cats and galleries seem to change daily though.
Al

Ok, so I just rearranged them in proper order and saved - all good.

I created a new gallery - it went to the end of the list, perfect.

Addded a photo to it - checked, all still in order.

Added a new photo to another gallery - checked, everything still in order.

Deleted what I added one at a time and rechecked, all still in order.

Not sure what is going on - but if someone could come up with a fail safe way of recreating that would be cool.

[Allen]

I put a few other in order and now parks is out of order again. Not odd/even this time but. 2-3-6-9-1-10-14-4 ....:scratch I re-order the first 4 archery sub-cat galleries before this.
Al

Edit: Feel like I'm chasing my tail. This one now also bonkers and
it was put in order before the archery ones.
http://atsmith.smugmug.com/Birds/183618

Another with numbers 1 thru 19 Private gallery
Now 2-4-6-8-10-12-13-15-17-19-1-3-5-7-9-11-14-16-18
http://atsmith.smugmug.com/Family/28306

[{JT}]

Ok this is getting better - but WHAT did you put in order that made parks get out of order?

I put a few other in order and now parks is out of order again. Not odd/even this time but. 2-3-6-9-1-10-14-4 ....:scratch I re-order the first 4 archery sub-cat galleries before this.
Al

Edit: Feel like I'm chasing my tail. This one now also bonkers and
it was put in order before the archery ones.
http://atsmith.smugmug.com/Birds/183618

Another with numbers 1 thru 19 Private gallery
Now 2-4-6-8-10-12-13-15-17-19-1-3-5-7-9-11-14-16-18
http://atsmith.smugmug.com/Family/28306

[Allen]

1 Arranged parks galler
2 arranged albums gallery
3 arranged archery2005 gallery
1 3 ok
4 arranged birds sub-cat
parks now out of order

Will reset and repeat.
Al

Sorted parks by title, no. 3 stayed last, manually moved to third spot.
now album out of order

[Allen]

fixed parks galleries
fixed albums galleries
parks ok
fixed archer2005 galleries
parks & albums ok
fixed archery sub-cats
parks, album, and main page out of order
Looks like sub-cat re-ordering maybe doing it.

Will reset and run again.
Al

fixed main cats
fixed parks galleries
fixed family sub-cats
parks out of order
fixed parks galleries
main & archery sub-cat out of order
fixed archery sub-cats
main cat & parks out of order
I will add numbers to the titles for ease of sorting and arranging and try again.
Al

[geibphot]

I hate to jump in on someone else's thread, but isn't this the same problem that was reported last month?

http://www.dgrin.com/showthread.php?t=30299

It's still happening to me as well... I can wake up in the morning and all the galleries in one sub-catagory are re-arranged even though they were fine when I went so sleep... I personally can't reproduce it even though I've fixed it 20+ times now...

Thanks,
Jeremy

[{JT}]

OK Allen - I recreated on your site. Arrange Parks - all is good. Arrange Archery galleries, and it blows up Parks. Looking at code now ...

[mpmcleod]

JT,

Have you been able to determine if the problem is a display issue or a database/ image issue?

What I mean is, are the photos displayed properly according to the number in the database? If the numbers are not changing then the problem is on the software side. Are the actual position numbers changing in the database tables? This of course is more serious.

Could this have to do with the ongoing database problems? Does SM run a caching database system? It could be a problem of partial writes to the tables. Partial writes could result in these problems and would appear randomly.

Could this be the result of the system SM uses to keep the HTTP connection open? An alternative is to simply take the POST and returning SUCCESS (of the POST, not necessarily of the completion of the action requested).

Anyway just some thoughts I had on the problem.

[{JT}]

The problem was that my math sucked :) Arranging subcats was all turned around - but I just fixed it and it should go out the next time we update.

[mpmcleod]

The problem was that my math sucked :) Arranging subcats was all turned around - but I just fixed it and it should go out the next time we update.

Don't you love it when the problem is easy to fix.

:clap

And don't you hate it when the problem was your creation?

[Allen]

The problem was that my math sucked :) Arranging subcats was all turned around - but I just fixed it and it should go out the next time we update. What wonderful news. :clap:clap:clap Maybe this can finally be put to bed. Which I better do, 'bout to pass out here, it's late.
Thanks for the great support,
AL

[Andy]

JT ... feel free to test mine. Everytime I've rearranged a sub-category, my main page rearranges itself. Or a category rearranges itself. It has a mind of its own. :uhoh

Thanks.
Hang in there, we're testing a fix internally as we speak....

[jchin]

The problem was that my math sucked :) Arranging subcats was all turned around - but I just fixed it and it should go out the next time we update.

When will that be JT? I hope soon. The self-arranging categories and main page is freaking me out. :uhoh

But glad to hear you fixed it. I just can't wait to get it.

You da man! :clap :clap :clap

[Sheaf]

When will that be JT? I hope soon. The self-arranging categories and main page is freaking me out. :uhoh

But glad to hear you fixed it. I just can't wait to get it.

You da man! :clap :clap :clap

It should be very soon. JT worked hard at tracking this down and we're all testing it along with some other changes. We're all up late tonight.

[jchin]

As always, and once again proven ... the SmugMug Team is :thumb :thumb :thumb

[I Simonius]

Sounds like you have some other issues going on, what browser are you using? Any javascript errors appearing?
NO error messages

Using safari but tried firefox when things didnt work

Hhey - just tried it now ( this morning here) and everything's fixed so NO it wasnt the browsers! (always gets blamed on the poor ol browswer jus cos no one likes safari!:smack )