Shopping cart branding not appearing

[aaronpriest]

I've tried adding a banner to my shopping cart. I see the photo OK in the Pro Branding area, it's a 210x140 PNG with transparency, it looks great in the preview box, the shopping cart box is checked, but I don't see it showing up in the shopping cart / checkout areas. I've checked with both IE and FireFox on my computer and a customer's on a completely different ISP. Have I done something in my CSS customization to disable this somehow? Any ideas?

http://galleries.aaronpriestphoto.com/

[Andy]

It's working fine here:


http://img.skitch.com/20100624-rhysig2pbp7uhnfdfqhexb99w2.jpg

Are you still having difficulties?

[aaronpriest]

OK, I didn't click far enough, I was also looking for it to appear under the page just before titled "Add Photos to Cart". Thanks!

[fabthi]

It's working fine here:

Are you still having difficulties?
I have the same problem, uploaded, showing and checked in my Pro Branding interface

http://img827.imageshack.us/img827/3782/schermata20101020a18352.png (http://img827.imageshack.us/i/schermata20101020a18352.png/)

http://img214.imageshack.us/img214/6789/schermata20101020a18371.png (http://img214.imageshack.us/i/schermata20101020a18371.png/)

but not appearing in my cart
http://img530.imageshack.us/img530/4226/schermata20101020a18361.png (http://img530.imageshack.us/i/schermata20101020a18361.png/)

[Andy]

Have a look now?

[fabthi]

Have a look now?

Ah, nice!
Magic wand ? :lol3
Andy, I received just today the prints I ordered as test.
Wanna know?
:jawdrop
I placed the order on October 10th and it tooks a mere 10 days (with a weekend in between!) for printing, shipping and delivering from US West coast to my tiny little town in Italy. :thumb
The packaging is just fantastic, robust and professional :thumb:thumb
Shipping? Not one single rinkle on the box :thumb:thumb:thumb
The prints are...amazing! I choosed 3 finishing to see the different effect (glossy, lustre and metallic) and I really can't say which is the one that impressed me the most! :thumb:thumb:thumb:thumb
You know, I have been working hard on my SM website customization (and hard before about on Imaginevenice project), yet I was a bit anxious to see the printing although I have read all those enthusiastic report from fellow SmuggMuggers; I can now tell they were quite right!:clap :ivar :barb
If you could please find a minute to have a look at my site and tell me what you think (suggestions wanted!), I would be really honored.
Fabio

[Andy]

Ah, nice!
Magic wand ? :lol3
Andy, I received just today the prints I ordered as test.
Wanna know?
:jawdrop
I placed the order on October 10th and it tooks a mere 10 days (with a weekend in between!) for printing, shipping and delivering from US West coast to my tiny little town in Italy. :thumb
The packaging is just fantastic, robust and professional :thumb:thumb
Shipping? Not one single rinkle on the box :thumb:thumb:thumb
The prints are...amazing! I choosed 3 finishing to see the different effect (glossy, lustre and metallic) and I really can't say which is the one that impressed me the most! :thumb:thumb:thumb:thumb
You know, I have been working hard on my SM website customization (and hard before about on Imaginevenice project), yet I was a bit anxious to see the printing although I have read all those enthusiastic report from fellow SmuggMuggers; I can now tell they were quite right!:clap :ivar :barb
If you could please find a minute to have a look at my site and tell me what you think (suggestions wanted!), I would be really honored.
Fabio

:bow so happy you love the prints :D

[fabthi]

This experience at SM is so involving and stimulating :lust

[smileboothman]

Having same problem with Banner showing up in shopping cart. What's the trick? :dunno

[smileboothman]

Having same problem with Banner showing up in shopping cart. What's the trick? :dunno

Here's my shopping cart...

[Andy]

Having same problem with Banner showing up in shopping cart. What's the trick? :dunno

Working now - pls check?
https://img.skitch.com/20110516-gckapfep9gdjh3ku8hk77d3wy5.jpg

[smileboothman]

Working now - pls check?
https://img.skitch.com/20110516-gckapfep9gdjh3ku8hk77d3wy5.jpg

Thanks Andy... what did I not do? I may change it out down the road and would rather not bother you again-THANKS :ivar

[Andy]

Thanks Andy... what did I not do? I may change it out down the road and would rather not bother you again-THANKS :ivar

You did fine, dunno what the problem was but I just reuploaded the image and all is well.

[Sunny Days]

I'm also not able to get the branding image to show in the shopping cart.
http://lindazlenz.smugmug.com/

[Andy]

I'm also not able to get the branding image to show in the shopping cart.
http://lindazlenz.smugmug.com/

I couldn't find any photos for sale on your site to add to my cart. Can you please post a link to a gallery on your site with photos for sale?

[Sunny Days]

Sorry about that. I've set this Gallery temporarily: http://lindazlenz.smugmug.com/Cars/Cars/22476320_JD7pJ7#!i=1797291637&k=BqgZ2zv

[rainforest1155]

Sorry about that. I've set this Gallery temporarily: http://lindazlenz.smugmug.com/Cars/Cars/22476320_JD7pJ7#!i=1797291637&k=BqgZ2zv
Looks like you had accidentally deleted the photo used as the cart branding image from your SmugMug site files gallery. Another photo of the same name was still in the gallery, but that doesn't work as each image ID is unique and if you delete the cart branding image, you could only upload another via the control panel > pros tab > branding section.

So you can tell the two images apart, I added a caption to your cart branding image.

[Sunny Days]

Got it! Thanks so much for the help :-)