smugmug down?

[rutt]

Seems to be. Attempts to display galleries time out for me.

[cmalana]

i have same problem...and people compaining that they can't see photos.

[rainforest1155]

Looks like the team is especially busy hunting down problems this month.
They hopefully get it under control soon.

Sebastian

[kvkphoto]

i have same problem...and people compaining that they can't see photos.
The same here. I have entered a competition and now my photo cannot be viewed!!! And I might be excluded from the competition!

This is not the first time!

Smugmug, do something!

[Techman1]

My site looks okay, but I can't login. Hopefully that means they are on the track to fix it!!! :wink

Thanks in advance.

Fred

[rainforest1155]

Just had a look and the site seems to be fine again.

Sebastian

[Gator]

Oh man...not again! What's up guys?

[gblotter]

It seems this today's downtime was for smugmug to start deploying the much-anticipated themes. Only a couple are available right now, but the Halloween theme looks great on my site. Very classy - good job. Looking forward to more themes coming down the road.

[Gator]

Glad you can see it, mine's still down...

[gouldphoto]

Can see my gallery, can't login to my gallery :wxwax

Steve Gould
http://www.gouldphoto.com

[Techman1]

Same here. I can still see everything, but am still unable to login.

Hope it will be back up soon. :huh

Fred

[ChrisJ]

Ack, I was going to buy a print for the first time, and the "cart" appears to be down.

[photodoug]

sorry to say that I didn't experience this much/frequency of downtime with other photo sites. very much so not a good thing. and no advanced warning...tho this one was planned so we could have been told ahead of time. sure doesn't work for me.

[Gator]

Ummm...anybody know what is going on? Up, down, up, down... :scratch

[tmanchester]

sorry to say that I didn't experience this much/frequency of downtime with other photo sites. very much so not a good thing. and no advanced warning...tho this one was planned so we could have been told ahead of time. sure doesn't work for me.
I feel the same way, but when I voice that opinion, it is sometimes met with harsh criticism form the smugmug loyalists.

Look, this is the way I make my living. I need a dependable host--especially when I am paying them $100/yr + 15%! At the rate my orders ar tracking, I will be paying them well in to 4 figures this year.

I'm disappointed. This is my busy season (football), and I can't afford the perception that I'm unreliable.

[Andy]

sorry to say that I didn't experience this much/frequency of downtime with other photo sites. very much so not a good thing. and no advanced warning...tho this one was planned so we could have been told ahead of time. sure doesn't work for me.


some sites don't innovate as much as smugmug - i was in front of a bunch of reporters being interviewed at the exact time this thread was started :uhoh anyhow, [url=http://www.dgrin.com/showpost.php?p=180028&postcount=16]it was all worth it :thumb

[Andy]

I feel the same way, but when I voice that opinion, it is sometimes met with harsh criticism form the smugmug loyalists.

Look, this is the way I make my living. I need a dependable host--especially when I am paying them $100/yr + 15%! At the rate my orders ar tracking, I will be paying them well in to 4 figures this year.

I'm disappointed. This is my busy season (football), and I can't afford the perception that I'm unreliable.

thanks for writing - i think, what the smugmug crew did earlier this week (http://www.dgrin.com/showthread.php?t=20219) is really going to pay big dividends for all of us.

[photodoug]

I feel the same way, but when I voice that opinion, it is sometimes met with harsh criticism form the smugmug loyalists.

Look, this is the way I make my living. I need a dependable host--especially when I am paying them $100/yr + 15%! At the rate my orders ar tracking, I will be paying them well in to 4 figures this year.

I'm disappointed. This is my busy season (football), and I can't afford the perception that I'm unreliable.
yea, kitchens are hot.. and heat happens...they need to be able to take it. Both issues were not due to acts of god...so they shouldn't have happend. Simple to do the math. I'm not trying to be harsh...clear and concise. fluff is for the marketing department.

[Andy]

fluff is for the marketing department.

we don't have one :D hey, i hear you, too, doug. thanks for letting us know exactly how it makes you feel - it really helps.

[Gator]

Why is this down again?? Can anyone advise as to what is going on? When will it be back online fully?:cry

[Andy]

Why is this down again?? Can anyone advise as to what is going on? When will it be back online fully?:cry

very sorry for your troubles?

it's 10:38pm here in nyc (within a minute or so of your post), and the service is screaming along for me just fine..... can you please report exactly what you're experiencing? all smugmug sites are working fine as i can see....

[iceman17]

I can log in but I get lots of red x on my thumbs...ice:dunno

[pathfinder]

Andy - I'm getting "Photo Not Found" in the tail end of my "Other" galleries so something is going on - The images were there earlier this afternoon. This is kind of like what happened to me the other day too.

[Andy]

:dunno

i'm clickin away on loads of different smugmug sites here guys. wierd.

[Ben]

Why is this down again?? Can anyone advise as to what is going on? When will it be back online fully?:cryI am not seeing any problems here, nor am I getting help email about it. What exactly are you seeing?

[colourbox]

Andy - I'm getting "Photo Not Found" in the tail end of my "Other" galleries so something is going on - The images were there earlier this afternoon. This is kind of like what happened to me the other day too.

Earlier today I was getting "Photo not found" when others were reporting it was OK. It occurred to me to try emptying the browser cache...then it was fine. So try that. I guess the browser was hanging on to the proxy images from when it was down.

[Allen]

I just clicked page three of one gallery and getting only half of the thumbs, rest show text. Reload pops in few more but two still missing.
AL

[LOVEphotos]

A lot of my galleries/photos are showing up with a ? mark in the box.

I'm having to manually click each photo/box that has ? ... to get the photo to load ... not good :wxwax


Something is going on!

[David_S85]

Confirmed here too. Smugmug linked pics haven't been showing up here on the forums since 10:30pm Chicago time - an hour before this post.

[DavidTO]

Confirmed here too. Smugmug linked pics haven't been showing up here on the forums since 10:30pm Chicago time - an hour before this post.


I find that they won't load the first time, but load after a refresh, if that helps at all. Definitely broken, though.

[gus]

Running just fine over 'ere. Tried lots of users albums to make sure.

[azuly]

I'm having problems with missing images in my gallery as well. It almost appears like you have a server in the load balancer not serving out content.

[gus]

Ok...its just started with mine also.

[azuly]

One of the easiest ways that I've spotted things like this, is to open up a gallery with a hundred or two pictures in it-- then choose "all thumbs". Consistently shows missing images.I did a page detail, and here is some debug information that might be useful for your tech support... It's a capture of the network transaction of an unloadable jpg. Hope this helps! BTW, I see that there is no HTTP reply headers.. might lead to a solution on your side.


*** WD_EV_WS2_ITEM(1560)

Saturday October 15, 2005 12:43:04.498148 AM

Status=67, SensorID=0, ProcessorID=6

AgentID=4125001596, ApplicationID=4294967295, ProcessID=3652

ActivityID=4294967295, ThreadID=3876, SensorSequence=0

ProcessorSequence=12319, ExtraDataLength=745, ExtraDataCount=15

--- WD_CV_WS2_ITEM_DIMENSIONS_ARRAY(1150) UINT8(0) Length=156 Count=1

0 --- WD_CV_WS2_ITEM_DIMENSIONS(1146) UINT8(0) Length=140

Saturday October 15, 2005 12:43:04.296774 AM

Socket Open:

Offset - 0.116866

Connect:

Offset 0.0

Duration 0.069813

Connect Idle:

Offset 0.069373

Duration 0.000440

Server Response:

Offset 0.069813

Duration 0.127457

Send Count 567

Recv Count 0

Delivery:

Offset 0.197270

Duration 0.000212

Recv Count 0

Delivery Idle:

Offset 0.197270

Duration 0.000110

Host Closed Socket:

Offset 0.197482

Browser Closed Socket:

Offset 0.197752

Flags: 0x0096A500

HAS_BROWSER_SOCKET_CLOSED

HAS_CONNECT

HAS_CONNECT_IDLE

HAS_DELIVERY

HAS_DELIVERY_IDLE

HAS_HOST_CLOSED_SOCKET

HAS_SERVER_RESPONSE

HAS_SOCKET_OPEN







--- WD_CV_WS2_HTTP_HEADER_REQUEST(1057) CSTRING(7) Length=567

GET /photos/38307746-Ti.jpg HTTP/1.1

Accept: */*

Referer: http://azuly.smugmug.com/gallery/851829

Accept-Language: en-us

Accept-Encoding: gzip, deflate

If-Modified-Since: Sun, 02 Oct 2005 06:04:43 GMT

If-None-Match: sm-85cacf3bde0614ddda75bb5998ac5bc9-sm

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)

Host: azuly.smugmug.com

Connection: Keep-Alive

Cookie: res=1024x768; depth=32; snap=25360; shot=%241%24sDPMJHXz%243APFDSjljxhgfnVI3WtxV%2F; Template=7; DefaultSize=Medium; SMSESS=54e3f6d137031f63b4f7b5ee6102fc8a





--- WD_CV_APPLICATION_FILE(4) CSTRING(7) Length=12

iexplore.exe

--- WD_CV_WS2_REMOTE_IP(1090) UINT32(10) Length=4

1062307351 [0x3F518617] --> 63.81.134.23

--- WD_CV_WS2_REMOTE_PORT(1091) UINT16(9) Length=2

80 [0x0050]

--- WD_CV_WS2_SOCKET(1096) UINT32(10) Length=4

2200 [0x00000898]

--- WD_CV_WS2_TYPE(1106) UINT32(10) Length=4

1 [0x00000001]

--- WD_CV_WS2_ITEM_CONTEXT(1130) UINT8(0) Length=8

34, 5

--- WD_CV_WS2_FIRST_SESSIONID(1137) UINT32(10) Length=4

166445 [0x00028A2D]

--- WD_CV_WS2_LAST_SESSIONID(1140) UINT32(10) Length=4

173856 [0x0002A720]

--- WD_CV_WS2_ITEM_ICON_TYPE(1147) UINT32(10) Length=4

31 [0x0000001F] --> Blank Item

--- WD_CV_WS2_ITEM_TYPE(1152) UINT32(10) Length=4

20 [0x00000014] --> Updated Item Sealed by Socket Close

--- WD_CV_WS2_AF(1027) UINT32(10) Length=4

2 [0x00000002]

--- WD_CV_WS2_LOCAL_PORT(1070) UINT16(9) Length=2

4494 [0x118E]

--- WD_CV_WS2_PROTOCOL(1082) UINT32(10) Length=4

6 [0x00000006]

[rutt]

I've seen this and had at least two complaints about people not being able to see my linked shots. DavidTO posted one and then deleted it and also see here: http://www.dgrin.com/showpost.php?p=180198&postcount=6

That B&W has a quite large original. Could this be relevant?

[flyingdutchie]

I've seen this and had at least two complaints about people not being able to see my linked shots. DavidTO posted one and then deleted it and also see here: http://www.dgrin.com/showpost.php?p=180198&postcount=6

That B&W has a quite large original. Could this be relevant?I made a separate thread for the "Images missing" bug here http://www.dgrin.com/showthread.php?t=20461, to give it a bit more visibility.

[Khaos]

A lot of red x's on my site. Many refreshes to see and sometimes you have to right click and choose open picture. Not good.

Also, in checking out the themes, I was huh, nothing special, then I realized it wasn't fully loading.

So, I'm having issues also.

[Andy]

A lot of red x's on my site. Many refreshes to see and sometimes you have to right click and choose open picture. Not good.

Also, in checking out the themes, I was huh, nothing special, then I realized it wasn't fully loading.

So, I'm having issues also.


engineers are aware, and on it. thanks

[Ric Grupe]

Works...doesn't work!!!:help

What's the deal? :moon

[azuly]

Once resolved, I'd like to know why... More for curiosity than anything-- I am guessing a load balancer configuration, but that's just my guess :)

[pat.kane]

I'm getting some captions where thumbnails should be. Not just my site, but others as well. Obvious that there are system wide problems and hopefully these are the things being worked on. I see that Andy says they're on it, just hopefully this is part of the "it".

[Andy]

seems to be in order now - just toured about five different sites. pics, captions, all good. :ear

[rutt]

I had the problem about 15 minutes ago when I read Pathfinder's Ch 7 LAB post. How recently is this supposed to have been fixed?