Not able to order prints - smugmug cannot bill card?

[Speeding]

My customers and myself are getting this message when trying to purchase prints:

We couldn't bill that credit card. Please double-check your billing information and try again.

Return to Checkout.

I have a sale going on for today that I advertised so this is terrible timing to be having an issue. Any ideas on how to fix this ASAP?

Thanks.

[psmith]

My customers are having the same problem. Can you let us know when this is fixed so we can send our customers back to the galleries to order?

[Sheaf]

Sorry about this problem!

Our credit card authorization provider had a fire at their primary data center and a failure of some sort at their alternate data center. Hopefully they will be back up very soon.

Some Twitter feeds to follow for updates:

http://twitter.com/authorizenet

http://twitter.com/SmugMug

And I'll try to post here when we have more information.

[Andy]

Sorry about this problem!

Our credit card authorization provider had a fire at their primary data center and a failure of some sort at their alternate data center. Hopefully they will be back up very soon.

Some Twitter feeds to follow for updates:

http://twitter.com/authorizenet

http://twitter.com/SmugMug

And I'll try to post here when we have more information.
And we updated our status blog with the same info:
http://smugmug.wordpress.com/2009/07/03/credit-card-processing-down/