View Full Version : (SM) 'contact' 'help' in footer
DJKennedy
Feb-09-2010, 09:31 PM
Not sure when this appeared, but how can I remove the contact and help link? Any time I see a 'contact' link, I would assume it was to get in hold of the web site owner but this and the help link are to SM.
Unless no one else sees this, how can I remove those two words/links?
MIght have been asked already but wasnt sure how to go about finding it.
Thanks
Derek
EDIT: ok, found another thread on this, got rid of the contact link but no the 'help' link
EDIT 2: Ok, set up the customer contact thingy, but even tho Ive verified and all that, when clicking on the contact link, it doesnt actually do anything. At least not with ff 3.5 (or IE).
jfriend
Feb-09-2010, 10:06 PM
Try it when you're logged out.
DJKennedy
Feb-09-2010, 10:08 PM
Try it when you're logged out.
I did, the 'help' is still there - would like to loose that, and the 'contact' link does nothing - well it goes to the original sm page (my email has been confirmed).
Logged out - and on a dif computer, tried with ie and ff. Same.
jfriend
Feb-09-2010, 10:26 PM
I did, the 'help' is still there - would like to loose that, and the 'contact' link does nothing - well it goes to the original sm page (my email has been confirmed).
Logged out - and on a dif computer, tried with ie and ff. Same. If it's working properly and you have a pro account and you've set up the contact info and you're logged out, the Contact link is supposed to allow your customers to contact you.
It is not working for me on your site (clicking on it does nothing). I have a theory (just a guess) that the rem_pipes function in your top javascript may be messing it up and if you remove that function temporarily, we can see if it will start working properly.
You decide if you want to fix it so your customers can contact you with it or remove it.
Removing it can be done with this CSS:
.contact_footer {display:none;}
DJKennedy
Feb-10-2010, 07:17 AM
If it's working properly and you have a pro account and you've set up the contact info and you're logged out, the Contact link is supposed to allow your customers to contact you.
It is not working for me on your site (clicking on it does nothing). I have a theory (just a guess) that the rem_pipes function in your top javascript may be messing it up and if you remove that function temporarily, we can see if it will start working properly.
You decide if you want to fix it so your customers can contact you with it or remove it.
Removing it can be done with this CSS:
.contact_footer {display:none;}
Thanks John I will try to remove the pipes to see if thats the issue.
How do I remove the 'help' link tho?
EDIT: Ok, seems the pipe removal code was messing with it, Ive removed that code and the contact works, miss not having the pipes tho.
BUT: I have my OWN contact me form in my nav bar - can I set THAT contact link to workw ith the SM contact form? Seems silly to have two.
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