stats not updating since yesterday?

[rainforest1155]

Today I looked at my controlpanel and noticed that the number of photo views looked very familiar to the one I've seen there yesterday:
this month > photos viewed: 18524.10909 | bandwidth used: 1.01 GB (out of 1 PB)

I'm not sure if the bandwith is stuck too since it's only updated every 10MB, but I'm pretty sure for the photos viewed hasn't changed. I did some testing with hitting photos both logged in/out (even though it's the same) and no change. I'm sure that the photos weren't cached by my browser since the cache is on a RAM drive and I also accessed some old ones from 2004.

Furthermore I looked at the detailed gallery stats of a gallery before and after viewing some pictures - nada.
For example I viewed this picture (http://rainforest1155.smugmug.com/gallery/134913/2/5593042/Large) in my logged off browser medium/large, but my stats still show only one small/original and two thumb accesses. (see attachment)

Anyone experiencing anything similar? Are the stats-servers currently behind or not active?

Thanks,
Sebastian

[Andy]

Onethumb had to turn stats off last night. Hopefully won't be long before they are back on.

Sorry for the inconvenience.

[rainforest1155]

Onethumb had to turn stats off last night. Hopefully won't be long before they are back on.

Sorry for the inconvenience.
Okay, I suspected something like that, but wanted to check with other before with others.
Is the data still logged and just not displayed or is it completely shut down meaning that we won't get to see the data in between when it's back on?

Thanks,
Sebastian

[jbee]

Onethumb had to turn stats off last night. Hopefully won't be long before they are back on.

Sorry for the inconvenience.


If the stats are off, will my sales made during that time be reflected when they come up?

And do you know when they will be up? I need them to followup on the sales!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Andy]

If the stats are off, will my sales made during that time be reflected when they come up?

And do you know when they will be up? I need them to followup on the sales!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Your sales stats are not affected, nor your sales.

[rich56k]

Okay, I suspected something like that, but wanted to check with other before with others.
Is the data still logged and just not displayed or is it completely shut down meaning that we won't get to see the data in between when it's back on?

Thanks,
Sebastian

Good question.....
are the stats lost for end of last month?:uhoh
And i still show no gallery hits so far this month other than slideshow
(370 hits/0%) on home page....(my statcounter is showing 447 pageloads so far today)
but last month was my best to date[s/mug stats] hits & conversion 153,000+/44%!):clap
....do we know when ( time/date) they actually went offline?:dunno
thanks,
rich
http://rich56k.smugmug.com

[rich56k]

Good question.....
are the stats lost for end of last month?:uhoh
And i still show no gallery hits so far this month other than slideshow
(370 hits/0%) on home page....(my statcounter is showing 447 pageloads so far today)
but last month was my best to date[s/mug stats] hits & conversion 153,000+/44%!):clap
....do we know when ( time/date) they actually went offline?:dunno
thanks,
rich
http://rich56k.smugmug.com

Bump, and status?

Any body else still lacking stats???:cry

Been off the forum for a bit , is this related to the other system probs ???
(I've had no slowness to speak of...just no stats...)
Thanks,
rich

[Andy]

Bump, and status?

Any body else still lacking stats???:cry

Been off the forum for a bit , is this related to the other system probs ???
(I've had no slowness to speak of...just no stats...)
Thanks,
rich

Rich, EVERYONE is lacking stats. They are off for the time-being. Onethumb will have an update when he's ready.

Sorry for the trouble!

[rich56k]

Rich, EVERYONE is lacking stats. They are off for the time-being. Onethumb will have an update when he's ready.

Sorry for the trouble!
Andy,

Thanks for the heads up:thumb

Thats all I needed to hear (see?):scratch

rich

[migreen]

Onethumb had to turn stats off last night. Hopefully won't be long before they are back on.

Sorry for the inconvenience.


Can you provide an update as to the status of "statistics"? Is their restoration likely to be soon, or will they be out for a long while? Thanks . .

[jchin]

Onethumb had to turn stats off last night. Hopefully won't be long before they are back on.

Sorry for the inconvenience.

Andy, it has been a week. Are the stats coming back soon? Maybe OneThumb should change the stats page to say something that reflects that is temporarily down. Thanks.

[Sheaf]

Can you provide an update as to the status of "statistics"? Is their restoration likely to be soon, or will they be out for a long while? Thanks . .

I wish I could tell you some good news, but the fact is that we simply don't know when they will be back on.

[boatct]

This is a bummer. I've been on the "popular photo of the day" list a few times this moth and would love to see my traffic.

I understand there are technical issues though; good luck getting them fixed.