View Full Version : Help adding wedding video
sser
Dec-13-2009, 01:18 PM
I am trying to upload my wedding video its appox. 20min long and its universal disk format and 868MB. Is there anyway of adding this? without it saying smugvault required
docwalker
Dec-15-2009, 03:48 AM
The vault is only for the storage of video files that cannot normally be displayed. The 600MB limit for the vault would not allow your file to accepted anyway.
For all accounts you are limited to 600MB and 10 minutes per video. That is why your file is not being accepted. Try splitting the video into 2 parts below 10 minutes.
I am pretty sure that your UDF disk is not going to upload. Our supported formats list is here: http://wiki.smugmug.net/display/SmugMug/Video+Formats
You are probably going to have to convert the file in order to upload it.
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