msm30670
Aug-25-2005, 10:42 PM
Hello,
I am new to Smugmug and I can tell that I have been happy with what I have seen so far.
Unfortunately, I've been having some trouble with keywords and international (Latin) characters.
1) All photos uploaded with Latin Characters embedded into IPTC fields gets chopped off. For example: I have uploaded a picture with the following caption Férias em Cancun (Vacations in Cancun -- this is Portuguese, not Spanish), and Keywords Férias Cancun. Captions were processed alright, but keywords got changed to Frias Cancun (Which means Cold Cancun). One interesting thing also to mention is that the keyword field on smugmug's interface was also chopped off (means, if I try to edit the keywords, the ones that come in the box are chopped off also).
2) I uploaded photos without any IPTC data. I entered the keywords and captions myself using smugmug's interface. The system stored the keywords correctly (if I try to edit the keywords, they show up again fine), but the webpage shows the keywords chopped off (either at the photo page or keywords page).
I can believe that there are no other customers that use also international characters. I guess there might be even more complexes cases out there, like for example Russian using Cyrillic, Chinese, japanese, Hebrew, etc. How are other customers handling this problem ? Is it Smugmug's problem ? (I personaly think so -- looks like a bug to me)
Also, I would like to add also that I found 2 possible bugs. I have reported them by email, but there has been already 2 days and I got no answer.
1) smugdav's interface should be read only (it says so in the web page). I tryed then to delete a file. Amazingly, it did. The photo is gone now. Now, even though I removed all photos from my account, it still says I have 1 photo in the system. I guess that the file was actually removed, but somehow the statistics in the control panel got confused by it.
2) gallery keywords are not taking composite word keywords: for example, I created a gallery and assigned the following keywords: Montagem "As Emilys". if I hit update and then go back to configure the gallery, the composite keyword "As Emilys" is gone, and only Montagem is left there. If I try Montagem As Emilys (without the quotes), then it works OK, but then it is not what I wanted (I wanted "As Emilys" as one single composite keyword).
Thanks,
Marcelo.
I am new to Smugmug and I can tell that I have been happy with what I have seen so far.
Unfortunately, I've been having some trouble with keywords and international (Latin) characters.
1) All photos uploaded with Latin Characters embedded into IPTC fields gets chopped off. For example: I have uploaded a picture with the following caption Férias em Cancun (Vacations in Cancun -- this is Portuguese, not Spanish), and Keywords Férias Cancun. Captions were processed alright, but keywords got changed to Frias Cancun (Which means Cold Cancun). One interesting thing also to mention is that the keyword field on smugmug's interface was also chopped off (means, if I try to edit the keywords, the ones that come in the box are chopped off also).
2) I uploaded photos without any IPTC data. I entered the keywords and captions myself using smugmug's interface. The system stored the keywords correctly (if I try to edit the keywords, they show up again fine), but the webpage shows the keywords chopped off (either at the photo page or keywords page).
I can believe that there are no other customers that use also international characters. I guess there might be even more complexes cases out there, like for example Russian using Cyrillic, Chinese, japanese, Hebrew, etc. How are other customers handling this problem ? Is it Smugmug's problem ? (I personaly think so -- looks like a bug to me)
Also, I would like to add also that I found 2 possible bugs. I have reported them by email, but there has been already 2 days and I got no answer.
1) smugdav's interface should be read only (it says so in the web page). I tryed then to delete a file. Amazingly, it did. The photo is gone now. Now, even though I removed all photos from my account, it still says I have 1 photo in the system. I guess that the file was actually removed, but somehow the statistics in the control panel got confused by it.
2) gallery keywords are not taking composite word keywords: for example, I created a gallery and assigned the following keywords: Montagem "As Emilys". if I hit update and then go back to configure the gallery, the composite keyword "As Emilys" is gone, and only Montagem is left there. If I try Montagem As Emilys (without the quotes), then it works OK, but then it is not what I wanted (I wanted "As Emilys" as one single composite keyword).
Thanks,
Marcelo.