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jbr13
Feb-25-2010, 09:49 AM
I am not getting the description option in my journal style page for my photos like it used to. Any ideas?

Www.jbr.smugmug.com. photo journal 2010

jfriend
Feb-25-2010, 10:27 AM
I'm unsure what you mean by "description option". If you're talking about the journal view that would have alternating images on the left/right with captions of text next to them, then that is the "journal (old)" style, not the journal style you have currently selected. Go to gallery settings and pick the other "journal (old)" style to get that.

jbr13
Feb-25-2010, 10:35 AM
I'm unsure what you mean by "description option". If you're talking about the journal view that would have alternating images on the left/right with captions of text next to them, then that is the "journal (old)" style, not the journal style you have currently selected. Go to gallery settings and pick the other "journal (old)" style to get that.


The journal style I have now used to have where I could put comments below the pictures. If you look at older photos in the journal you wee see write ups under each one. It just has now options for that now.

jfriend
Feb-25-2010, 10:51 AM
The journal style I have now used to have where I could put comments below the pictures. If you look at older photos in the journal you wee see write ups under each one. It just has now options for that now. It seems to be gone from my journal (new) style galleries too. You can go to Tools/Many Photos/Caption-Keyword and add the captions there.

Andy
Feb-25-2010, 11:32 AM
:scratch

http://img.skitch.com/20100225-kiiijbcsaedntg28kt5gue2cm5.jpg

jfriend
Feb-25-2010, 01:32 PM
:scratch

Not there for me:

http://content.screencast.com/users/jfriend/folders/Jing/media/38f46d30-6854-4d9e-bd91-6342172b0d26/2010-02-25_1430.png

Andy
Feb-25-2010, 01:42 PM
Not there for me:

http://content.screencast.com/users/jfriend/folders/Jing/media/38f46d30-6854-4d9e-bd91-6342172b0d26/2010-02-25_1430.png
link? :ear

denisegoldberg
Feb-25-2010, 01:44 PM
Not there on my galleries either.
http://www.denisegoldberg.com/Fragments/Big-bold/8861810_uUnpt

--- Denise

Andy
Feb-25-2010, 01:51 PM
Not there on my galleries either.
http://www.denisegoldberg.com/Fragments/Big-bold/8861810_uUnpt

--- DeniseAre you sure you're logged in?

http://img.skitch.com/20100225-qagr6w88bypk3nwit1c4dbq9es.jpg

denisegoldberg
Feb-25-2010, 01:55 PM
Are you sure you're logged in?
Yes, just tried again. I was definitely logged in.

I also removed my (CSS) customizations with firefox web dev to see if that was the problem. Still no edit caption.

--- Denise

jfriend
Feb-25-2010, 01:58 PM
Yes, just tried again. I was definitely logged in.

I also removed my (CSS) customizations with firefox web dev to see if that was the problem. Still no edit caption.

--- Denise I'm logged in too. I have the Tools button and all the other buttons you get when logged in. I also removed all my customization to make sure it wasn't something I was doing. I have no ability to edit the caption in place in the new Journal style. That's three of us now all reporting the same thing.

http://jfriend.smugmug.com/Portfolio/Landscapes/879690_N8UHS

http://content.screencast.com/users/jfriend/folders/Jing/media/d7d9f6a2-23fe-4f3f-ab5a-8283d23f8e82/2010-02-25_1500.png

Andy
Feb-25-2010, 02:00 PM
I'm logged in too. I have the Tools button and all the other buttons you get when logged in. I also removed all my customization to make sure it wasn't something I was doing. I have no ability to edit the caption in place in the new Journal style. That's three of us now all reporting the same thing.
Can I have a link please?

Andy
Feb-25-2010, 03:03 PM
I can not edit the captions either in my Panoramic gallery (new) Journal style.

http://www.shawnkrausphoto.com/Image-Galleries/Panoramic/10534866_oMiwK

you can't see this? :ear

http://img.skitch.com/20100226-e48bh2a3c1457ihf7wsp1h172j.jpg

denisegoldberg
Feb-25-2010, 03:25 PM
Don't know if it helps any, but I can't see the edit on my site while signed in on Firefox 3.6 or on IE8.

Andy, I'd love to know what the difference is between viewing our sites on your computer where the edit button is available and on ours where it is not.

--- Denise

denisegoldberg
Feb-25-2010, 03:34 PM
Sorry the screen shot is stacked (top and bottom of same image to show the logged in buttons...), on my laptop right now...

http://www.denisegoldberg.com/photos/797104189_5Pbv3-L.jpg
--- Denise

jfriend
Feb-25-2010, 05:25 PM
Can I have a link please?Link is in my previous post. Breadcrumb is visible in the screenshot too. I get the same behavior in every one of my galleries. Using Firefox on Vista. Try this one too: http://jfriend.smugmug.com/Portfolio/Birds-of-Shoreline/4899641_oir8K.

R.Leonardo
Feb-25-2010, 06:28 PM
I'll chime in here too. Can't edit/add comments when in Journal. Have to switch to other style, make edits and then switch back to journal.
http://www.robartphotography.ca/Life-Still-and-In-Motion/iShots

rainforest1155
Feb-26-2010, 06:35 AM
I'll chime in here too. Can't edit/add comments when in Journal. Have to switch to other style, make edits and then switch back to journal.
http://www.robartphotography.ca/Life-Still-and-In-Motion/iShots
That works just fine for me in Safari (for both, journal and journal (old) style). Which browser are you in?
Did you clear your browser cache?

Sebastian

rainforest1155
Feb-26-2010, 06:40 AM
I get the same results using firefox, chrome, and safari as well.:dunno

I refreshed the browser with each attempt.
Can you edit the link for your gallery like this?
replace www.shawnkrausphoto.com/Image-Galleries/Panoramic by:
www.smugmug.com/gallery

That'll show you the gallery without any customizations. Can you see the edit link then?

Sebastian

jfriend
Feb-26-2010, 06:49 AM
Can you edit the link for your gallery like this?
replace www.shawnkrausphoto.com/Image-Galleries/Panoramic (http://www.shawnkrausphoto.com/Image-Galleries/Panoramic) by:
www.smugmug.com/gallery (http://www.smugmug.com/gallery)

That'll show you the gallery without any customizations. Can you see the edit link then?

Sebastian When I edit my gallery link from this:

http://jfriend.smugmug.com/Portfolio/Birds-of-Shoreline/4899641_oir8K

to this:

http://www.smugmug.com/gallery/4899641_oir8K

I DO see the edit link for the caption.

But, the issue is not caused by my CSS because when I remove all my CSS from my normal linked page, the edit link is still not there.

When I examine the page in Firebug, the "Edit" link is simply not in the generated page. This sure looks like it has to be some sort of issue with the Smugmug javascript that generates the Journal page. It just isn't generating the edit link.

denisegoldberg
Feb-26-2010, 06:52 AM
Can you edit the link for your gallery like this?
replace www.shawnkrausphoto.com/Image-Galleries/Panoramic (http://www.shawnkrausphoto.com/Image-Galleries/Panoramic) by:
www.smugmug.com/gallery (http://www.smugmug.com/gallery)

That'll show you the gallery without any customizations. Can you see the edit link then?
Sebastian -
I just tried that with my problem gallery. I still can't see the edit link.

http://www.smugmug.com/gallery/8861810_uUnpt
http://www.denisegoldberg.com/Fragments/Big-bold/8861810_uUnpt

>>> never mind, just tried it again, and I can now see the edit button, don't know what was up before...

--- Denise

jfriend
Mar-03-2010, 06:32 PM
Bump. What happened with this issue? Did it get fixed? Did it get entered as a bug?

Andy
Mar-18-2010, 04:54 AM
bump
Should be fixed in our next release (hopefully tonight) - if you still have problems after that, write our Support Heroes (http://www.smugmug.com/help/emailreal). Thanks.

docwalker
Mar-23-2010, 05:57 AM
I am not sure of the status. I will check.

docwalker
Mar-25-2010, 03:16 AM
Follow Up: I spoke with the programmer that deals with this and he is aware of the issue. Hopefully he can figure it out soon. I am not sure what Andy was seeing. Must have been old age. :D

--Doc