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djcooleo
Jul-21-2010, 09:01 PM
hello,

1st post, sorry if this was answered already. every time I try to play videos on android via HTC evo using various browswers won't let me play it. also, now the browser crashes even when I click it (no problems with other sites).

thanks!

phototristan
Jul-22-2010, 10:57 AM
hello,

1st post, sorry if this was answered already. every time I try to play videos on android via HTC evo using various browswers won't let me play it. also, now the browser crashes even when I click it (no problems with other sites).

thanks!

I apologize that's happening.

Are you using the mobile version of SmugMug? To get to that add /m/ to the end of your URL.

djcooleo
Jul-22-2010, 11:12 AM
I apologize that's happening.

Are you using the mobile version of SmugMug? To get to that add /m/ to the end of your URL.

yes, i am using mobile version. are videos typically able to be played on android? is an app coming out anytime? any other ways to fix this?

phototristan
Jul-23-2010, 06:06 AM
yes, i am using mobile version. are videos typically able to be played on android? is an app coming out anytime? any other ways to fix this?

I believe they should play on that device. Also, we rolled out some updates last night so I'd recommend you give it another try today. If you still encounter any issues, please write to us at our helpdesk so we can look into it further with you.