Frustrated with customization

[Troy B. Williams]

This is my last effort to keep my Pro website at www.GenesChild.com .

1st issue:
I've set the background to 'Light' within the "Co brand Settings" page; yet, I get a black background in my galleries. I would like white as the color in ceretain galleries. The SmugMug representatives have informed me that they do not understand why my gallerries default to black. It has been six days since my initial email to SmugMug's help desk. Well,.... the issue is still not resolved.

2nd issue:
This is what is in my stylesheet box on the cobranding page.
Body { background-color: #222222 }
.offshadowbg { background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
Body { Background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
#feeds { display: none; }
#keywords { display: none; }
.top_border, .bottom_border { border: 0px; }
.left_border, .right_border { border: 0px; }
#userHome { display: none; }
.possess { display: none; }
.box { background-color: #FFC1C1; }
.boxTop { border-bottom: 0px; }
<br>

Yet:
I still see feeds in my galleries; but not on the homepage though.
I still see keywords, borders, and my name where 'userhome used to be.

Finally, I want the following:
1 - No smugmug logo, borders, feeds, or any other smugmug initiated words on the site except for the "powered by smugmug l login l shopping cart l portions © 2005 smugmug, inc" section at the bottom of the homepage.
2 - The 'slideshow' tab enlarge and positioned between the center and right side of the page ( in other words, moved to the left a bit)
3 - The words "free trial", "login", and "help" removed from the header in the galleries.
4 - The box with it's own texture on the homepage.
5 - My custom header to apply to my homepage only, shile being able to use my texture as background in my galleries
6 - To hang out with Andy Williams in my hometown of NYC. I wonder if he knows spots like the old railroad under Central Park.

I know I am asking for a lot of info

Nuff said
Troy B. Williams
www.GenesChild.com

[Andy]

This is my last effort to keep my Pro website at www.GenesChild.com .

1st issue:
I've set the background to 'Light' within the "Co brand Settings" page; yet, I get a black background in my galleries. I would like white as the color in ceretain galleries. The SmugMug representatives have informed me that they do not understand why my gallerries default to black. It has been six days since my initial email to SmugMug's help desk. Well,.... the issue is still not resolved.


troy, :wave hey how are you! blah blah standby, i'm sure that one of the guys can figure this out - something's just not right, that's all, and i'm sure we can figure it out!


6 - To hang out with Andy Williams in my hometown of NYC. I wonder if he knows spots like the old railroad under Central Park.

i've heard of this, but thought it was a bit like nessie. when do we meet :ear

[Mike Lane]

I think all of your problems are going to be solved with just a few simple mouse clicks.

1) make sure you are logged on.
2) go into one of your galleries.
3) go to the "customize gallery" option
4) find the part that says "Appearance {?} > smugmug: custom: " and select custom.
5) do this for every gallery
6) sit back and be happy that you chose smugmug.

[Troy B. Williams]

Mid October. Will email.

Troy

[Andy]

Mid October. Will email.

Troy


:deal

[Troy B. Williams]

I think all of your problems are going to be solved with just a few simple mouse clicks.

1) make sure you are logged on.
2) go into one of your galleries.
3) go to the "customize gallery" option
4) find the part that says "Appearance {?} > smugmug: custom: " and select custom.
5) do this for every gallery
6) sit back and be happy that you chose smugmug.

Thanks Mike,
Tried that, but it still defaults to black. The MacAskill crew are perplexed. They are still working on getting my weddings gallery to default to black.
I would also like to know how I can make some of my galleries show the background texture of my homepage without the banner of my homepage.

Troy

[Troy B. Williams]

While smugmug is working on the 1st issue, is there anyone who can answer my other queries?:

2nd issue:
This is what is in my stylesheet box on the cobranding page.
Body { background-color: #222222 }
.offshadowbg { background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
Body { Background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
#feeds { display: none; }
#keywords { display: none; }
.top_border, .bottom_border { border: 0px; }
.left_border, .right_border { border: 0px; }
#userHome { display: none; }
.possess { display: none; }
.box { background-color: #FFC1C1; }
.boxTop { border-bottom: 0px; }
<br>

Yet:
I still see feeds in my galleries; but not on the homepage though.
I still see keywords, borders, and my name where 'userhome used to be.

Finally, I want the following:
1 - No smugmug logo, borders, feeds, or any other smugmug initiated words on the site except for the "powered by smugmug l login l shopping cart l portions © 2005 smugmug, inc" section at the bottom of the homepage.
2 - The 'slideshow' tab enlarge and positioned between the center and right side of the page ( in other words, moved to the left a bit)
3 - The words "free trial", "login", and "help" removed from the header in the galleries.
4 - The box with it's own texture on the homepage.
5 - My custom header to apply to my homepage only, while being able to use my texture as background in my galleries.

Any feedback is greatly appreciated.

Troy

[Andy]

#feeds { display: none; }

Troy

i'm not an expert. but in my cobranding, i put

#feeds { display:none}

and the feeds went poof

could you please try that, and only that, and see if it works? :ear

(notice, that my code has no semi-colon and no space between the colon and the letter "n")

EDIT: guess that doesn't matter.. so i'm at a loss as to why the code won't work for you, becase it works for me and others no problem. this is a stumper, this is...

what browser are you using again?

[Mike Lane]

While smugmug is working on the 1st issue, is there anyone who can answer my other queries?:

2nd issue:
This is what is in my stylesheet box on the cobranding page.
Body { background-color: #222222 }
.offshadowbg { background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
Body { Background-image: url('http://www.grsites.com/textures/dblue/dblue129.jpg'); }
#feeds { display: none; }
#keywords { display: none; }
.top_border, .bottom_border { border: 0px; }
.left_border, .right_border { border: 0px; }
#userHome { display: none; }
.possess { display: none; }
.box { background-color: #FFC1C1; }
.boxTop { border-bottom: 0px; }
<br>

Yet:
I still see feeds in my galleries; but not on the homepage though.
I still see keywords, borders, and my name where 'userhome used to be.

Finally, I want the following:
1 - No smugmug logo, borders, feeds, or any other smugmug initiated words on the site except for the "powered by smugmug l login l shopping cart l portions © 2005 smugmug, inc" section at the bottom of the homepage.
2 - The 'slideshow' tab enlarge and positioned between the center and right side of the page ( in other words, moved to the left a bit)
3 - The words "free trial", "login", and "help" removed from the header in the galleries.
4 - The box with it's own texture on the homepage.
5 - My custom header to apply to my homepage only, while being able to use my texture as background in my galleries.

Any feedback is greatly appreciated.

Troy
You don't have any cobranding on your galleries for whatever reason. That's the whole issue. You're saying that the smugmug folks are looking at it. When they get it straightened out, you should be good to go and your galleries will match your home page (i.e. there won't be any feeds, the footer will be contracted down to the smugmug copyright and login parts and so on in the galleries). Also once that happens you won't see free trial, login, and help in your header (in fact you'll have the same header as is on your home page)

I don't know what you mean by "a box with its own texture on the home page". Can you elaborate?

When your page gets straightened out by the smugmug folks, I will show you how to have one header in the home page and a different header for other pages. There's no much of a point to that right now since your galleries are dorked up for whatever reason.

[cwphotos]

I have noticed that at certain times mine appears black but really isnt. When Im logged in is the only time I notice that. I just click back to my homepage and all is well. Im not really sure what is up but hey thought it might help. :scratch

[Mike Lane]

I have noticed that at certain times mine appears black but really isnt. When Im logged in is the only time I notice that. I just click back to my homepage and all is well. Im not really sure what is up but hey thought it might help. :scratch
Yours is a known issue (or it sounds like the known issue). Take a look at your address bar when you see your page sans cobranding. You'll notice that it is not your default smugmug account address. Rest assured that nobody else is seeing that same page.

Also know that the smugteam is working on that.

Although, I find that to be a useful feature if you really want to know :wink

[flyingdutchie]

Yours is a known issue (or it sounds like the known issue). Take a look at your address bar when you see your page sans cobranding. You'll notice that it is not your default smugmug account address. Rest assured that nobody else is seeing that same page.

Also know that the smugteam is working on that.

Although, I find that to be a useful feature if you really want to know :wink
I don't think CWPhoto's issue is a bug. Like Mike, I actually like it

When i go to
http://flyingdutchie.smugmug.com (http://flyingdutchie.smugmug.com)

i see everything according to my customization.

Just after i do a login, i'm redirected to this URL:
https://www.smugmug.com/index.mg?NickName=flyingdutchie (https://www.smugmug.com/index.mg?NickName=flyingdutchie)

This shows me my homepage without my customizations.

This is why i like it: Suppose your customization is messed up and you've hidden parts on your screen that would have allowed you to go to your co-branding settings.... Then it is possible that there is no way to fix your customization.... Ouch.
If your customization/co-branding is messed up this way, just go to the http://www.smugmug.com/index.mg?NickName=<your_nick_name> and you can fix it again.

-- Anton.

[Mike Lane]

I don't think CWPhoto's issue is a bug. Like Mike, I actually like it

When i go to
http://flyingdutchie.smugmug.com (http://flyingdutchie.smugmug.com)

i see everything according to my customization.

Just after i do a login, i'm redirected to this URL:
https://www.smugmug.com/index.mg?NickName=flyingdutchie (https://www.smugmug.com/index.mg?NickName=flyingdutchie)

This shows me my homepage without my customizations.

This is why i like it: Suppose your customization is messed up and you've hidden parts on your screen that would have allowed you to go to your co-branding settings.... Then it is possible that there is no way to fix your customization.... Ouch.
If your customization/co-branding is messed up this way, just go to the http://www.smugmug.com/index.mg?NickName=<your_nick_name (http://www.smugmug.com/index.mg?NickName=%3Cyour_nick_name)> and you can fix it again.

-- Anton.
Or say you deliberately hid elements of the smugmug structure and you wanted acces to your page anyhow. All you have to do is go to the non-customized page.

[Troy B. Williams]

what browser are you using again?

Safari

[Troy B. Williams]

I don't know what you mean by "a box with its own texture on the home page". Can you elaborate?
The box I refer to is the box that the gallery icons are located in, on the home page.
I finally figured it out.
.box { background-color: #FFC1C1; } changed the color of the box; but
.box { background-image: url('http://www.grsites.com/textures/__temp/dblue129554363.jpg'); } changes the texture of the box.
your page gets straightened out by the smugmug folks, I will show you how to have one header in the home page and a different header for other pages. There's no much of a point to that right now since your galleries are dorked up for whatever reason.
I could use the info because I would prefer to have my hompage texture or other textures in certain galleries, instead of the black background. I mostly do not like the black background in my 'Weddings' gallery.

Troy[COLOR=Black] :thumb