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Ric Grupe
Dec-27-2005, 10:40 AM
I just created a new gallery for my xmas pics:

http://rickay.smugmug.com/gallery/1071803

I uploaded a dozen photos...the uploader responded that they were received but the gallery shows no photos or processing thumbnails....????
Andy
Dec-27-2005, 10:47 AM
I just created a new gallery for my xmas pics:

http://rickay.smugmug.com/gallery/1071803

I uploaded a dozen photos...the uploader responded that they were received but the gallery shows no photos or processing thumbnails....????

I moved this to SmugMug support, Ric.

What uploader were you using? What browser and platform? :ear
Ric Grupe
Dec-27-2005, 10:49 AM
I moved this to SmugMug support, Ric.

What uploader were you using? What browser and platform? :ear

IE, win xp
Andy
Dec-27-2005, 10:58 AM
IE, win xp

OK, we're getting somewhere, but I still need to know, which uploader :ear
Ric Grupe
Dec-27-2005, 10:59 AM
OK, we're getting somewhere, but I still need to know, which uploader :ear
IE uploader.
Andy
Dec-27-2005, 11:03 AM
IE uploader.

There are several that work with IE, Ric. I'm going to assume you mean the Windows Drag and Drop.

* Try clearing your cookies and your IE Temp files.
* Try temporarily disabling Anti virus. Be sure you're not running any Accelerator software - and have you recently installed any new firewall, hw, or sw?
* I recommend you give the Universal Drag and Drop Uploader a try. Also, you might try a second browser, we love Firefox from Mozilla.

More help/problem info here:
http://www.smugmug.com/help/problems


I'll be back later - have to go out for a bit. You can email help@smugmug.com for further help if you like. Please reference this thread if you do so, so that they don't start from scratch.

Thanks!
Ric Grupe
Dec-27-2005, 11:06 AM
There are several that work with IE, Ric. I'm going to assume you mean the Windows Drag and Drop.

* Try clearing your cookies and your IE Temp files.
* Try temporarily disabling Anti virus. Be sure you're not running any Accelerator software - and have you recently installed any new firewall, hw, or sw?
* I recommend you give the Universal Drag and Drop Uploader a try. Also, you might try a second browser, we love Firefox from Mozilla.

More help/problem info here:
http://www.smugmug.com/help/problems

YES


I'll be back later - have to go out for a bit. You can email help@smugmug.com for further help if you like. Please reference this thread if you do so, so that they don't start from scratch.

Thanks!

Well...I just reuploaded the same pics the same way and they are in the correct gallery as usual.