iPad App: Can't View Password Galleries

[latoga]

I have a few password protected galleries for sharing photos with family and friends (password protected with the Gallery's "Security and Privacy" / "Password" feature and "Privacy" set to public).

I'm logged into my SmugMug account on the iPad app and can see the galleries, but not their content. If I try to "download for offline viewing" in the iPad app, I still don't get the photos.

When I'm logged into my account on the web, I automatically see the photos in password protected galleries.

Is this iPad app behavior by design or a bug?

Since I'm logging into my SM account via the app, I sorta expected to see all the private/password protected photos as well.

Thanks!

-g

[docwalker]

Greg, contact us on the help desk about this. We need to check some settings and this is a password protected gallery so I do not want you to post the link.

[Cheeshead]

Any update on this? I can only access some passworded galleries, is there a particular setting I need to enable in order to access the gallery? I pretty much lock down all settings in client galleries.

Thanks

[docwalker]

Cheeshead, also contact us on the help desk so we do not have to discuss your passwords and links etc in public. We can take a look.