Site Seriously Slow

[andrewfreels]

Myself and many people visiting my smugmug site are noticing pages taking a really long time to load, if they don't time out completely. I've tried this on several browsers and still the same result. Is there a known issue going on? I can't seem to find anything about this. It is sporadic as sometimes it loads fine, I would just like a bit more reliability in a site I just dropped over a hundred dollars on. Thanks for any help.

http://andrewfreels.net/ is my site.

[Dan7312]

Not sure what the issue might be, but your site comes up just about instantly for me. Have you contacted SmugMug's help desk? When I've had some problems in the past I've found that they are very responsive and helpful. Other then some internal company help desks, smugmug has about the best helpdesk I've ever dealt with.



Myself and many people visiting my smugmug site are noticing pages taking a really long time to load, if they don't time out completely. I've tried this on several browsers and still the same result. Is there a known issue going on? I can't seem to find anything about this. It is sporadic as sometimes it loads fine, I would just like a bit more reliability in a site I just dropped over a hundred dollars on. Thanks for any help.

http://andrewfreels.net/ is my site.

[Andy]

Yes. We're all about speed, and spend $millions in assuring that we're the fasted photo host of our size and kind out there. Still, there are things between your connection and us that can happen.

Please write our Support Heroes (http://www.smugmug.com/help/emailreal) with details and we'll do some tests.