Keyword Inconsistency

[esac]

Names have been changed to protect the innocent.

If a file is tagged with multiple keywords, it groups the spaces in their tag names. For example see (unlisted gallery) http://rjakbennett.smugmug.com/Archive/2000-08/10519345_HkDCL#730414032_7UTKc

Which Windows shows 4 keywords
Raymond Benet; Tom Hawt; Scott Ma; Ish Is

SmugMug puts the keywords as "raymond benet", "tom hawt", "scott ma", "ish is"

However take http://rjakbennett.smugmug.com/Archive/2000-08/10519345_HkDCL#730414007_5jmwj in the same gallery and it has one name:
Michael Ryan

However the keywords for it are "ryan", "michael"

This seems very inconsistent and I would like to know a way of forcing one behavior or the other (or both would be great too, for example, the 4 people should get "raymond benet", "raymond", "benet", "tom hawt", "tom", "hawt", "scott ma", "scott", "ma", "ish is", "ish", "is")

Thanks

[docwalker]

Are you enclosing the multiple word keywords in quotes? That is required for them to work. Give that a try and see if it helps.

--Doc

[esac]

Actually, I decided on the reverse route, and I split all the keywords up. Works great for my needs.

[ChancyRat]

Are you enclosing the multiple word keywords in quotes? That is required for them to work. Give that a try and see if it helps.

--Doc

Uh Ohhhh. :hang
I thought the new system was switching to commas only?
I did have all my phrases quote separated, but with the changes SmugMug made, most of them disappeared, leaving only the commas between them. I've been slowly manually removing quotes as I stumble onto them.

Doc could you please say what the new rules are, if there are any?
Do I now need to put the quotes back in?
The phrases are showing in the keyword gallery properly - as phrases, when they are comma separated only - which has contributed to my belief that quotes are gone.
Thanks.

[DeVerm]

Uh Ohhhh. :hang
I thought the new system was switching to commas only?
I did have all my phrases quote separated, but with the changes SmugMug made, most of them disappeared, leaving only the commas between them. I've been slowly manually removing quotes as I stumble onto them.

Doc could you please say what the new rules are, if there are any?
Do I now need to put the quotes back in?
The phrases are showing in the keyword gallery properly - as phrases, when they are comma separated only - which has contributed to my belief that quotes are gone.
Thanks.

I just tested this today and think it's a bug. I found three work around's in case you only have 1 keyword with multiple words in it:

1. Add a second keyword, like: my first keyword, my second keyword
2. Add just a comma, like: my first keyword,
3. Add quotes, like: "my first keyword"

Maybe it's easiest in your software to add an extra keyword to every photo, like "all". However, I just got word that you can't upload and replace images when the actual graphic isn't changed so you can't do that. Well, you could do it all on-line, manually.

cheers,
Nick.

[docwalker]

I just wanted to let you guys know that this is a bug and we already have a fix in testing. I checked this morning and found the emails :thumb Hopefully we can get this released soon. I cannot give you the rules as they are in flux due to the changes. The help page should be updated when we get done with the change.

[ChancyRat]

I just wanted to let you guys know that this is a bug and we already have a fix in testing. I checked this morning and found the emails :thumb Hopefully we can get this released soon. I cannot give you the rules as they are in flux due to the changes. The help page should be updated when we get done with the change.

Thank you. With so many people asking about the rules and posting varying results, I was poised to post a speculation that Smugmug is still programming everything, hence the inability to answer so many questions. I really appreciate SmugMug telling everyone the programming isn't finished as an explanation for why we should hold onto our hats and wait awhile. Thank you.