coupon code entry missing?

[mrfizzed]

i have customers attempting to enter a coupon code for prints i created but the option is not there at checkout. are we missing something?

[Andy]

i have customers attempting to enter a coupon code for prints i created but the option is not there at checkout. are we missing something?
please write our Support Heroes (http://smugmug.com/help/emailreal) and let us help you directly from the help desk. Please provide the coupon name so we can troubleshoot for you. Thanks!