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View Full Version : SmugMug down?

gfw123
Sep-30-2009, 08:34 AM
Just me?

http://www.smugmug.com/ fails to load as well as my custom domain to smugmug.

09:33 (GMT-8, PST) Sep. 30th.

--greg.
Uncle Frank
Sep-30-2009, 08:35 AM
Me, too. It's been cranky all morning, and finally quit altogether.
chrismoore
Sep-30-2009, 08:37 AM
I just get a blank white page in the browser. Tried multiple browsers and others' sites... same thing. Regardless if custom domain is used or not.
tsk1979
Sep-30-2009, 08:37 AM
Same here, white blank page
KCDale99
Sep-30-2009, 08:37 AM
I just get a blank white page in the browser. Tried multiple browsers and others' sites... same thing. Regardless if custom domain is used or not.

Well at least it isn't just me!
B Rock
Sep-30-2009, 08:38 AM
Ditto. They must be having an issue. Right when I was trying to edit my site as well lol.
timnosenzo
Sep-30-2009, 08:41 AM
Man... I usually cut SmugMug a lot of slack, but this really seems to be turning into a common occurrence. Bummmmer. :cry
kdizz
Sep-30-2009, 08:43 AM
They aren't tweeting status updates either, which they normally do, so it must be bad...

Just me?

http://www.smugmug.com/ fails to load as well as my custom domain to smugmug.

09:33 (GMT-8, PST) Sep. 30th.

--greg.
chrismoore
Sep-30-2009, 08:44 AM
They aren't tweeting status updates either, which they normally do, so it must be bad...

I think they are all off to the Wild Utah workshop :D
phwayne
Sep-30-2009, 08:44 AM
No information at this moment (9/30/09, 10:45 MST).
Anyone know where to look for a status?
Uncle Frank
Sep-30-2009, 08:47 AM
They're on it. It's back in read-only mode as of now, and there's a note that says full service will be restored shortly. :barb

These things happen, but smugmug's quick reaction and update is in stark contrast to a competitive site that was just down for 3 days, with no status reports for the first 48 hours. Smugmug rocks.
phwayne
Sep-30-2009, 08:50 AM
Help page on smugmug (http://www.smugmug.com/help/)says "We're having some temporary difficulties. We expect full service to resume shortly. Sorry!"

Help page works. http://www.smugmug.com/help/
Asha
Sep-30-2009, 08:52 AM
Help page on smugmug (http://www.smugmug.com/help/)says "We're having some temporary difficulties. We expect full service to resume shortly. Sorry!"

Help page works. http://www.smugmug.com/help/

I'm up!
chrismoore
Sep-30-2009, 08:56 AM
back up and running here too :clap
Andy
Sep-30-2009, 10:11 AM
Man... I usually cut SmugMug a lot of slack, but this really seems to be turning into a common occurrence. Bummmmer. :cry
it was 15-20 mins and part of that was read only where photos were served up. http://smugmug.wordpress.com/?p=502

Very Sorry for the hassle today.
Andy
Sep-30-2009, 10:11 AM
I think they are all off to the Wild Utah workshop :D
:nah
Andy
Sep-30-2009, 10:12 AM
No information at this moment (9/30/09, 10:45 MST).
Anyone know where to look for a status?
We always post on our Status Blog http://smugmug.wordpress.com
Andy
Sep-30-2009, 10:12 AM
They aren't tweeting status updates either, which they normally do, so it must be bad...
Nah, not bad. But I wasn't around to tweet, and it was short-lived. Thanks and sorry.